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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 36,771 reviews
  • Rated 5 out of 5 stars

    Birthday present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed the order at the store. They told me they would have it there in 2 days. I said to lady it was my son's birthday as long as I have it by Sunday. I'll be good and the store. Had it on the day that she told me it would be there which was Thursday. I didn't have to stress. They contacted me. Via text message, it's working as it should. So for no issues thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to order - ask store not to stick to box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Easy to order and pickup. If you don't want the store to slap a big sticker on the outside of the box, you might have to ask in advance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device, Whisper Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing i noticed was how quiet the xbox is. Even under stress, this thing is completely silent. 1 year of Ultimate is a great deal as well, it gave me an instant library of games to try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X. Nothing more to really say. I purchased because I needed a second one. Glad I grabbed it because price was raised by MS in their infinite wisdom to push people out. Dont get me started on the most recent changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console and a lot of fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no experience with Microsoft Xbox Series S, but I do have a Microsoft Xbox One... Obviously the Series X specs indicate it is better than the Series S, but the machine is far more capable than the Xbox One. I can play all the games I loved on the Xbox One with its backwards compatibility, and now all the games targeting the current platform. Another great feature is the ability to play 4K Blu-rays. The interface isn't as intuitive as a dedicated player, but it allows me to take full advantage of my 4K tv in ways I couldn't before. I would argue a big drawback is the storage. Modern consoles have games that take up a lot more space. Unfortunately, modern storage expansion options can be both limited and expensive. The Microsoft Xbox Series S|X would be much better of their were more affordable options for storage expansion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Hands Down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both the xbox series and ps5 and let me tell you why I kept the xbox and returned the ps5. Xbox series x is the best hands down - Built solid , Runs Very Smooth and Quiet , Hardware is better than ps5 , Quick Resume , Much easier and better organized user interface than ps5 imo , Powering down the xbox series x is way easier and better than going through 3 steps to shut down the ps5 , Graphics look amazing on Xbox series x , Xbox runs games better in 120hz where as ps5 struggles with 120hz, Xbox controller imo is way more comfortable for longer gaming sessions where as dual sense controller starts to cramp my hands after a short time , Internet connection on Xbox series x is way better and downloads games faster than ps5 , Game Pass and Backwards Compatibility on Xbox Series X is awesome as you can play any xbox game all the way back to the original xbox games. Ps+ is very limited and only goes back as far as ps3 games which are streaming only. Also you have to pay for a ps+ subscription to save your data just to save game progress which you don't have to do with xbox. So in other words if you ever have to delete and reinstall a game on ps5 you have to start the game all over. Another win for xbox because you can uninstall a game and reinstall and still continue where you left off. Batteries last much longer with rechargeable battery packs in xbox controllers , Dualsense battery life is much shorter and not that good. In the short time that I had the ps5 I was getting errors saying no internet connection although all my other devices were working fine on 300mbps internet and it also crashed with a black screen and shut down in the middle of a game, Not cool Sony. So to sum it all up imo the Xbox Series X is the best all around console this generation and that is simply the truth and facts. People are starting to realize that the xbox series x is the better console over the ps5 , Why do you think the xbox has been outselling the ps5 , Because it's simply the better console and better value for your money. Ps5 consoles are just sitting in stores untouched , While Xbox Series X continues to out sell it. I'm prepared to be down voted and honestly that's ok , Just telling it like it is and that's the facts. Happy Gaming Everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two for the price of one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the system When it was on sale, and I was able to purchase a second controller with the extra money

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Works as intended. No problems. Works right out of the box. Will need some more storage though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been awesome and what l was expecting going into it. Looks great graphically, and runs well. These have been challenging to find, but the Best Buy curbside pick up went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is great. I use it to play games but i mostly use it for streaming movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Xbox?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great upgrade from the Xbox One I was playing on for years. Less loading time for games and 4K gaming is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge step up from my previous Xbox. Graphics and load times drastically improved. Best console since the 360

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best console.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console to date and can hang with some pc builds. Only way series x gets better is with the halo infinite edition. Fast, powerful and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    I'd give 10 stars if I could!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic!!! Just wow! Incredible fast load times... beautiful graphics! Couldn't be happier. Went from a PS4 to this and it's like going from an old, run down computer to a brand new one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    New gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, games load quicker, graphics are better. I would recommend anyone thinking of upgrading to do it. Well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grew up with Xbox 360 had it for years till the first Xbox one came out had that one till this one came out this is going to be my 5th Xbox series x I’ve gotten a couple more lol

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Best Xbox to come out yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than the Xbox one s all digital. I hated having to buy all my games digitally but I loved it at the same time. Now o have the option to buy them digitally or physically, it’s amazing. Not to mention the quick resume feature most games have and the 120FPS you can get if your tv/monitor supports it. I purchased the Samsung odyssey CRG5 along with this item and they work great together. Highly recommend both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had 1 before but buying this now, makes me love xbox, can chill in my living room with my family and play games on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first video game console was a wood-trimmed Pong machine. Then an Atari 5200. As the years and gaming continued, I’ve owned many devices and played hundreds of games, but none bring as much joy as this current generation of the Xbox. From the ease of continuing right where I left off in a game, to the amazing value of GamePass, the cost-benefit analysis of $ for amount of hours of fun entertainment makes this an easy recommendation. Also, the Xbox controller is easily my favorite. Until a Holodeck is invented, this is the next best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an advancement in gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start by saying I’m not a big gamer. As I’ve gotten older, life gets in the way and I just don’t have time. I grew up in the 90’s so that means Nintendo, Sega, GameCube, and of course Ps1. I had a Ps2, Wii, and 360 later in life. I bought a ps4 around 10 years ago and that was it. I wasn’t impressed with the lack of games, the cost of games, and just wasn’t a fan of the design. Let me tell you, this Xbox changes everything. The design, functionality, ease of use, and the quality are definitely there. This is how gaming should be! I have all of my media in one place, streaming, games, music etc. I can use Microsoft Edge if needed. The biggest thing for me is the Xbox ecosystem. I never got into online gaming on my PlayStation, I was old school and bought all of my games. I didn’t know that there was “cloud gaming” aka streaming. For someone like me, the ease of streaming games for free “Xbox Ultimate” is the best. I can try a game by streaming, then decide to download if I like it. I get bored with a game, just find something else to play by pressing a button. It’s so convenient. It’s almost like Netflix, scroll until you see something you like, press play, and your playing a game. The UI is beyond explanation. With a system like this, idk how Sony or Nintendo could compete, or why they would need to. If there was never another system made for gaming, I would be ok because this Xbox is perfection. For $500, it is a steal.

    I would recommend this to a friend