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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36755 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1120 Showing 22,381-22,400 of 36,755 reviews
  • Rated 5 out of 5 stars

    Nice addition to the setup!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the XBox, Microsoft really paid attention to the unboxing process. Really looks great on a 4K tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and the quick resume feature is awesome when you want to switch games on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to get one! and boy is was worth it the quality is great. can wait to play on a bigger TV

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      We're excited you were finally able to get your hands on one for yourself! The experience hosted by your new Xbox Series X Console is truly next-to-none. There's no better host out there for exploring the thrilling world of next-generation gaming! We're looking forward to your future adventures on your big screen too. We're happy you love it! Thank you for sharing your thoughts. We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the wait and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system definitely worth every penny great 4k game experience and have had no issues with it as of yet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kenny

      We're excited to hear you are enjoying the 4K gaming experience your new Xbox Series X Console hosts. It's truly next-generation, and we're happy to know you are taking full advantage! Thank you for sharing your thoughts with us. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I made this purchase the system works very well also very quiet I would definitely recommend picking one up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks!! Love the quick resume feature!! Not to mention all the perks of game pass ultimate!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the newly-added Quick Resume functionality, or simply the whole package when paired with Xbox Game Pass Ultimate, we're excited to hear you are enjoying the next-generation gaming experience your new Xbox Series X Console hosts! We're proud of the package we've put together, and thrilled you have found it to your liking. Thank you for taking a few minutes from your day to share your thoughts with the community! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    THE BEST CONSOLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best console I have ever had. The console has great loading times, games and people to meet. Big fun all around

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mason,

      We're thrilled that Xbox Series X is the best console you've ever had. It's great to hear that you enjoy its fast load times and overall power. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Kuddos to Microsoft for delivering an awesome system to the gamers. I highly recommend this xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system! I like xbox controllers, but to each their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system upgraded from the xbox one x to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast processing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know that it was more than 800 GBs and my games are downloading so quickly, best purchase I’ve ever made

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jack,

      Thanks for taking the time to share. We are happy to hear that you are enjoying the speed of the Xbox Series X. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Here’s to New-Gen consoles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more. Definitely an upgrade from the Xbox One X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-box solid gaming system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! As expected, the x-box delivers solid performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what i expected in a new console, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over my Xbox One S. Great graphics, super fast load times. Quick resume feature is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox One Uprade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Games still take long to install, but I guess it's normal for their size. Startup is way fast, wow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Upgrade Over Last Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade over the Xbox One X. Very fast load times and excellent graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. So happy Best Buy has a way to protect consumers from the bots. Very happy Nephew on Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. The detail is amazing and the load speed is the best ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DoRight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speed for loading very good! As far as the external drive it should have been compatible with the one I have for my Xbox One without having to buy a different one for $219. Overall very pleased with it and I'm waiting for them to restock so that I can get one for my daughter!

    I would recommend this to a friend