Customer Ratings & Reviews

I paid for the console on Best Buy website and it was fast and easy. I set up for pick up so I walked right in, presented my ID and walked out with the product. Love Xbox SX you can’t go wrong buying one

As someone who dabbled in gaming back in the early '90s, reentering the console scene with the Xbox Series X has been quite the journey. Let's start with the graphics. The leap from pixelated sprites to the stunning 4K resolution and smooth 60 frames per second is mind-boggling. The ray tracing is a nice touch, even if I'm still adjusting to games looking almost too real. Speed has come a long way since the days of waiting for games to load on floppy disks. The Xbox Series X's ultra-fast load times are a welcome change, and the Quick Resume feature is a game-changer for someone used to patiently swapping out cartridges. Storage was a constant concern in the '90s, but the Series X's ample space is a breath of fresh air. The backward compatibility is a blast from the past, letting me revisit classics with a modern twist. The controller has evolved, but it's still familiar and comfortable. The Share button is a new addition that I never knew I needed – capturing and sharing gaming moments has never been easier. In essence, the Xbox Series X has made my return to consoles a pleasant surprise. It seamlessly combines the nostalgia of my early gaming days with the advancements of modern technology. While I may still miss the simplicity of blowing into a cartridge, the Series X has earned its 5 stars as a welcome companion on my gaming journey.

After 4 mths. of trying to purchase an Xbox Series X I decided to try one more time on Best Buy's site. I nearly fell out of my chair when viewing 'saved items' in my account and seeing the 'add to cart' available. If you are still looking, use Toms Hardware for updates on availability and the several Twitter accounts listed there for the most up to date drops. This is what I did and it finally paid off. Do not give in the scalpers, you will feel much better after you finally own one for the retail price. The good news is much more stock is on the way and retailers like Best Buy are using methods to counter scalpers. Soon everyone that wants an Xbox Series X will be able to get it. After upgrading from an Xbox 360, it's simply mind blowing playing the Series X. It surpassed my expectations in a console. Talk about value, $500.00 is a bargain. It's impossible to build a PC with Series X specs for that price. The console itself is built sturdy and heavy, almost like a brick. I love the monolith type design. It's very quiet and boots up extremely quick. The cooling fan and the design work well keeping things cool. I read there's been a few reports of overheating but thankfully this system seems to be performing great. The disc loader uses no tray and 'grabs' the disc quickly and loads it. The inputs/outputs are pretty straight forward and easy to understand. Playing Forza Horizon 4 at 4k@120fps is an exhilarating experience and truly lifelike. Going over 200mph and actually feeling like real life is amazing. I've never felt that before from playing a racing game. Mortal Kombat 11 Ultimate looks stunning and the characters move very fast, yet every detail and motion is clear without any lag whatsoever @120fps. The system is worth the wait.

I love my new Xbox x. I Just received it and I think it’s great. I replaced my Xbox one which is still good but I’m always looking for better graphics. Let me explain, I’m legally blind and 68 years old. I do not see things like normal people do. Anything that I can do to help me play my games and see better, I will go for it. It’s fast, graphics are good and I can also watch the different apps like Netflix, Amazon and so on. I also got the two year Xbox game pass. I’m loving it. I have nothing else to do but waste time, ha.

Works great, a little slow on the down loads. But everything else is great.

Its amazing..love it... Super fast response time graphics are amazing. Unlimited amount of fun and gaming for the whole family or just solo play

I just love it console, 2 years after buy, it’s perfect

My son was having a difficult time choosing this or the handheld & the associate was very patient & kind

I am so happy that I have purchase this Xbox One game for my grandson and I will have to play with him to see if he can play with me in the future

As of February 2021 the following statements are simple objective truths. The Series X comes with the largest hard drive of the three main console manufactures. Microsoft is the only manufacturer allowing the use of the previous generation’s controllers. Microsoft is the only manufacturer allowing backwards compatibility for two or more generations of games. If you consider hard drive space a commodity or a second controller mandatory the Series X is cheaper than its direct competitor while offering similar in game performance on latest gen games. These are all facts. The following is purely opinion based. The two best features currently unique to the XBOX are its ability to upscale older games to HDR10, and the ability to rapidly switch between different digital games with quick resume. The upscaling and rock solid frame rate on older games add something to them that is hard to quantify. It’s not perfect and on some games can be jarring but I have yet to have a bad experience with it and have been really impressed with the effect on Geometry Wars and Battlefront 2(2005). Quick Resume does not get enough credit. Taking a quick break from one game to play another sounds like a small deal. It really is not. Quick resume does not lock in the user. It allows multiple people to play games on the same console without closing the other person’s game. Want to play some multiplayer with your kid and not close your current single player epic? Go for it. Have three kids ranging in age from Lego to Resident Evil? Not as much of a problem. There are a few bad things to say about the XBOX. First, online play currently requires an XBOX live or Game Pass Ultimate subscription. Game Pass is often toted as “the best deal in gaming” and I would recommend trying it out for at least a month to any XBOX owner but this is a draw back. It’s also one shared by Microsoft’s competitors so this is more of a heads up for anyone fresh to the console gaming scene. The second is the proprietary hard drive expansion. Current gen games are monstrous in size and not getting smaller any time soon, they also require onboard SSD storage to run. The days of loading all of a consoles games on a single cheap external hard drive are gone. Now properly managing data storage is a necessary skill as older games (XBOX, XBOX 360, and XBOX ONE titles) can run off of cheaper external hard drives or SSDs while Series X/S titles must be loaded on the internal hard drive or the proprietary external card. To be fair, Microsoft’s closest gaming competitor has this issue as well and currently has their internal storage expansion disabled pending approved hardware arriving on market. If you have to buy from approved vendors only, it might as well be easy to install. Xbox Series X/S consoles do not have as bad of an exclusive games problem as people often say it is. Every professional reviewer in the world has felt the need to hammer on the lack of exclusives. Microsoft knows this. It’s already being fixed. Was being fixed before anyone outside the company knew it was a problem. XBOX owns some of the best game design companies in the worlds these days. The exclusives are in development and the multiplatform games are coming constantly. Series X enhanced titles are surprisingly common and are typically good if you want some eye candy in the meantime. Finally XBOX stock controllers do not come with built in rechargeable batteries. Anyone familiar with how short the life can be on these should consider this a perk. There are Xbox 360s still in service today because the controllers can use batteries or have their rechargeable battery pack swapped out. TLDR: The Series X is the best deal in gaming.

I felt really lucky to snag the Series X, but while I was waiting for delivery, I started seeing YouTube reviewing with miscellaneous complaints about the Series X. I had upgraded from the One X and became concerned I might have made a mistake. I should not have worried! So far, my Series X experience has been flawless. The unit was easy to setup and it automatically detected the correct settings for my TV. I have the Series X connected directly into my Yamaha RXA 2070 receiver (Atmos) which then passes the signal into my LG OLED TV (4k with Dolby Vision). Even though the TV has a 120Mhz refresh rate, it does not have HDMI 2.1 support, so it cannot display games at 120fps. When I loaded Ori and the Will of the Wisps, the game was automatically updated for the Series X. The screen displayed that 120fps wasn't available, but that it would be upscaled to 6k @ 60fps. The picture is drop dead gorgeous, and the performance is breathtakingly fast. Enormously faster than the One X. I also tested Red Dead Redemption 2 which has horrid load times. Again, enormously faster. Both HDR and Dolby Vision work fine with games, as does Dolby Atmos. I then tested the Series X as a bluray player. This is the center of the negative reviews for the Series X. But I had no problems with my unit. The disk drive is quiet. A slight whirring, but no chatter when spinning disks. The heat generated is no greater than the One X. The vents do expel very warm air, but not hot. I played 4k movies, standard HD blurays at 1080p,and older SD DVDs. All movies played beautifully. Again, Dolby Atmos and alternative audio formats all worked as they should. The fly in the ointment is that movies will not display Dolby Vision, though they will display HDR. Hopefully Microsoft will fix this in a firmware patch soon. But there aren't many 4k videos that currently support Dolby Vision, so I can wait. One of the big critiques of the Series X that did worry me is that it doesn't display pure black. Since I paid a lot for an OLED TV to get pure black, this was an issue. Turns out it isn't a problem. Both games and movies display what appears to be pure black. If it technically isn't displaying pure black, my eyes cannot detect it. And I'm really picky about audio and video. Okay, long review! Here's the punchline: the Series X has one, hopefully temporary, downside - - not displaying Dolby Vision with movies. That's it. Everything else is great. I'm very pleased with the Series X.

The Series X is a great gaming console with super fast load times. Quick Resume, FPS Boost, and Auto HDR are all cool features that make gaming even more enjoyable.

Fast loading, great graphics, really an improvement overall. For sure games aren’t exploring all its potential yet, but really worth it to move from Xbox one x to this one.

A great system, ofcourse each time they come out with a new system it gets faster. Basically the same graphics as the xbox one. Nothing noticeably new. But it works, it has alot of storage and get to play all the old games just as the xbox one

Excellent product with easy setup. Upgrade from previous Xbox one x. Game play, graphics, load times are very good. Recommend.

Seriously happy I decided to buy this with the Xbox Game pass included. Yes, you can search for deals and find discounts on the game pass that are more than the discount in this package. And yes, you have to undergo a credit check. But I don't regret this one bit. It's zero percent financing and you can pay it off early. I last had a Xbox 360, so I've missed out on lots of games. Now, I can play games immediately from the cloud. The Xbox is incredibly quick to start up, great graphics, I can play game pass from my phone, and the list of positives go on and on. I'm back into gaming now and loving it.

My 13 year old son has been playing on his Xbox Series X1TB Console for a year and a half. No issues with the device and we haven't had any storage issues.

The Xbox one series x with gamepass is the best deal in modern gaming.

Fast and easy pick up service. Xbox works great. Had no problems.

The new Xbox is a LOT faster than the Xbox One, and comes out of the box with more storage. Transferring game files to the new system was also easy.