Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 36,771 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. With a great bunch of games. My kids love it so much. Great quality and graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade from old xbox oneS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded original one s model from 5 years ago. This this is much faster in every way with big improvement on details loading in game scenes. Playing on an oled tv and it's night and day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all! Have had it for about a month now and its one of the best console I’ve owned in a minute!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all my games that wouldn't play on my XBOX One anymore flawlessly!! So happy I got it!!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Buy it already

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox series x. Fast load times and ability to watch 4K movies. Games and movies look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    I mean its an xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great graphics on a 4k tv. Much better than xbox one. Plus fast load times.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the edge of PC and series x. All my games etc are already on console so decided to stick with it. Super fast and quiet compared to the one s and x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Series X. We loved the first one so much that we bought another one for a second room so we could play online games together. 4K quality is amazing. Plays discs great too. Totally worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 and they seem to be working well. I have been buying from bestbuy a long time and I have been satisfied with the service. I will continue when i need merchandise they carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for whole family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for people of ALL ages! Big kids little kids adults! Nice to have on days where the kids can’t play outside due to weather!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. He has been super into flight simulation lately and the software works great on this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to return the first one...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After surprising my son with this new XBOX which he was super excited and immediately put it all together. He had an old XBox One that I bought him almost 10 yrs ago so he got his use out of it and it was refurbished from BB as well. After playing on it initially, he discovered he was unable to connect his account to get all of his data. After some not-so-good experiences with the Geek Squad and no real help from Microsoft, we ended up returning it and getting another one and it works perfectly, my son is enjoying his new console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x action

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says this was the best Christmas gift ever! Which made me more than satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best surprise gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has been asking for a while and this past christmas I decided to surprise him. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to pick up a second one for my kid never been disappointed with Xbox yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my console. Had stopped gaming for a few years, once I installed my new console I have yet to want to put the controller down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome graphics

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome graphics, way better than my old xbox one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend upgrading/ switching from PS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles I have ever had! Huge difference in the “new gen” systems compared to the old gen. Game loading speeds are 5x faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leveling Up: My Xbox Series X Experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from a Gears of War edition Xbox One S to an Xbox Series X, and the difference is remarkable. The transition to the Series X was a long-awaited Christmas gift, and it's been an incredible journey. The integration with my 4k TV has taken my gaming experience to a whole new level, offering stunning visuals and an immersive experience. One of the highlights of the Series X is its performance. The console runs smoothly, and the loading times are significantly reduced, making gaming more enjoyable and less interrupted. Pairs great with my Elite Controller Series 2. I also invested in the 2TB expansion card, which was a great decision. It provides ample storage space, allowing me to keep all my favorite games readily accessible. However, the cost of the expansion card is a point of contention. While it's a valuable addition, I do wish there were more affordable options available. Overall, the Xbox Series X has lived up to my expectations and then some. It's a significant upgrade from the Xbox One S, and I'm extremely happy with my purchase. For anyone considering making the jump, it's definitely worth it, especially if you have a 4k TV to pair it with. Just be prepared for the additional cost if you're planning to expand the storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the Sony and Xbox, I love the xbox for the sole reason of the game pass there's nothing like it, I wish Playstation had as much variety as xbox does I keep this console in my office and playstation in the living room, also love the image quality this xbox gives out when you calibrate it to a OLED monitor!

    I would recommend this to a friend