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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1204 Showing 24,061-24,080 of 36,758 reviews
  • Rated 5 out of 5 stars

    Series X!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the series X not a huge difference from one x but the graphics and frame rate are huge difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my kids love the graphics and the different games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system for the money. Only downside is storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait 3 hours in cold weather to get this console and it is totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. It’s absolutely great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the wait. Setup was a breeze. Can see a considerable difference in game performance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series X and that it was easy to set up. Thank you for sharing your thoughts.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. AC looks beautiful. Can't wait for more series enhanced games to really see what it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this for 2 years and was finally able to get one. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can always count on Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to place the order and easy pick up process. No dents on box is also a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. I have been using everyday since I got it. It was so easy to set up and get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so lucky to finally get one I was the only one walking out the door with an Xbox system is great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    XBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great! Not bulky like the older versions…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming console that my family really enjoys on the daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, my kid loves it. No issues with overheating or anything. Wish it had more on-board storage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear your child is enjoying their new Xbox Series X Console! We've built this next-generation powerhouse to be the perfect fit for all players, young and old, and we're excited that you are finding it a suitable match. Thank you for taking a few minutes to share your story with us! If you're looking for a little guidance in how to best maximize your storage space, we recommend the following link, where we host helpful tutorials and how-to's on how to best do that. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/storage/manage-storage

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    FAST!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast game loading times. Can't wait for the new games next year to really show off this console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Next-GEN console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. Just get gamepass and you are set. No issues, and pickup was a breeze.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      There really is no more all-encompassing experience than the combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription. With this duo, you have the freedom to explore all of the latest titles at their maximum performance level! We're thrilled you have had an issue-free experience, and have been enjoying your time with your new setup. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it great x box .. fast shipment great servies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and nice service but I’m not surprised Best Buy has been my favorite story for a very long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great nex gen console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, works amazing. Everything from the Xbox one works too which makes this even greater!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A seamless transition between consoles is something we pride ourselves on, and we're happy to hear that has been your experience! Thank you for taking a few minutes to share your thoughts with us. If you're looking to further amplify your gaming sessions, why not pair your new setup with Xbox Game Pass Ultimate! In doing so, you'll instantly gain access to our collection of player-favorite titles, selected from across all genres of gameplay. Find all the info you need to know, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft