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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36722 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1207 Showing 24,121-24,140 of 36,722 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console. Was hard to get ahold of but it is very fast and it was worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey David,

      We're happy you love it! There's no better companion for next-generation gaming than your new Xbox Series X Console, and we're glad you've been pleased with your purchase. We're thrilled you were able to get your hands on one! Thank you for sharing your thoughts with the community, we appreciate it. We're excited to be a host for your elevated experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Hard to get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a great quality product hard to get in stock but was delivered in time and is perfect thanks

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear that you enjoying the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a extra console. Been playing it more then my ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You either like xbox or you don't. Best one yet, great console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Xbox Console Yet…..,

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great graphics and fast loading times and it play 4K blu rays and dvds and cds too and I love about it it can play og Xbox games Xbox 360 games and Xbox one games and Microsoft did a good job at making the console it is a best Xbox console by far

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The backward compatibility of your new Xbox Series X Console truly is a stand-out feature! We're happy to hear you've been able to continue playing the games you love, only now at a higher level. We're thrilled to be a part of your elevated sessions! Thank you for sharing your feedback with us, we appreciate it. We're glad you're pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great System and Gamepass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. graphics and speed are amazing. Recommend over series S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh how I missed owning an Xbox. With the Gamepass now better than ever, this is the system to own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console love the UI and how quick it is. Love both my xbox and PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Series X In Time For XMas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and got it even earlier than estimated from Best Buy. Really love the new Xbox Series X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Scott,

      We love that you are loving the Xbox Series X. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next gen is here

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen is here. Enjoying game pass lately with this console. Glad I went with this over the Series S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I she is a beauty and heavy as well lol but it’s actually a good system no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and I got one only took two years lol but thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. If you like XBOX, must buy. Good games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thankfully able to snatch this up along with a PS5. Great one two punch set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid next gen console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge bump in performance over my xbox one s. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thinking of 120fps TV dont think buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120FPS !!!!!! got mine here. Best Buy was the only reliable website I could land this console at

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The framerate of your new Xbox Series X Console is truly next-generation, and can provide a next-level gaming experience. We're thrilled to know you are taking full advantage of its capabilities! Whether it be the optimized computing power, graphics and framerate, or simply the entire package, we're happy to hear you approve. Thank you for taking some time to share your feedback with us, we appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Buy now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I’ve ever made! I’m so glad I was able to grab it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about a Awesome system and it’s 20% faster than the Ps5 I would highly recommend it to anyone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console! The graphics are improved from the previous gen and xbox game pass ultimate is a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Froggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present. Haven't gave it to him yet.

    I would recommend this to a friend