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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36722 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1290 Showing 25,781-25,800 of 36,722 reviews
  • Rated 5 out of 5 stars

    X box series x

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X box series x next gen, the best system out of you love x box must get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded this year from a few year old model. Love the graphics and speed, but still crash’s a game every now and then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x wireless controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox Console today. This new generation game play is great. Xbox over ps5.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are so happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBX X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my Xbox One. Was also the most convenient to purchase in Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox sereies x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to experience the next gen of consoles. Beautiful addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and came in good condition. There was no problems with it, easy pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i have no problem with it at all, car delivery is the way to go!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, Could be the one. Smooth setup and gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought; and series x controller is super durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has done it again! Amazing graphics, games and a great entertainment system!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's more than just games! Your new Xbox Series X Console has the ability to function as a full media station, complete with all of the latest features and apps. Whether maximizing your gaming sessions, or watching your favorite movie, there's no better host than your new setup. We're thrilled you are enjoying the experience! Thank you for sharing your feedback with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox update is OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It i the. same Xbox experience as before but the hardware is updated and it is noticeably faster loading and seems to run exfqfortlessly in 4k. The new form factor might not be for everyone with the odd shape it is tough to fit into traditional Multimedia shelves.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying your new Xbox Series X! If your entertainment center doesn't allow for the console to stand up, you may also store it on its side. We just recommend that you maintain a space of 2-4 inches around it for proper ventilation. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg the graphics are amazing and the upload speed is incredible Microsoft did it right

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're thrilled you think we did it right, and excited to know you are enjoying the next-generation gameplay your new Xbox Series X Console hosts. Whether it be the enhanced graphics capabilities, or simply the near-instant load speeds it features, we're happy you've found it to your liking. Thank you for sharing your experience with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster load times, excellent picture on 4K tv. Excited for new games just for this console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big W

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you do research on the monitor you buy because the Xbox is not compatible with some monitors. You will not get 1440p 120hz. Microsoft needs to fix this one of my Dell monitors is 500 dollars and the Xbox can’t read it. Other then that it’s solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say. I love xbox and this series X takes the cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! A fantastic upgrade from the series S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything working well had no issue at the current time very happy :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing next gem console. Been waiting to get for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    next gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the series x is the best next gen system in my opinion. speed, graphics n games are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox console is definitely next level gaming . Exactly what I expected when I bought it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dan,

      Thank you for sharing your thoughts with us. We're glad the Xbox Series X met your expectations and is taking your gaming experience to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft