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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36723 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1300 Showing 25,981-26,000 of 36,723 reviews
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. Highly recommended! System is good as the games load super fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tried For 4 Months To Get This Console!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to beat the bots but I finally got this after 4 months of trying. I love everything about it. I'm only giving it 4 stars because of the lack of games that are actually next gen right now. It's not the consoles fault but it is Microsoft's.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you were able to get a new Xbox Series X and that you love using it so far. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if no games ever came out the increase in processing power would be worth than alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and playability. Very nice that there are numerous games that can be played

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Microsoft has outdone themselves with their new line of products!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for the kind words! We're thrilled you think we knocked it out of the park with your new Xbox Series X Console. We're proud of the package we've put together, and excited to know you've found it to suit your needs as a next-generation gamer. Thank you for sharing your feedback with us! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Get gamepass and you'll be in heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamepass is lit. 1 tb is nice, ray tracing, online is great and love them load times.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nate,

      We've been saying that! The combination of your new Xbox Series X Console and Xbox Game Pass Ultimate is truly a match made in gamer heaven. We're excited to hear you are taking full advantage of the duo's capabilities! The near-instant load times of your new system are astonishing, and we're thrilled you are enjoying your experience. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console Overall and if you can get your hands on it. I would say it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best next gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing... I came from ps4 and I'm shocked how great xbox is. Game pass is next level

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to have you on Team Xbox, and to be a beneficial addition to your next-generation gaming setup! Your new Xbox Series X Console is a real powerhouse of a system, and we're happy you are taking full advantage of your capabilities! Pairing your console with Xbox Game Pass Ultimate is the absolute right move. There's no easier way to fully explore your options and experience new and exciting titles! We approve. Thank you for sharing your thoughts with the community! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Still works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It survived 4ft free fall from the top of the desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X is great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to play ninja gaiden again on xbox series x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of technology, really amazed by what it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X 1TB Console -Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaint so far! Would Recommend to a friend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game system to get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox I have owned so far and it’s so stylish and easy to hookup I play all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, tbh I thougth it would be bigger but the happy it wasnt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast processing! Gotta love it worth the wait imo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    duh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    obvissssssssssssssssssss who would not want it lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call of Duty from afar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kids love the Xbox. They play a Call of Duty online with each other across state lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backwards Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can play my older Xbox games which is really cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing!!! Works perfectly better than PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i made the purchase! This version is the fastest yet!

    I would recommend this to a friend