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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36773 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1301 Showing 26,001-26,020 of 36,773 reviews
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing next gen gaming and best buy had a great system to buy the console on black friday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 5 stars but it gets incredibly hot, way hotter than my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Microsoft has outdone themselves with their new line of products!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for the kind words! We're thrilled you think we knocked it out of the park with your new Xbox Series X Console. We're proud of the package we've put together, and excited to know you've found it to suit your needs as a next-generation gamer. Thank you for sharing your feedback with us! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to get it but it is totally worth it. Easy to navigate and great graphics

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sheshko,

      We're glad you patience paid off, and you were able to get your hands on an Xbox Series X Console for yourself! There truly is no better gaming system out there, and we're thrilled you've been enjoying the elevated gaming experience it hosts. The enhanced graphics are truly impressive! Thank you for sharing your feedback, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbxo series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new console so mich faster load times, grapics seem to better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this one! Amazing purchase and amazing gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love xbox series x and game pass!!!!! 60 fps and 4k is gaming on another level.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love the experience hosted by your new Xbox Series X Console! And, excited to hear you've already paired up with Xbox Game Pass Ultimate! It's the best duo in all of gaming, and the only way to truly explore all of the interesting and engaging content associated with next-generation gaming. We're thrilled you are enjoying your time with it! Thank you for sharing your feedback with us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent console family and friends love it lots of game to play with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in original box with seals unbroken. Upgraded from my original xbox one to the X and was blown away by the difference in both graphics and performance. I have gone from having lacklustre connection in multiplayer to ridiculous levels of connection speed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sarah, We're glad you are seeing such great speeds in multiplayer. Hopefully that is giving you the edge in your matches. Cheers, Nelson Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox and love how easy and quick the Best Buy experience was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next generation goodness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed all that the newest Xbox game console has had to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to get it but it's awesome!!! worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wrong with this xbox. kids love it. was tough to find this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big upgrade from last gen. Very impressed. Best Buy has great customer service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear that you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next Gen greatness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Exactly what I wanted and it looks great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better than the Xbox one just glad I was able to get my hands on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome jump in tech, can't go wrong with this console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing console! The load speeds are insane, graphics quality even better. Well built too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I love playing racing games on it. Looks very cool in black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives the performance you want. More titles will come so everyone will have more to play!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're happy with the performance.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft