Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 36,771 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great Christmas gift! And came just in time for the holidays!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most powerful gaming console is here!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX Series X was everything I was hoping it would be! This was a massive upgrade over my original launch XBOX One. I can finally experience 4k gaming which looks incredible and the system never skips a heart beat with butter smooth consistent frame rates. Launch titles may be limited as of now, but that doesn't mean you don't have anything to play. With hundreds of games to choose from with its backwards compatibility from all generation, you have no shortage of games especially if you have a Game Pass subscription (which I highly recommend). Nonetheless, there are still a handful of launch games that can utilize the power of the Series X including COD Cold War and AC Valhalla, while also optimizing previous gen. games such as Forza Horizon 4 and Gears 5. I can't wait to see future exclusives such as the next installment of Forza and Halo and how they utilize the power of this console. Overall, I love everything about the Series X. From the minimalistic matte black design, the familiar controller, and the blazing speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had for a few years. doing great! Been working and it is such an upgrade from my other xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox game system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system and how user friendly it is. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming Experience!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my Xbox! The graphics are stunning, the performance is seamless, and the game library is incredible. Whether I’m playing the latest AAA titles or relaxing with some classic favorites, it handles everything flawlessly. The quick loading times and user-friendly interface make it an absolute joy to use. Plus, the Xbox Game Pass is a game-changer, offering so much value with access to so many games. It’s perfect for casual gamers and hardcore enthusiasts alike. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cat tip over my son’s Xbox works here and there . Surprised him with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Series X 1TB Console - Black

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this system is very good. I do have one complaint. The entire setup is a money pit. They do not offer nearly enough storage that comes with these systems and you’re forced to purchase multiple external storage options or multiple expansion cards. If you don’t mind having to transfer games back and forth before and after playing them then I’d recommend going with the cheaper external expansion drives. If you’re like me and want to just download the game once and play it without having to transfer files around then I’d recommend going with the storage expansion card. They’re are significantly more expensive for the storage size though. The external storage drives are about $30 cheaper for 4x the storage but they’re not as convenient as the expansion cards. Takes about 10-15 min to transfer all the files over to the system before you can play. Also have to make sure the required space is even available. Can be a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X stands as a gaming powerhouse, offering an unparalleled gaming experience that sets a new standard for the industry. Boasting impressive hardware capabilities, the console delivers breathtaking graphics, lightning-fast load times, and seamless gameplay transitions. The 4K resolution and ray tracing capabilities contribute to an immersive visual feast, while the quick resume feature ensures minimal downtime between games. The controller's refined design enhances comfort and responsiveness, complementing the console's performance. The extensive backward compatibility library and inclusion in Xbox Game Pass provide an extensive gaming ecosystem, making the Xbox Series X a compelling choice for both new and seasoned gamers. With its sleek design, cutting-edge technology, and an array of exclusive titles, the Xbox Series X stands at the forefront of next-gen gaming consoles, offering a thrilling and future-proof gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review from a Playstation fan perspective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an excellent piece of hardware. The SSD storage makes for really quick low times. The Quick Resume functionality was something that I thought I'm not really that interested in I don't need it, but after using it for a couple weeks now it makes the overall gaming experience much more pleasant. The excellent backwards compatibility that's been implemented in the Series X is really quite astounding. You get support all the way back from the Xbox One to the original Xbox game console. Pretty much every backwards compatible title has enhancements in low times, resolution, frame rate, and some have added HDR support. If you're just joining the Xbox family for the first time from PlayStation or Nintendo, a must have is Game Pass. You get access to hundreds of games from Microsoft's back catalog and even some new releases, along with the majority of Microsoft first party titles. It's an excellent value. Now for the not so good parts. The overall OS/UI it's just pretty much a copy and paste of the Xbox one OS. I've never been a huge fan of it but it gives the job done. I've always preferred the Sony OS because to me it felt much more simple and easier to use. The Xbox Series X controller is a solid controller. It's an improvement from the Xbox one controller, I like the texture grip, and the d-pad is improved which for me is a big plus because I like to play a lot of 2D action games and I don't like using analog stick for that. But Sony has really knocked it out of the park with the Dualsense controller which makes Microsoft controller seem a little less exciting. The biggest negative of all with the Xbox series X, it's just the lack of first party games. But I'm buying into this ecosystem this time around because with all the recent studio acquisitions Microsoft has made it looks like the first party lineup should be much better this generation. The reason that I give this five stars despite the negatives that I've mentioned, is because this is a hardware review not a software review. I hope you found this review useful and somewhat insightful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Christmas surprise for my son. He loved it! Does exactly what it should and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for almost a year now. It runs great and even though it's a little bulky, i like how it looks. We've had no issues with it. Runs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is amazing. Good graphics. Just amazing in general

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT. THE MOST POWERFULL CONSOLE EVER, THANKS BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was really good and nice I didn’t need to sweep no more .my house always clean .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. No complaints. Would recommend. Enjoy playing games with my sons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and exactly what I wanted. Also very easy to acquire with pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a big upgrade from ps5 too xbox x literally the best consle and i got it shipped to the wrong house be i was able to recover the consle with the help of cops, bc i guess it was my problem for fedex shipping to the wrong address but other then that best consle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son is loving his Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas, it was a great Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a console

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a absolute BEAST of a console. I own both the Series X & PS5 digital console. I use the Series X just about everyday as my PS5 sits there collecting dust waiting for Playstation's next exclusive games to come out. Also, Gamepass is absolutely the best gaming deal in the industry, especially for new consumers who dont own any games. I own alot of Xbox digital & disk games. However now I rarely buy games anymore bc I've come to learn they'll almost likely end up in GP at some point. The Series X has a bunch of cool features including quick resume, Xbox Velocity Architecture which comprises four major components: a custom NVME SSD, hardware accelerated decompression, a brand new DirectStorage API layer and Sampler Feedback Streaming (SFS). The box also leverages AMD freesync & VRR on new tvs that support it something Sony's console still doesnt have. Also Xbox doesnt charge you twice for the same game like Playstation does. The Series X is worth every penny and is built for the future of gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t Switch Xbox Account to New Unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit itself is fine and works but beware if you intend to switch your Fornight account from one Xbox to another. We updated our old Xbox to this one and my son attempted to switch his old account to this one. Complete nightmare. Login basically kept going in circles. He was eventually locked out of Fornight FOR A YEAR because the logins never would work and they just kept going round and round. He has played Fortnight for 4 years and he ultimately lost everything and had to completely start over with this unit. Very disappointing

    No, I would not recommend this to a friend