Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36773 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1351 Showing 27,001-27,020 of 36,773 reviews
  • Rated 5 out of 5 stars

    Great Console!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but it's even better if you have a supporting TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this and Ps5 as well, this one has advantages against Ps5 like game pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming exp that Microsoft has ever put out and is here to stay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4k @ 120hz gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming at 4k 120hz is amazing on my LG CX, also super fast loading times with the SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it been great. Super quite and load times are crazy fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Big improvement over Xbox one. Just needs more games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to receive your recommendation! And, thrilled you are enjoying the next-generation gaming experience hosted by your new Xbox Series X Console. It's truly revolutionary! Thank you for sharing your thoughts with the community, we appreciate it. If you are looking to add a few more titles to your rotation, we recommend pairing with an Xbox Game Pass Ultimate subscription. In doing so, you'll gain instant access to hundreds of games, hand-picked from across all genres of gameplay. Find all you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this console and glad to add this to my gaming room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and pick up. A lot easier to buy then other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Bestbuy!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, great game choices! Picking up was so easy and convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the platform very nice running unit. Hard to find but totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSX

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system fun 4K watching and gaming and is very fast and snappy to use you know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, exceeded our expectations. Fast reliable and able to enjoy our old games

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy that you are happy with the Xbox Series X and how fast it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good product, but needs more products.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to Xbox One. Pros - great graphics if you have a good display, Bluetooth controller can be used with phones and other devices, delineation of x-series games versus standard games, pc version offered for some games, and backwards compatibility for digital catalogue as far back as Xbox 360. Cons - where the heck are the games! -not many exclusives, interface is clunky outside of gaming environment, where is holo-lens and mixed reality? or a new incantation of the Kinect?, and it's shape impedes proper air flow in almost every entertainment stand/center on Earth. The system is "as good" as the Xbox One.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen is here!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market!!!! Game pass is a game changer! Controller feels fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. So happy finally able to buy after a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply awesome. Well worth the wait. Got us thru the pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console of all time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console of all time. I’m so impressed at how smooth it is and how fast it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good luck if you can one available! It is worth every penny!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system! Took a while to get my hands on one but totally worth the wait!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy that you were able to get your hands on the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Christmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present so I don’t know yet but im lucky to have one out stock everywhere :D

    I would recommend this to a friend