Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 36,771 reviews
  • Rated 5 out of 5 stars

    Upgraded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool. I love this game im glad because i had a xbox one x then i upgraded to the x series.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used everyday by all of my family! Best purchase ever, and the Best Buy team was super helpful and kind!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's pretty amazing.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first next gen console that I've personally played on since the PS3. My son had an Xbox One, but it's in his room, and I really didn't have time to play it. Decided to start playing some games again and I decided to go with the Xbox Series X over the PS5. I paired it with a Samsung QLED TV and I'm absolutely blown away by the graphics and the gaming experience. Hands down the best console I've ever played on. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Series

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional gaming console. Sufficient storage and smooth gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with this item and Best Buy. I wouldn't have chosen anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one X.... Finally!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE IT. Waited so long to get one and its amazing.its easy to set up and comes in a beautiful package.... I also got a monitor for this ( LG Ultra gear) which helps out alot and makes it run alot smoother . if u have an old tv id recommened getting a new one or a good gaming monitor . the 4k is important to some but the fps is what i value more. The games flow so good and smooth and look great. U can read my review on the monitor believe its model # 27gp83b-b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great 4k gaming you can use it as a dvd player. It came in perfect condition love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sleek, and solid. Coming back to console after years of PC has been great with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best console available in my opinion.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What needs to be said. This is a beast of a powerhouse console. I love this thing and I use it constantly daily for everything. It’s my main source of entertainment between gaming, movies, tv, internet whatever. Not a single issue in anything for a little over a year of daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality console and gaming performance. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    X is better than S!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Haven’t had any issues with it and I enjoy the “sleep” mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox over PlayStation. I said what I said. 10/10 love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade and wait (Fall 2020)

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLTR; I was finally able to secure an online order before Xmas and the wait was worth it. The hardware upgrade alone is enough of a reason to consider buying the Series X. I recommend this console for any avid Xbox console gamer who has a 4k display who plans to watch or use the disc drive. Pros: So far there isn't any new games for the Series X or S, but the current games that are optimized seem to run great for a console. Even older games that aren't optimized are running well on the new hardware. The console is quite and heat management seems to be working as expected. You can use you existing USB external HDD from your Xbox One with the Series X/S. So I'm only adding optimized Series X/S games to my internal SDD while leaving all my other games on the external USB HDD. This is a plus so you don't have to buy the expansion slot card until you really need it. Cons: Nothing built exclusively for the Series X or S are available as of Fall 2020. This isn't a huge downer but it means only current and older games optimized are able that use some/all of the new features. The box itself is bigger than the Xbox One X and S. So it may new fit with your current media center. Note: My current display setup is a Samsung Q80T and the visuals are solid. I suggest getting a display that supports 4k (forget 8k for now) and all/most of the other technologies (HDR, Auto Low Latency Mode, HDMI Variable Refresh Rate, AMD FreeSync) that are now available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, Thanks for sharing such an in-depth review. We're glad your games are running well on the new system and that you are enjoying how quite and cool it runs. Have a great one, Nelson
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d you’re wondering weather to get a ps5 or Xbox series X I would for sure choose the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I stopped playing games 10 years ago, adding a Xbox has aloud me to connect with my kids while they are off at college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving it! Wife is even playing it since i downloaded Monopoly and Uno for her and she doesnt care for video games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product best everrrrr amazing graphics awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are awesome even compared to the series s console. Space is limited , but a expanded memory card works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my son very durable works great no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Video Game Console, Period .

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a PS5 for almost one full year, and while Spider-Man 2 was amazing... I didn't feel completely satisfied with the system. The Xbox GamePass system is the biggest factor why I chose to go to the Series X, First Party Games available Day One, plus a ton of titles, the best multiplayer service and so many events and discounts and other promotions too. The system itself doesn't dominate my tv counter, it's almost dead quiet whereas the pS5 had some noise (but still nothing like the jumbo jet PS4 Pro ). I didn't;t get the same sense of belonging to a gaming community on the pS5 at all, and the company doesn't help by raising prices on games and services without a scent of human touch . Having to literally perform surgery to expand the the internal memory on the pS5 is a pain, while on the Seies X you just plug in a Seagate or WD memory cad. To me, the Xbox Series X is the best video game console I've ever had, and I won't be going back to Playstation ever again.

    I would recommend this to a friend