Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36773 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1391 Showing 27,801-27,820 of 36,773 reviews
  • Rated 5 out of 5 stars

    Console staple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic in the making. The HDR works well with my tv (Sony A80j)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice besthing I got but only thing is that is bad is nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gift for Christmas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox and it is great to play games during Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price, clearly next gen gaming, try to buy if you can.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We've designed your new Xbox Series X Console to feature and promote all of the amazing qualities associated with next-generation gaming. There's truly no better machine out there to choose as your companion! We're happy you are enjoying your sessions on your new setup. Thank you for taking a few minutes to outline your experience for us! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better than the series s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc is still better. But i guess you can get one of these if you're broke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console!! I have really enjoyed it as well as my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i was able to get my hands on one of these...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Will definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice console, my son loves it. Thanks..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen is here! So glad these are easier to get now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels next gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console. Very powerful, but unfortunately not many games to take advantage of it. My favorite feature is the quick resume. However, the controller feels very cheap and does not not have a built in battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Hard to get but Best Buy makes it easy so big shout out to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product made a special xmas gift for my son for our first xmas in years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to score the Xbox series x best gaming experience ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX is Number 1

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's there to say? Its an Xbox console. Best console on the market!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kane,

      We appreciate the kind words! And, couldn't be more excited you believe your new Xbox Series X Console is the best on the market. From enhanced graphic capabilities, to near-instant load times and added features like its Quick Resume functionality, there's no better system out there when taking on the adventurous world of next-generation gaming. We're happy you love it! Thank you for taking a few minutes to outline your experience for us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got me one and I love it! Works perfect and have no regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but I think you need a better TV to fully get the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Console

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from my xbox one S. FPS looks great on my 4k TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it. Also upgraded tv to 120hz native refresh rate. Great combination

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 2 for each of my boys and so far everything is perfect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to be a valued addition to your family's home setup! When it comes to next-generation gaming, there's truly no better companion than your new Xbox Series X Console. We're thrilled you've had a perfect, issue-free experience so far, and are glad you are pleased with your purchase! Thank you for taking a few minutes from your day to share your thoughts. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft