Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1483 Showing 29,641-29,660 of 36,758 reviews
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking love this console.. very worth it. Just need more exclusive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First timer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one of the first Xbox’s out there. Black box is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system upgrade

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference in graphic quality and speed. Worth it to upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The question of whether to upgrade or not is ever-present, and we're thrilled to hear the improvements we've made in your new Xbox Series X Console have been worth the investment! We're proud of the package we've put together in your new system, and happy to hear you are enjoying the optimized computing power and enhanced graphics capabilities it hosts. Thank you for sharing your feedback with us! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Andrea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, i got curbside pick up and it was super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox. Definitely would recommend to anyone interested in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to get ready for Halo 6 coming up soon this holiday season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox. Just get gamepass and your good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this product!! Everything is smooth and fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consoles are finally closer to PC gaming. This machine is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A New Era for Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Powerful. Fun. This has made gaming fun, easy, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast gaming. Love that it supports 1440p @ 120hz.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey David,

      Your new Xbox Series X Console truly is blazing fast! From near-instant load times, to enhanced computing power, your new setup has it all. We're excited to be a host for your next-generation gaming experience! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Ease of use, graphics, 4K gaming. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My household is happy. No complaints here. The Xbox Series X is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth graphics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior gaming machine with fluid graphics. Great if you can secure one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new XBox Series X. Obtaining one was hard...but so glad I did.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you were able to get your hands on the Xbox Series X and that you are loving it. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Best thing Xbox has made. Graphics looks incredible

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're enjoying the speed and graphics. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox all day

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Loved the way it looks. Better than the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console with no next gen games

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with no next gen games worth the next gen title

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Cesar,

      We're thrilled you have been enjoying your time with your new Xbox Series X Console! Thank you for sharing your experience, we appreciate it. If you are looking to add a few new games to your rotation, you can do no better than to pair your setup with an Xbox Game Pass Ultimate subscription. Gain instant access to hundreds of exciting titles, gathered from across all genres of gameplay. Find all you need to take your sessions to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    This is what you want

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would expect and more. Easy access and unbelievable speed.

    I would recommend this to a friend