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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36773 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1500 Showing 29,981-30,000 of 36,773 reviews
  • Rated 5 out of 5 stars

    Xboxxx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System made me a lot of mf profit let’s gooooo babyyyyy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console, new games 10/10 best purchase I’ve made in a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIGHTSPEED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster. Still some bugs but that's expected for a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console so far. It took awhile to get it but was worth the wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It exceeded my expectations. Glad I was able to get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Father in-law loves it, can't get enough of his cod on in 4k

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled your father-in-law is enjoying the experience hosted by his new Xbox Series X Console! The features and functionality of your new setup are truly unmatched in the space. We're excited to have you and your family along for the exciting adventure into next-generation gaming! Thank you for sharing your story. We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Serious X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a box, it's also the most powerful console gaming device in history.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system!!!! I highly recommend it. You will not be disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sourced it for a friend who was looking for one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a friend, and it worked great out of the box!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great friend! We know your new Xbox Series X Console can sometimes be hard to come by, and we're thrilled you were able to get your hands on one to share. The experience is truly next-level! We're glad you have been enjoying your time with it. Thank you for sharing your feedback! We appreciate it, and are happy you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome.... a definite must have for any gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than the Xbox one truely the perfect gaming exoerience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will buy again if restocked. Hopefully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy pickup. I would definitely buy again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying your new Xbox Series X! We're glad that the pickup process was easy, too. Thanks for sharing your thoughts.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it to play games. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buggy. Even think twice about this. Does exactly what they promised

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make it smarter and less commercial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First X box, had a Sony PlayStation 3, but that's old, so here I go into the Xbox world. Very confusing to get it up in running, I don't play many games but when I want to I got it. Seems that they could make computer stuff better than it is. I purchased a used copy of the orange box, would like to get the earlier additions but not sure available.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More powerful, faster loading times and looks like a mini fridge, how can you go wrong… can’t wait for more games to take use of the power in the next gen systems. Can get a bit warm when doing long hrs of gaming

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Series X! If it seems to get too warm after playing for a while, we recommend making sure that it's placed in a well-ventilated spot with 4-6 inches of clearance around it, and that its vents are unobstructed. Thanks for sharing your thoughts; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to purchase one for my sons birthday! Thanks Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is probably the best gaming system around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is having a blast with this system. Graphics are great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Grandma for the win! We're thrilled to hear your grandson is enjoying his new Xbox Series X Console! Thank you for taking some time to share your story with us. We couldn't be happier to be a part of delivering a next-generation gaming experience to you and your family. And, if you're looking to further amplify your gameplay, try pairing your new console with Xbox Game Pass Ultimate! A match made in heaven, this pass opens up a world of player-favorite game titles, all available to play instantly. Find all you need to know to get started, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft