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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36773 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1575 Showing 31,481-31,500 of 36,773 reviews
  • Rated 4 out of 5 stars

    Controllers won’t connect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox works great except everytime I need to change the batteries/battery packs in my controllers, none of my controllers will connect to the Xbox unless I hard reset the console. This is required everytime.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kenzie,

      Thank you for taking a few minutes to share your experience with us. We're sorry to hear you are encountering an issue with the connectivity of your controllers on your new Xbox Series X Console. We recommend visiting the following link, where we host helpful tutorials and how-to guides on troubleshooting all of the most common user issues, including connectivity. Find all you need to know here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speed and very responsive and smooth. Mini fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Purchase Ever! Best Purchase Ever! Best Purchase Ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Purchase Ever! Best Purchase Ever! Best Purchase Ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Xbox well worth it, perfect setup for my game room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big black box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat warm when on, but overall performance is impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX ReVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and easy pick up. great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xboxing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st xbox and of course the best one made to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever. Completely satisfied with my purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the Xbox Series X. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming console and pleased with 4K graphics

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Zakk,

      We're thrilled you think your new Xbox Series X Console is the perfect gaming system! Whether it be the enhanced graphic capabilities it hosts, its optimized computing power and user interface, or simply the whole package, we're happy you have found the right fit for you in your new setup. We're glad you love it! Thank you for sharing your feedback. We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a huge upgrade. Love it and would recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are happy to hear you are enjoying the upgrade.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console and lightning fast! I love it alot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This next gen console is great and features a lot of new things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Great improvements on series x enhanced games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, lots of storage space. Smooth gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox S

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Can’t wait for the Bethesda exclusives

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what a gamer is looking for in their lives. Truthfully enjoy every moment on this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lot better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot faster than the PS5. Very small. Lot smaller than the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX>PS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice design! Slick looking! Awesome performance!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      We appreciate the kind words! And, couldn't be happier you are enjoying the slick design and next-generation performance of your new Xbox Series X Console. There's a lot to love about your new setup, and we're thrilled you've found it to suit your needs as a gamer. Thank you for sharing your feedback with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox sx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Only place that had it available best place to buy.

    I would recommend this to a friend