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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 36,771 reviews
  • Rated 5 out of 5 stars

    Best Xbox Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This console feels like a GREAT addition to the lineup of already great Xbox consoles improving the overall experience by focusing on games and new features like a quick resume, and very quick loading through their SSD in a fairly compact design. GAME PASS also allows you to join the Microsoft gaming ecosystem at a very affordable price with no downside other than your games backlog might grow even more. The controller is a very subtle improvement from the previous-gen controller though the differences can be felt once they are compared side by side. A plus with the controller as well, if you don't like the changes they made you can literally use the previous-gen controller no problem. This philosophy is also seen in how game data like your saves and upgraded versions of your games are ported to this console. This meaning you can pretty much start right where you left off if you owned a game on the Xbox before you will be able to play it on this console. Now at the time of this review, the only knock on the console is you won't be finding any Xbox exclusives that are tied only to this console. But other than that this console is a quick and easy way to have video games ready to be plaed in your living room or bedroom set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Gamers in Our Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it ! Our Xbox One had been frustrating us forever, especially with not wanting to load, much les READ disks. Zero issues with this console so far. Extremely simple set up, fast loading, great graphics, and looks nice rather than like a stereo component. We skipped the previous consoles because they looked awkward and ginormous. This console shape should not change. A replaceable lint filter like hair dryers or even CPAP devices use would be sufficient to protect the inside of the device. Should be extremely easy to incorporate, allowing a larger airflow opening. Get on this ! Would save a ton of service calls and angry email time wasted, leaving CSRs and tech support free to do other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my purchase absolutely no complaints here. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing got it that same day and is super quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console so much. It's such a big boost from my old Xbox one S console. i highly suggest this one way more than any other console out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1TB for the win!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value with the one Terra byte storage can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ps5, i have to say xbox knocked it out of the park on series x, game pass is a awesome, I've owed ever xbox console in rhe past, but this is a beast, couldn't be happier, xbox for life,the console runs cool and quiet, don't wait get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in and out quickly. Great service and the new store looks great as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games on this look amazing and it runs smootg with no issues, would buy another

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    4K UHD gaming at its best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade from my Best Buy XBOX One purchased from 2014 with both subtle and noticeable graphic presentation detail. Even games with Dolby Vision compatibility looks more detail. The bundle package with Game Pass Ultimate introduce me to a big library games including Forza 5 and Microsoft Flight Simulator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and fast. Great for gaming. After a year it still works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son and he loves it. He was wanting to play the newer games and could not on the One X. So far no problems and the high refresh rate in 4k is nice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the greatest purchase that I have made so far, this is a great console that offers a lot of features and entertainment no only for gaming also can stream your favorite platforms as Netflix or Disney +. It has a powerful processor, a sleek design, and a large library of games in the cloud (game pass) which I recommend 100%. The controller is comfortable and responsive, and the online service is reliable and fast. The Xbox also supports 4K resolution, HDR, and Dolby Atmos sound, making it a perfect choice for immersive gaming. I would highly recommend the Xbox to anyone who loves video games and wants to experience them at their best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in the market for an Xbox and are trying to choose between the S or X, i might be of some help. If you have the money to spend get the X if you don’t save up a little bit more money and i promise you won’t regret it. I just recently switched and can tell that there’s a huge difference just in the graphics let alone speed, all around a great console. Would highly recommend getting an Elite Controller and practicing getting used to using paddle shifters ( on back of remote ) replacing A, B, Y and, X. But would also definitely recommend getting a WD BLACK SSD card it holds 1Tb that you will need on tob of Xbox’s given Tb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console just bought it and enjoy playing its

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Graphics

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has been great. Still love playing the high graphic games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Bliss!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely loving my Xbox Series X! The graphics are stunning, and the load times are lightning-fast, making every gaming session a joy. The Quick Resume feature is a game-changer, allowing me to switch between titles effortlessly. Plus, with Xbox Game Pass, I have access to an amazing library of games to explore. The controller feels great in my hands, too! Overall, it’s a fantastic console that has taken my gaming experience to the next level. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pinnacle of Console Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X (1TB) in Carbon Black is a powerhouse that sets a new benchmark for next-gen console gaming. From the moment you unbox it, the sleek, minimalist design and solid build quality signal that this is a premium piece of hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic System, well worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a huge step up from the previous generation xbox for many reasons. - Super quiet even after longer gaming sessions: the installed fan does a great job during play and also quickly cools the system down after longer gaming sessions - Note: Some reports surfaced of "smoke" from the fan and have been proved false. There is no smoke coming from the top of the device. - Load times are amazing: system startup is clean and fast, load times to start a game are fast, and load times within games are exponentially faster than the Xbox One. - Graphics are fantastic on an HD or other TV, but are dramatically improved when connecting to a 4k TV (and connecting to a 4k TV is system recognized and asks if you would like to update settings with one simple click) - Large power supply box and plug are a thing of the past: The power chord and HDMI chord included are streamlined and system setup is a breeze - Connecting an Xbox One controller or new Series X controller is fast and efficient. If the controller needs an update the system recognizes and then in one click the install is installed - The design of the system and the controller are a positive as well. The device itself is sleek, clean, and doesn't distract from any room design.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thank you so much for all of your feedback. We are so happy you are enjoying the Xbox Series X and all of its features. We hope you have a great time gaming.

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, a great upgrade from my previous console.

    I would recommend this to a friend