Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36757 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1683 Showing 33,641-33,660 of 36,757 reviews
  • Rated 4 out of 5 stars

    Good could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Person loved it. Internal drive is small with the size of games today. Already bought an extension drive and even thats half filled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical Xbox quality and issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with the purchase. I’m a little disappointed with the proprietary storage feature that doesn’t allow for a previous Xbox certified external ssd to store certain games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Series X for the most part. While games that have been optimized for Xbox Series X/S may not be played from a standard external hard drive, Xbox 360 and most Xbox One games may be stored and played from it. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    A New Generation of Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty speedy. Don’t see the huge upgrade from my previous Xbox. But at least it runs Netflix faster. I’m ready for Halo. That will be the decider for me... if they ever release it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the wait

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good so far. I don't have the right tv for it yet, but it is faster, my games load faster and the few games made for the system okay and look incredible... Worth the money to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fastest loading times ever.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest console to date when it comes to loading times. Kind of bulky though. Also shuts down from time to time in the middle of playing a game, especially COD Cold War. Overall 4/5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great and display is beautiful but the whole 120 fps is a lie. It is a 120hz not 120 fps. Overall pc gaming is better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast console great graphics and video streaming fast internet connection high quality Xbox love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Games

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system Would recommend the system to my gaming buddies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is in perfect condition but the offer online showed me that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve had yet. Switched to Xbox after being a loyal PlayStation fan, and I’m glad I made the switch. Xbox GamePass has the entire family enjoying games due to game offering that appeal to everyone. This console also has very good cooling system. It may not be as sleek as the PS5, but the cooling system allows for much better airflow compared to PlayStations case designs. I went from a ps4 Pro sounding like a small jet running in my living room to a silent running Xbox console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get a PlayStation instead

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More powerful than a PS5 on paper but still nothing new you can really play Playstation is still killing it I barely used my one x and probably won't get this Bought it just to sell

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Last gen Console on it’s dying breath

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on an impulse buy to play the catalog of Xbox game pass games with the hubby. Then Microsoft went and jacked up the price of their monthly subscription to outrageous numbers so now we have a colossal monolith that sits in our living room with no games. With the announcement of Halo coming to Sony PlayStation, is there really any reason any more to bother with Xbox?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, needs new games

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Xbox console. The console itself is 5 stars but the lack of next gen games knocks it down a star for me. Gamepass is the best deal in gaming as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and game selection. You have to leverage game pass to experience all the games. Only concern is a small internal hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! I just wish it had more storage. Most new games are 100+ gigabytes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did as should

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did as it should, nothing unexpected, nothing unexpected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Xbox and this didn’t disappoint. Although it comes with a high price tag it is worth it and very enjoyable. I haven’t had a single problem with the console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice processor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from the last console, graphics are excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Xbox purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a blast with my new x box purchase. Display is clear and seamless with gaming action.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, not great.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is easy to use, but is lacking quality games to play. Hopefully those are coming soon. I think I would wait until Halo releases if I had it to do over again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      We're happy to hear you've found your new Xbox Series X Console to be easy to use, and have had an issue-free setup! Thank you for taking a few minutes to outline your experience for us, we appreciate it. If you are looking to add a few more titles to your rotation, you'll find no better companion for your new setup than an Xbox Game Pass Ultimate subscription. Gain instant access to hundreds of player-loved games, gathered from across all genres of gaming. Find all you need to take your sessions to the next level today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft