Customer Ratings & Reviews

Coming from a xbox one didn't see that big of difference with graphics but load times are drastically reduced.

Upgraded from the Xbox one. Xbox one a few years Old, and figured it was time to upgrade. Improved graphics and gameplay

My son loves the console and the controls is a big gamble

Fun gaming station. Played Starfield and it looks amazing

Amazing machine. Need a better 4k TV to keep up. Controllers this generation seem a bit lower quality which is my only reason for the 4 star. Otherwise the console is a beast.

Works as should and expected. No know issues currently with the console

Both next gen should’ve released this upcoming fall 2021. It has plenty of potential. Fingers cross for E3 and new titles that take advantage of this system power

Great system held back by the controller. First Xbox purchase, but now returned. Being used to PS4 and Switch, I found the controller to be extremely inferior. The clicking rounded D-pad, clicking bumpers, small surface area of the concave sticks, rounded face buttons, narrow surface area of the triggers and lack of forceful rumble all contributed to making this the worse controller I've used. I hope a revamped controller is in the works because I think the machine overall is great.

Xbox was cool, got it with a package with extra controller and 3 month card unfortunately card didn’t work and Best Buy didn’t try to get me another one even after contacting

Bought this for my son for Christmas. Christmas day he tried to play it and the console wouldn't stay synced up with the provided wireless controller. Made appointment with Geek Squad and they checked it out, but couldn't replicate the problem. They suggested buying another controller and using new batteries Instead of the ones provided with the Xbox. My son bought a new wired controller and new batteries. Checked to make sure the console was up to date. Neither the wired or the wireless controller would stay synced to the console. Tried adding the controller through the settings function and they still wouldn't sync up. Returned it to Best Buy and customer service was great. Changed it out for a PS5 and just waiting on it to be delivered to the store. Best Buy and customer service gets 5 stars, but the Xbox series X brings it down to just 1 star. Would not recommend buying the Xbox series X. Will recommend buying from Best Buy

Bought as a gift for my sons birthday, we just set it up and very quickly the games started crashing and signing me out. Reset the console as well as my TV settings and it still crashes. I did reach out to Best Buy and the lady over the phone told me there was nothing they were willing to do on their end. Please don't think that just because they are a big company that they wouldn't sell DEFECTED PRODUCTS and turn around on you just to say sorry $600+ down the drain. WOULD NOT RECOMEND BUYING AT ALL.

Great Console, was hard to get but considering how limited they will be in the future it was worth it.

Coming from the Xbox one x this isn't as big as an upgrade as I was hoping for. I do like the quicker load times and looking forward to more games optimized for the series x

Very good, faster than regular xbox 1. A lot of storage

Great machine . PC video cards are extremely expensive and i felt this was a great alternative to that. I hope that vid cards come down soon..

Good machine, the only bad thing is that I need to have batteries for controllers

My son loves the new Xbox and it seems to be of good quality. Good availability through Best Buy and the mobile pickup was convenient and quick.

Very happy with my purchase. Cannot wait for some exclusives next year but loving gamepass and getting caught up on some back log with great load times and improved graphics

Works well - 1T is not nearly enough for several games

It took me 10 months since it’s release and I’ve finally got my Series X! I’m enjoying it, faster loading, great HD quality and more! Worth the money!