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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36711 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 36,711 reviews
  • Rated 5 out of 5 stars

    Love my Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go back to play station. I love my Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox provides it's customers with the best ecosystem in gaming. Game Pass instantly gives you a library of 400+ games and every new 1st party game launches in the service day one which saves a ton of money now that Microsoft is the largest publisher in gaming. Call of Duty will launch in the service day one now that they own the game which is incredible value. You can play your games anywhere on almost any device. Very easy to add storage to the device without any need to be tech savvy. Runs very quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up with access through your phone, which made the process easier. Very sleek design, easy top place.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X 10/10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming console 10/10 would highly recommend to anyone looking to upgrade to next gen. The features, speed and processing power is insane, not to mention the grapics is offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice package very easy to set up only two cords controller fells premium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about it overheating as ive heard some consols have but it good ive been having fun on it and it was easy to transfer my xbox series s to my x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic System, well worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a huge step up from the previous generation xbox for many reasons. - Super quiet even after longer gaming sessions: the installed fan does a great job during play and also quickly cools the system down after longer gaming sessions - Note: Some reports surfaced of "smoke" from the fan and have been proved false. There is no smoke coming from the top of the device. - Load times are amazing: system startup is clean and fast, load times to start a game are fast, and load times within games are exponentially faster than the Xbox One. - Graphics are fantastic on an HD or other TV, but are dramatically improved when connecting to a 4k TV (and connecting to a 4k TV is system recognized and asks if you would like to update settings with one simple click) - Large power supply box and plug are a thing of the past: The power chord and HDMI chord included are streamlined and system setup is a breeze - Connecting an Xbox One controller or new Series X controller is fast and efficient. If the controller needs an update the system recognizes and then in one click the install is installed - The design of the system and the controller are a positive as well. The device itself is sleek, clean, and doesn't distract from any room design.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thank you so much for all of your feedback. We are so happy you are enjoying the Xbox Series X and all of its features. We hope you have a great time gaming.

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an Xbox One for a while and when the Xbox Series X came out. I wanted it. But I've never bought it, but just recently I bought it and it's been working great. The graphics on the typical games. I play are Amazing. I bought red dead redemption 2 with it and starfield, it's been amazing I can play it for a long time and it doesn't get super hot the install time is fairly quick for me but it also depends on your internet totally recommended buying if you have the money and are looking for a high speed gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Console Ever - Incredible Gaming Speed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for the Xbox Series X for a long time, but it has somehow managed to exceed my expectations. The overall speed of the system is incredible: comes up from fast boot in 1 second basically, UI is very fast now and able to what I need easily and Quick Resume is incredible (can bring up AC: Valhalla to my exact stopping point in about 6 seconds). Playing games at 60 FPS such as AC: Valahalla is really great, and the 120 FPS on games such as Gears 5 multiplayer, Ori and the Will of the Wisps and Dirt 5 is amazing too. The controller managed to really surprise me, as they somehow took the best feeling controller out there and perfected it. The input latency on the controller has definitely been improved, as everything that I have played just feels more responsive and smooth when controlling. The Xbox backwards compatibility is unmatched too, and it is awesome to see games like Sekiro be able to play at pretty much locked 60 FPS now. And of course the 'Auto HDR' feature is cool for games that never supported HDR such as OG Xbox Fusion Frenzy on Game Pass that looks great. Finally, this console enables the real star of the show in Xbox Game Pass to shine because the countless games that keep coming look and play so awesome on here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Xbox one and the difference in speed is definitely noticable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this console! Higher visual quality compared to my Xbox one! Definitely worth the price especially with a game pass subscription.Quick start up, games load fast and the beta cloud gaming is an amazing feature that is definitely going to change the future of gaming. Storage of games is wild especially with the cloud gaming feature since you don’t have to download and use up that space for some games you just want to try out. Highly recommend this product if you are looking for an upgraded Xbox one. I have an elite controller so I don’t really use the one included but it comes with batteries so it’s good for a starter controller if this is your first Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game console what we expected lots games to chose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought an XBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. I think the Best Buy experience is first class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best coupons for buying bigger purchases like this. Series X runs amazing after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ever just as fast as my PC. Super fast downloads crazy picture quality for games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console with great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this console so my son has something to play whe visits. The graphics and speed on the console is superb. Because of this console, we were able to buy a SIM racing rig for racing games and play flight simulator. This console provided an upgrade to our entertainment area and I’d reccomend it if are looking for a source of entertainment for guests. Additionally, the console allows you to have streaming apps and browse the internet. If you are looking to buy this for your kids, consider getting gamepass so they can download as many games as they can and an expansion SSD from either seagate or WD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X- Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who helped me was professional and kind totally was a great experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sigh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially bought the all digital model being unaware of its storage. Youd think since online that wouldnt be an issue. Not the case. It was easy to switch it for this one at best buy though it had to be shipped since they were out of them. For the console itself, its storage is stilll garbage at you need to spend another 250 for additional external storage but the one plus it has over sony is tge backwards compatibility with games. Good thing since you basically need to spend 20 bucks a month for game pass for many games you might want. The gaming industry is a dinosaur struggling to stay relevant forcing gamers to bend over and take it up the tailpipe. Hard to stay positive about that in a review.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox always has those games you want to play and the remotes fit my hands elite remotes are the best for ppl with bigger hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    x box ultimate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was holding out on getting a next gen console for the Series X but they are near impossible to get aside from scalpers. My son was coming to visit from college so I decided to pick one of these up as it was available and it would give him something to do while I was working. Setting it up was very seamless and fast. I have gigabit internet so everything downloaded nicely. I was leery about the performance of the console but it performed very quickly. The system worked with all of my digital content and so we downloaded some of my games including old 360 games and I have to say that the load times on those was about non existent. This thing is FAST! Games like Forza Horizons were improved just by the load times. Of course the latest gen games look good as well. I am keeping my Xbox One X and this until I can actually get a Series X at a good price as I prefer 4K gaming but this isn't a bad stop gap until then

    I would recommend this to a friend