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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36737 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 36,737 reviews
  • Rated 5 out of 5 stars

    Hap,hap, happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as promised. I’m really happy about the purchase. I should have done it sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft has come a long way

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has come a long way and this system is a testament to their progress since the x one era. People still hate on Microsoft and the Xbox brand which cracks me up, almost like they want them to fail. Sorry to say sony fans, this console has more raw graphical prowess than PS5. Another argument is games. Well I haven't got bored yet, halo infinite ( yes it is a great game and compelling reason for this console ) Star Field ( Sony fans are furious ), Doom, fallout, MCC, Diablo 4, COD, Forza, gears, elden ring, . yes I know some aren't exclusive but it doesn't matter because this system plays them all well. You won't be disappointed with this console. It will only get better with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Outstanding!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I start. This is such a true next gen leap. Seeing games running at 4K 60 and even 4K 120 is just breathtaking. The attention to detail is just amazing. Not to mention, the games currently out, are not made for next gen consoles So later down the line, we will even see better quality games made for next gen. Loading times compared to last gen are night and day! Seriously! Once you go back to a last gen console, the difference is very very apparent Other than that, the controller is improved. The grip feels great on the triggers and bumpers. The share button is much more convenient than past generations. I do wish though, they had gotten rid of batteries in the controller, and switched over to a built in battery. I do also wish, Microsoft would have updated the UI. As it’s exactly the same as the one x and past iterations. Hopefully we do see an update later down the line for the UI, exclusive to the series x At the moment their aren’t too many exclusives out for the Series X. But with Microsoft’s recent acquisitions, we should be seeing a lot more down the line. If you get the chance, snag the Series X as quick as you can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im only just getting started but this is my first new system since PS3 and first XBOX since the original. Obviously thisbis a major upgrade over those in graphics, load times, overall smoothness of gameplay. My only knock and I know this is consistent among new platforms, but when you first load a disc expect it to take 30 min to an hour to load onto the system and do any updating. A small price to pay for modern gaming. I instantly bought Halo Master Cheif collection and Fallout 4, so I’ll be set until the new college football (hopefully) comes out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to finally get the Xbox Series X. Set up was very easy. In store pick up was fast. The graphics are so much better than my previous console Xbox One. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Super amount of memory. Great speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Great Great Great Great Great Great Great Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me like box.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iiiiiiiiitttttttttttttttttttttttttttttttttttss good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have internet even with the disk games and it has alot of upgrading to do before play but other than that it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The powerful Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Xbox series X, well I’m an Xbox fan and I like the series X because it’s powerful when it comes to gaming. The Series X has this gaming feature called “Quick resume” goodness that is it, that feather on Xbox is just unbelievable. It makes switching from one game to another so easy and fast and the graphics that this console has is just top notch I mean this is the true definition of a next gen console and Best Buy did a good one for having them on sale, Bravo! Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deal with game pass and financing was a great offer. If you break down monthly cost of memberships including, you’re getting a heck of a deal. Console runs smooth and features are nice! Quick Resume is a wonderful addition. Really happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it, I've had it for a year and still no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new out of the box great service the facilities made it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works very well; I love all of the amazing new features compared to previous systems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    100% Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had to weigh my options between the PS5 and the XBox Series X, but I am so happy with my purchase of the Series X. The XBox plus a subscription to Gamepass is the best deal in gaming. The unit itself is the quietest gaming console I've experienced, the controller feels sturdy, and the graphics and gameplay are top notch. I love being back in the XBox ecosystem, which I haven't been in since the 360. So if you are on the fence between the PS5 and the XBox, I am 100% satisfied with my purchase and have zero regrets. This is the best gaming console since the XBox 360..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when my Xbox one died. Having the same fun with the old and new games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console, shaky pre-order but BB rocks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvement! I was concerned with things like cooling/bottlenecking given the specs that were released, but it has exceeded expectations! It will require a good TV for the optimal experience, but they are getting cheaper (Nano LG and a few other brands will offer the HDMI 2.1 and Dolby IQ Vision). One of the selling points was quick resume, but I feel like it has interfered with game play due to multiplayer servers being over/dead and the system taking me back to it upon restart. It does seem that MS has disabled the feature for incompatible games.It would be a time saving feature in certain situations i.e. campaigns ,but I play more online so it would be great to have an options menu for the feature. A few other bugs I'm sure will be worked out are Blu-Ray encoding on older versions,Sound bar+Bluetooth issues, uploading captures freezing, little stuff. I'm hearing an update is imminent! Had issues pre-ordering, site crash, getting answers about changing ship options, but BB came through -I did have to call a handful of times, but I believe someone was listening. And I did receive the console on release day! thank You Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you were able to get your hands on Xbox Series X. It's great to hear that you're enjoying it for the most part. Not all games currently support the Quick Resume feature. To see which games have been optimized for Xbox Series X/S, check out this list: https://www.xbox.com/en-US/games/optimized

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better, bigger, and yet... not enough cow bell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is big. It’s beautiful. It makes my Xbox one S’s seem like Nintendo 64’s. I wasn’t even expecting a huge difference but dang if the picture isn’t pretty and the frame rate isn’t smooth. I did a two screen comparison with Minecraft dungeons (yes I know) and the old box ran at 30ish FPS while the series X was 60+. It never dipped down even in large battles. The big feature is the quick start up on everything. I completly shutdown my box go to work for 36 shift and then boot it back up with one click of the controller and my game starts up WXACTLY where I had the screen paused. That’s no startup screen. That’s no load time. The only gripe would be that it has a new was of sending signals to your tv if you want it to control the power on feature which now makes my TV unable to startup. (Controller->Box->TV->Speakers) so I’m using the remote to turn on the tv again. It’s a minor nitpick but one that should be said to people that have chain commands enabled for Alexa interface. Other then that please don’t buy it from an online scalper. Just wait and you will have yours. Good luck folks. I’ll be online when you get here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Piece of hardware, if your Xbox user definitely a buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing it and works wonderful and great customer service here at best buy

    I would recommend this to a friend