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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 36,771 reviews
  • Rated 5 out of 5 stars

    Amazing console (If you can find it)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as quality, use, library, and affordability go, this is an amazing console. The Ray tracing abilities, 4K dimensions, and refresh rate of 120 hz are an excellent upgrade or first time console. These are hard to find/get at a retail price however, so I'd recommend getting yours when you can.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great gaming upgrade from xbox one s

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ssd is the new xbox’s is super fast when trying to start the console or load games compared to the old one, quick resume (keeping games open in the background to quickly go back to them) is a super helpful and need feature when playing with friends and switching from game to game, the console also displays games amazingly whether it be in 4k 120fps or in 4k 30 or 60 fps (quality preset in some games) it looks stunning, do not regret purchasing one bit and i plan to keep this console for many many years definitely worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from an OG Xbox One, major improvement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, and certainly does the 4K job. Huge upgrade from the original Xbox One. The new controller is a good example of “if it ain’t broke, don’t fix it” as well. The textured grips make it much more comfortable to use than the last-gen controller. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Finally found one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more is there to say. XBOX SERIES X! Was thrilled to finally find one after trying for almost a year. Setup was fast and easy. Looks great on TV. Sounds great. Plays great. Logged on to our account. Everything transfers. Just picked new Halo. A gaming we go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best next-gen has to offer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best of the next Gen consoles. I own a PS 5 it is not bad, but was clearly rushed out the door by Sony. The Xbox Series X ist a clean design and looks good in any home theatre setup. The hardware is better than the PS 5 on a component for component level. It is quieter than the PS 5 when running at full 4K game performance. It supports the latest video and Audio Standarads that the PS 5 just simply does not at this time. So if you are a cutting edge person and have Dolby Vision and Dolby Atmos sound then there is no other choice than the Series X. Combined with Game Pass there simply is no better offer on the market at this time other than this console. The back half of 2021 and moving forward are going to be chock full of exclusive titles that are all included with Game Pass. For less than the cost of two PS 5 games you can have a full catalogue of games at your disposal at the highest visual fidelity available on any console. Really a no brainer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited until I could finally purchase this at msrp which took until now. I'm blown away but quick play it is an amazing thing. This is a very smooth machine. It's small but pretty heavy for the size. It's quiet but it can get warm it's like a chiminea how this was designed, very efficient. This is amazing tech that shouldn't be anywhere near its price point. I have a high end gaming PC with a graphics card that costs twice this, and this outclasses it. That's not something I ever though I'd say about a console. It looks and runs great in both 1440p or 4k. If I could find anything to complain about it is the audio out, the options are lacking. It also doesn't like to connect to many blue tooth headsets. I have a Razer Nari Ultimate it won't connect at all. Still, the pros so outweigh the cons that you should just grab one on sight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i upgraded from the one s glad i did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great love gamepass! Controller feels great and familiar. Love the backwards compatibility to play some of my old library of games

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a really quick turn on and game load speed and great graphics and sound. But for the money I would be happier if I could have gotten a new xbox one S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox x, like it's been for years. It's what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Very fast and games look significantly better than the xbox one. Love the option to play my old games too. Everyone told me storage would be a problem but i downloaded 4 games and still have over 50% left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting on purchasing it, but it turned out to be a great console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent video game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video game, especially using GamePass. Delivers everything it promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best gaming console ever made. So easy to use, fast, and very capable of everything you throw at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had more time to play games. I had a PS4 before this and game load times were a drag. This console has the best features I have ever experienced. I wish there were more games that leveraged the technology this thing has... this thing has been out for a few years and we have yet to really experience it. Quick Resume is so good but it does crash from time to time. Loading times are nothing compared to earlier consoles. My three gripes the storage expandability options and the fact it took us this long to get solid state storage solutions in gaming consoles. 1TB is too small. One more thing to note... the form factor. Very convenient size fits just about anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the All Access program, as it at the quickest way to order this. Came with 2 years of Xbox Game Pass Ultimate. No interest, so was an easy choice to make. It also arrived 2 days early at my local Besy Buy. If it's not in stock, go with the All Access program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hap,hap, happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as promised. I’m really happy about the purchase. I should have done it sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    video game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game and the shipping was fast and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox love!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me andmy kids love our new xbox° specially to play in teams! Easy to set up, easy to install and easy to have fun!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from the series S, has plenty of storage (for the most part) depending on the game you play. The controller is slightly different than the series S, has more grip.

    I would recommend this to a friend