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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 36,771 reviews
  • Rated 5 out of 5 stars

    Do yourself a favor and pick up this Beast.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a 53 year old gamer that started with hand held games like Merlin and Simon later switching to Atari followed by Nintendo then Sega. Ps1 came out and things changed. Now after years of Xbox systems getting this series x has been my best purchase hands down. Its an amazing system. Having the ability to play Xbox games from all the way back to the OG Xbox to most current. I am truly enjoying my purchase and continue to do so day after day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noticeable Upgrade in resolution over the Series S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the Xbox Series S for the last few years and noticed the resolution and performance was way behind my laptop running an Nvidia 3070ti video card when I compared them both on a qhd screen. So I decided to upgrade to the Series X. And it made a huge difference in resolution and clarity. Very similar to the laptops resolution, but with the convenience of a console. Looks amazing and have had zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this thing two years now and its still amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is the goat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox you guys are beyond amazing I enjoy my Xbox I can’t stop playing it games and movies even tv oh man what a great job guys thank you so very kindly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all these years, PlayStation is the superior console, but I still got love for Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with the system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system! It’s very fast and powerful. I don’t have any regrets! I really like the setting that allows it to remember the profile by which controller is being used!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed by Series X. I skipped the Xbox one generation so I've been away from Xbox for years. Game pass is amazing and the ability to rest 5 games at a time is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much hardware for such little money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC gaming is really expensive, you can hardly find gaming graphics cards now a day. Xbox Series X is just amazing value and it will only get better with the release of next gen games. It has so much potential, much much faster and a lot more capable than the xbox one x. Game Pass is getting better and better, now including EA and Bethesda games as well. It gets a little hot in long gaming sessions but has not crashed or frozen on me yet. Keyboard and mouse works in a lot of single player or non competitive games which is great for gamers coming from PC. I am very pleased with the console, just need more new games to release. Currently it's just offering "Series X Optimized" games which are not built, but just polished for these consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ozzy,

      The combination of your new Xbox Series X Console and Xbox Game Pass Ultimate may just be the best duo in all of gaming, and we're excited you have paired the two! Thank you for taking some time to outline your experience for us, we appreciate it! We're sorry to hear you've had an issue with overheating, and we think we can help. Below is our link to a collection of helpful how-to guides, built to assist users in finding the perfect configuration for their new console. Find the right positioning for you and improve your performance, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily use good 4k smooth runs fast easy set up faster than old gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox really has a potential PlayStation destroyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an Xbox guys since the PS3/360 days as I was once a PlayStation fanboy until I kept having repeated issues with every ps3 system I got. Not gonna lie, the exclusives are in higher quantity on ps5 still but I’m hoping more titles become great exclusives for the Series X. Waiting on Halo and some more titles that can really showcase the power of the system but very happy with my console. It’s quiet and the fan does a great job of keeping it cool. The controller update is hands down the best of the bunch. It just feels perfect. Love the backwards compatibility and looking forward to some new games. The doom eternal next gen update was worth the wait. Graphics are awesome. Go get yourself one of these great systems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some research i’ve decided that this one is the best for me, I have many older games that will work in this console and to go back into a game after it’s been shut off is a bonus plus I saved about $50 on the sale so I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase, Just do it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been one of my favorite gifts to myself. The experience In store was seamless and extremely helpful! The workers were extremely knowledgeable and friendly. The Xbox has been a great addition to my family / friend dynamic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it wish it had more storage included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving it smooth and amazing graphics using the appropriate monitor

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect if you don’t want a pc get this console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console runs buttery smooth use this when I play single player games or multiplayer alone surprisingly quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From a PlayStation fan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a PlayStation 5 owner and trying Xbox again since the 360, the Series X is a nice addition to my gaming setup. I think the system looks better in person and not so awkward like the memes and pictures make it out to be. The system starts up extremely fast and playing games from game pass make it a worthy purchase itself. I do like the PS5 controller a lot better as they’ve improved its comfort even more as well as the vibration it adds for different games and whatnot. Xbox Series X’s UI is a bit boring to me and not as pretty as PS5. However, the system itself is great as the games load fast and look wonderful! Minus my bias towards Sony’s new console, I think fans of Xbox will enjoy this system and will do so even more once a Microsoft releases more exclusives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been playing xbox for a very long time… I was using a regular xbox one for about 3 years then upgraded to the Series S, now the X. It’s very amazing how surprisingly fast this new Xbox Series X is! There is very minimal delays with opening games and the download speeds seem significantly faster than previous models. I’m absolutely in love with how this Xbox performs, especially with the graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice…………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really really smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair this Xbox with a 4k TV and youll be mesmerized for hrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for gamepass and backwards compatability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X as an entertainment system has not disappointed. May have lower specs than PS5 or PC for gaming but it doesn't get bogged down with other issues like PC's can and does offer Game pass and backwards compatability options I don't think PS5 offers. If you want top of the line specs for gaming, it's still pretty good but what really does it are the other features Xbox has (ie gamepass)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good graphics and I love being able to play Xbox past games as well as new ones

    I would recommend this to a friend