Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36723 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 36,723 reviews
  • Rated 4 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall but the price of Game pass and everything included in that can be overwhelming at timea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic upgrade from Xbox One!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is fast, quiet, and has a better boot-up time than my Xbox One, which was over 10 years old so it was time for an update. The power supply unit is built-in, however, so it is fairly heavy. Even so, I found a wall mount system on Amazon and it works great for my gaming room. If you've been on the fence about upgrading, I highly recommend the X Series!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade if your last xbox was the OG Xbox one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't planning on getting this system due to xbox one launch edition being underwhelming. But honestly this has been a pretty awesome system: - super quiet (can't emphasize this enough) - 120fps fortnite! - game pass ultimate is actually pretty awesome especially since I had three years of live gold available that you can upgrade to ultimate for $1!!?!?! - the games on ultimate are great. I've been playing the two Ori games, dragon warrior, gears series, etc Only complaint is the whacky twitch interface and streaming issues when compared to ps4/pro. Xbox is much more difficult to get right and I'm never 100% certain if my stream will work properly. Otherwise I'm pretty happy with this next gen console!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Save Money, Go With Play Station

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggles to run BG3 and sometimes Cyberpunk; overheats and closes application. We purposefully bought the more advanced model to avoid this, but I recommend going with Play Station.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great And Smooth Console Nothing Wrong With Itself

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a system! The right TV will make all the difference though, so do not chince out. But the Series X is fantastic! Having a blast in next gen gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my partner who likes playing video games. Works great, came with batteries for the controller which was good because I didn’t have any in my house. Haven’t had any issues setting it up. Great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X - Too Smooth!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe they actually managed to get me one. This thing is in demand for a good reason. Website had a very reasonable queue to wait in, and the ready/pickup time a week in advance was 90% accurate. A customer service rep informed me that the inventory delivery would not arrive on time, but kept me updated all the way to when it finally arrived at the store only a few hours later that night. Curbside pickup was super quick and convenient, and if you know anything at all about this console, it is WELL worth the pricetag. Blows any gaming device that's not a crazy expensive custom built PC straight out of the water. Nothing but a positive experience with both the xbox and best buy customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is the best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox but i had to hurry and get another one becuz my original one when they first drop stop workin..due to me being otr for 3 months…Micshould add 2tb instead of 1 but hey..tht just me…i only used the elite 2 controller

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, love the games and controllers, would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox. It runs great and I haven't had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best console Microsoft’s made so far

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it ever since I bought it back in December of last year with no problems. I love that most of the games from previous consoles like the Xbox one, Xbox 360 and the original Xbox can be played on here thanks to backwards compatibility. I’m not sure if the ps5 can play games from the 3 previous consoles Sony’s made but Microsoft’s got them beat there. I also love the quick resume feature. Now I don’t have to wait as long to boot up a game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Gaming Experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easily the best gaming console! The performance is incredible—fast load times, stunning graphics, and smooth gameplay make every session immersive and exciting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with a series S and compared to the X. The X is far superior. First the Memory! We are talking gaming Yes! Memory is important. Purchasing The X and memory card is a wise . But out the door the X memory is worth it and will not need to worry of upgrading for a while. Graphics 4K. Price is average compared to other gaming options. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the games load so much quicker than my Xbox One system. The picture quality it sharper on my TV, even though it’s not a 4k TV. That’s going to be my next purchase. I’m not a big time gamer, but I have played many games over the years. I haven’t had this system for a long time, but I do recommend it’s worth upgrading to compared to the previous Xbox systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great System

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who’s had most of the xbox systems, I think this one is great! The system runs well without little issue, besides the occasional crash. It doesn’t overheat or anything like that, and the performance is great. I will say that it’s very similar to its predecessors, and if you don’t want to spend too much money, you could certainly look into one of the previous systems. Overall, I do recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer it over my ps5. The ps5 has a better presentation but the xbox series x is a little more powerful, has the excellent quick resume function, has loads of backwards compatible games, and there are many games on it that xbox has enhanced that playstation had not. For example: on ps5 dishonored and prey run at 30 fps. Those games are enhanced to 60 fps on xsx. That's just one example; there are more. All in all, I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great times coming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved playing games at 60-120 FPS, and having game pass has been a godsend. The first party games that have come out have been great recently (Forza Horizon 5, and Halo 5 multiplayer beta). The games in the pipeline sound like this is gonna be a great 2022 for gaming on Xbox and PC (Avowed, Hellblade 2, Starfeild, with many more coming). If you can find either the Xbox Series X or S you have a great year ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Xbox to play Starfield since Bethesda makes some of my favorite games and I own a playstation. The system itself runs great, fast and snappy. The UI is clean and easy to understand. I absolutely love the quick resume feature! I can jump from Starfield into Madden without having to quit and load up the game. All in all the Xbox is a great console and pairing it with gamepass makes it an even better purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much speed... Night and day over XB1X

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son when it first came out for Christmas. I was very fortunate to be able to get one online and pick up in person at my local best buy. He was so excited Christmas morning it remind me when I got my Nintendo entertainment system growing up.. he was physically shaking shaking. Like father like son I guess. Been in constant you since he got it and haven't had any issues I did have to give him the expansion memory this year for Christmas but overall a great purchase and a great system way faster than the other Xbox One x. Which was mine until I just got a series x for myself.

    I would recommend this to a friend