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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 36,771 reviews
  • Rated 5 out of 5 stars

    Another One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but Ive had every xbox so its to be expected. I will say its extremely quiet and that is the best part. Other than that not a lot of games exclusively for it so TBD. I feel that for all the hype it shouldve been at least 5TB of storage. The amount of storage that a few games takes up gurantees toy have to bu an external hardrive or constantly delete and reinstall games. Its the exact same controller as the previous gen xbox ehich makes software sense. However again back to the hype Elitw controllers should have been standard with this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable console. You can play many games and have a lot of fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This x box is excellent, it doesn't lock up and the games play very well, excellent product. It would be better if it came with better controls with hall effect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console, own PS5 also and this is better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this console is so amazing, the games look incredible, the old games look and play better. Xbox is doing so many things right, 338 games on Game Pass for PC and 400 for Xbox consoles for $10/month it's just insane. Do yourself a favor, if you love gaming, and you can get one of these, BUY IT. If you hate it and don't like Game Pass you won't have any trouble getting your money back reselling on FB Marketplace. Trust me Xbox is going to win this generation, PS5 is cool but so many bugs, so many problems, games are all delayed. Xbox has 25 studios and all the Bethesda games going forward are coming here or PC only. Pull the trigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimately Mind Blowing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is such a great console for people who have been on Xbox for a long time since a lot of the games you own are transferred to the system via account ownership. The controller feels so good to hold. The only gripe I have with it is that it only has a 1 TB ssd storage, so I recommend buying an expansion card for it. Overall, I am enjoying everything the console has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My partner is no longer grumpy after getting this.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually my partner is a grumpy old man complaining about everything, but after i bought him this he seems so happy and at peace. If i would've know this would happen i would have bought him one years ago. The best investment I've ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and as a media device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few issues and two lock ups requiring a reboot when trying to exit older games. Overall I am impressed with the responsiveness and load times. It makes an awesome device for media consumption. Kodi runs natively as every streaming service I have including Spectrum which only supports this and Apple TV. I have connected a Thrustmaster TMX wheel and it works great. especially the force feedback. It runs VERY hot so it needs plenty of air around it. Also a great 4K UHD blu-ray player. Not too happy with many steps it takes to completely close a game or and app. This is my first Xbox since I switched from a PS4 and I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product kids love it and enjoyable for the whole family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSX is IMPRESSIVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely pleased with my XSX. I have every console this generation and must say that I’m very impressed with Microsoft. Their selection of games, consistent console updates and aesthetic of this console is impeccable. My only gripe is the fact that the XSX user interface does is the same of Last Gen and doesn’t feel like the next generation. It’s clear that Microsoft made the XSX for gamers and kept all of their needs in mind. The fact that I can play in 1440p is AWESOME since I play primarily on a gaming monitor. If Microsoft updated the User Interface on the XSX and streamlines a few things then I think XSX will win this generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves it. user friendly. does not take up a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Deo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wonderful my kinds enjoy a lot, they play all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox Series X is Dope!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation fan boy over here. I haven't had an Xbox since Xbox 360. I was looking forward to getting the PS5 since I have over 100 PS4 games but it remained sold out. I lucked out on Best Buy and found a Xbox Series X available and purchased immediately. The best decision I've made if you get gamepass with it. The console loads games quickly and I cannot go on life without quick resume anymore. I haven't turned on my PS4 Pro in a long time because the Xbox is just that good with games like Gears 5, Ori, Nier Automata on gamepass. Get it. Also, Xbox is losing money on these consoles. You can make a PC with the Xbox's specs and you'd have to spend around $1500. At $500, it's a steal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sonny,

      Thanks for sharing your experience. We are glad you're enjoying the fast load times and quick resume feature on your Xbox Series X. We are happy to hear you have been pleased with your purchase and hope things continue to run smoothly.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loved it I got it for him for his birthday and when he comes to visit, he plays it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful console. I dont hear any noise for the disk when i put them in. The game can still play all my old games and there is no load times and the games in 4K are beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You already know it’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it’s fantastic. 120 FPS 4K if the game you are playing is optimized for it. You can find that out via google search. Sat outside of Best Buy for 12 hours for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my Xbox One Series X!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A monster of a system! Everything loads as smooth as butter, games download with speed, and everything looks crisp. The controller feels better than ever-- maybe the best controller I've ever used, and I've used them all. I hate to admit that Microsoft of all companies did a good thing, but they hit it out of the park. Game Pass Ultimate is also the best deal in video games-- believe it. The only gripe I have come across is that when I've had two games in suspended play, then returned to them, only one saved the spot. I am used to only having one suspended game anyway, but if you're playing something that is light on save locations, it might be risky. Beyond that, I have run into zero issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey, a little hard to find; but nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I decided to switch back to Xbox and trying a PS4. I think the PlayStation's are better and have less issues...but there were a few Microsoft games that I really wanted to play, that weren't available on Playstation. The controller is kinda bulky. Playstation's seemed more comfortable. And the "share" button is annoying because you keep accidentally hitting it when trying to press the "view" button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is wonderful, and I really liked the service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox but i had to hurry and get another one becuz my original one when they first drop stop workin..due to me being otr for 3 months…Micshould add 2tb instead of 1 but hey..tht just me…i only used the elite 2 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I hooked up the Xbox I could instantly tell a difference in the visual graphics and the frame rate. And with the storage I can download so many games and not have to worry about lagging or getting frame drops. The 120 fps in games is crazy smooth with no stuttering. I’ve gotten many of my other friends to purchase the Xbox, and I would recommend it to anyone who likes playing games.

    I would recommend this to a friend