Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 36,771 reviews
  • Rated 5 out of 5 stars

    Like a mini pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x has never failed me. I wish the software was better and snappy but it’s still good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Series X!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Xbox Series X specifically to play Starfield and I was not disappointed! I am admittedly a PC gamer and have historically been an Xbox gamer if I choose to spend time on a console. I just hadn’t jumped to the new generation until now. I’m really happy with it! It’s been a very smooth gaming experience and with GamePass I would have a hard time going anywhere else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs 1st party exclusive to showcase what it can

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not truly fair to review this as is with no 1st party console exclusives at launch to really show off what it can do- it. Currently 3rd party games like Valhalla, COD and even that mess of a game cyberpunk2077 are performing better on my PS5. Here's where it gets crazy though. Devs didnt have kits for series X nearly as long as they had kits for PS5- so that's expected for the 1st year or so maybe. With the new rdna2 components, and the extra bit of "power" I expect this console to get better with time (and quickly). Gamepass is unbeatable and a fantastic feature if you own and XB but dont subscribe to gamepass idk what's wrong with you. My only real gripe is that It turns itself off from time to time. Valhalla and CoD seem to be the main causes of this. MS has explained this to be a software not a hardware issue. Quick resume is as amazing as it sounds and works just exactly as advertised. the new controllers may look nearly identical to the prior model but they feel different and new in hand. All the small tweaks are welcomed. Series X has by far and away my fave and simplest launch setup process of any console ever. Enough cant be said about the console design. I LOVE the low key look, and no- It isnt a large as it looks In pictures, but it is significantly weightier. I still havent gotten use to the space age alienware PS5 design but the simple XB design looks natural in my living room and doesn't draw the awkward attention the PS5 does. Absolutely great. Fantastic secondary console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been playing for a few days so far, but the games look beautiful, a huge leap from my Xbox One. Loads are super fast if not non-existent. It takes less than 30 seconds from turning the system on to playing, which is really nice. So far the 1Tb storage is holding the games that I want to currently play from Game Pass. This was a concern of mine, that the HDD wouldn't be enough, but I'm pleasantly surprise with how many games I can get in there. Easy process to set up the new system, when you already have an Xbox account ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Experience

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power, realistic graphics, deadly silence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X Rules! Nuff said!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! After two years of waiting! I have my Xbox X! Needless to say, it was worth the wait! Graphics are through the roof and storage capacity alone makes this the console to buy! In addition to having the ability to purchase Xbox Ultimate Game Pass, it is a no brainer on which system to buy first! Load times are faster than PS5, I know because I have them both! What are you waiting on? Get this system! An a shoutout to BestBuy for making XBOX X available at the $499 price! My store for life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X series

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works as expected! Excellent customer service! Had what I needed and in and out in less than 10 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful console!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. Very fast and plays games at good frame rates. The fps boost feature gives new life to the older games. I have been using this feature (though not supported for all games at the moment) and am enjoying it a lot. The new games for the system will start coming in some time and this will be great for Xbox. The Game Pass is a great service too and gives you the option to play many games immediately. The controller that comes along looks very similar to the Xbox One controller but I would say it is better in quality. Overall very happy with this console. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEAST MODE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Series X on the Game Pass All-Access deal. This thing is awesome. Never feels stressed, quiet and runs cool. If you can find one grab it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decided to upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on special. After having an Xbox 360 for 10 years I thought that it was time for an upgrade. Of all places I concluded that Best Buy had the best offer 3 days before Christmas. I got this before Christmas and received in a timely fashion. Is working well will be using mainly for regular games and will use Xbox 360 for Kinect games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SPEEEEEEEED DEEEEEEEMOOON!!!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like an XBOX ONE X but on STEROIDS!!!! This console is FAAAASSTTTT!!!!!!! like I mean it, when you turn it on feels like the console was never off like you never left the game!!!!!! Just feels like an alienware gaming laptop like a powerhouse when it comes about speed and loading times, plus is backwards compatible all the way back to the original XBOX!!!!!!!! No doubt the perfect buy!!! Closest thing to PC performance. (Good luck trying to get one though, sorry if you didn't, DON'T SUPPORT SCALPERS)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Such an upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the difference between the One and the Series X is stunning. Everything is so pretty and smooth. Only issue i have is it still has issues picking up the wifi signal like my One did. Love it otherwise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X box

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console good quality video easy to connect snd play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox no issues yet. I do recommend getting a cooling fan and keeping it out of a small area. mine runs at about 111° F when playing games. i think since it is a larger console it makes more heat.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this newer console and has better graphics, I just hate I had to purchase it with the 2 year membership in order to get her this Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Next Gen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to get this within the first month of release and it's honestly an amazing console. I upgraded from an Xbox One S and being able to move all the games I owned over is truly magical. While there aren't that many next Gen games available you see the quality difference. I'm currently playing Dead By Daylight the optimized version and it's a huge difference! As more games come out this will be a great next generation console. And it's so quiet even with my 2 external hard drives connected to it. 100% recommend and Best Buy Curbside Pickup made getting it so much better since I don't live in the safest neighborhood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy and it met all my needs I got a lot of fun out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my purchase for quite sometime and i must say best buy offers the best in gaming and no issue with the game or purchase would recommend best buy to everyone for all your electronics and gaming needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply, the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are fantastic. The quick loading of the games is faster than I though it would be. All in all, it is worth the price. I did have to buy additional memory when I transferred the games over from the Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m So Glad I Was Able To Purchase This Xbox X Way Better Than One I Purchased 4 Years Ago.

    I would recommend this to a friend