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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 36,771 reviews
  • Rated 5 out of 5 stars

    Xbox wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it it evens the playing field really speeds up the game

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Blackbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system ever. No qualms about it and wish I was able to buy it sooner than I did

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    it's xbox.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox is great but finicky with lg c2 tvs. also have ps5 and it never has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a pretty good system so far. I use it in about the same way as I did with my xbox one x. I haven't gotten to play any true next gen games yet but I have run games like syndicate and red dead 2 and I can say the load times are much quicker. The system is pretty quiet with the exception of discs in which you hear the player running. I was a bit alarmed when installing a disc because it made a loud grinding noise. This may be because I have it in the vertical position. Also, the system seems to run cool. I do like the vents and fan at the top. Other than these, I think it's a great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER THAN PS (And yes, I can say that)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a PS girl pretty much all of my life. I was finally talked into getting the XBOX and boy it didn't disappoint!!! The graphics are 1,000x better than the PS (yes, I said it). I mean OMG...not only are the graphics AMAZING, and the load time is also a heck of a lot faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Best console in a while. Easy purchase. Easy pick up. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Citizen pay financed xbox series x best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up was ready a day late , but that just built up the anticipation. Excellent way to pick up Xbox at local Best Buy . Thanks to citizen pay on Microsoft website , I was able to get the series x box for 0 dollars down 0 percent apr . Payments over a 24 month period and the bundle come with games pass for 3 years . All you have to pay is 37 dollars a month . I swear it’s a blessing from Microsoft . CHECK IT OUT AND GET YOUR OWN XBOX 0 DOLLARS DOWN . Check Microsoft website .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO AMAZING I LOVE XBOX BEEN PLAYING SINCE ITS EXISTED, THIS IS BY FAR THE BEST ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system for our family of 6. We currently have 3 of this model that we all use daily. This was an upgrade from our ancient Xbox One S that served us well, but could not handle running games like Diablo 4 or Baldur’s Gate 3. Switching to this system was like night and day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. The only negative is the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one C

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox it is amazing and has great games and 4K capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal console. You can't build a PC for under the price of this console with performance that will match it. Microsoft has taken extra effort to think of what gamers truly want and it shows. With more display options than a PS5 and, when paired with Gamepass Ultimate, more free games available, Sony will be hard pressed to match it. This isn't bias either, I own a PS5 as well. Both consoles at the moment have a severe lack of consoles exclusives so there's no real rush to own it right this minute but give it 6 months after release and you'll see quite a few more options I'd imagine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      Thank you for the kind words, and for taking some time from your day to share your feedback with us! We agree, for what Xbox Series X Console provides, it is the best deal out there. Whether it be the optimized performance metrics, or the Xbox Game Pass Ultimate combination, we're thrilled you are finding new ways to love your new console. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    If you have a 2021 OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the PS5 as well and all I can say is you need both! Paired up with a Sony and LG OLED and you have the best couch-gamimg experience.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox X All Access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Xbox series X All Access is a great way to secure the console for the holidays. It also might be the future in our having new consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just needs new games!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really well-engineered system both hardware-wise and software-wise. There's quite a lot of value here, even if you don't have a 4K TV to take full advantage of all the features. It's essentially a well-made PC for your TV, one that lets you play so, so many games from past generations. However, it's a bit of a shame that there really aren't that many new games at all for the system, which currently prevents this from being a must-buy. Definitely a bit of an odd situation, for sure, but it's still an excellent product and the future is bright. Just don't sweat it if you can't acquire it right now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you taking a few minutes to share your feedback with us, and are happy to hear you are otherwise enjoying your new Xbox Series X Console! While waiting for updated titles to release, we suggest pairing your new console with Xbox Game Pass Ultimate. In doing so, you'll instantly gain access to hundreds of newly-available and fan-favorite titles, from across all genres. Find more info on the perks and inclusions here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console & functions as a portable heater too

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I couldn't get a PS5 and I have the PS4Pro, I thought I'd try this instead. I did not regret it. Eesy to setup and personalized. I signed up for the GamePass right away and downloaded 10 games. Grapgics are great and the quick resume feature works on multiple games at once allowing me to switch from game to game. During the cold weather, this console acts at my little heater saving me money on the electric heating bill as I play games. Lol, who would thought it as that. Get this and the GamePass and you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can tell you guys that it's a pretty freakn awesome, and solid console. Step one was downloading the xbox app on my phone so I could set it up remotely (which was something new). 10 to 15 minutes later I was all set up and updated and the console just ran without an issue. All settings from my xbox one just crossed over and I was even able to plug my existing USB external hard drive I used with my xbox one and play all games instantly with no extra download or setup. Running games off of an external conventional hard drive wont be as fast as the SSD but if you dont care about saving 20 seconds then it's all good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    X box x fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the oldest version, more speed and storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my purchase. It's great--------------------+-----------6+-+--7+----10×10 =100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new Xbox!!! He said the graphics and speed are way better than the Xbox One he has.

    I would recommend this to a friend