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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 36,771 reviews
  • Rated 5 out of 5 stars

    Best Decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i bought in a while although im kinda upset they changed a few things like the hdmi input port so i couldn't hook my laptop up to it for the one guide and you need an expansion card for extra storage instead of an external hard drive you'd have to transfer them back and forth between system and hard drive other than that 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uprgraded from one x and you can tell a noticeable difference. Runs real smooth. Now I just need a tv to match the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system to have in the house. We are an Xbox family in our household.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    my best buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best console of this generation the best graphics does not make noise and the game pass is the best there is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console of the Next-Gen bunch, so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you look at the specs on the next gen consoles, it's pretty easy to see that the Xbox Series X is the most powerful console on the planet right now. Thankfully was able to purchase at retail from Best Buy and if you still don't have one, I wouldn't worry as there aren't any "exclusive" Series X titles at the moment. Now if you're a Cyberpunk gamer this console is the one to have, as I haven't experienced very may failures playing CP2077 - some glitches, but nothing game breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly powerful console, instantly noticed the download speed difference from the series x and Xbox one. The series x is amazing graphically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing graphics and load times

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say this Xbox does wonders for gaming, the 4K is sooooo much better than prior Xbox’s and the load time is just insane if you get a chance buy one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josh,

      The near-instant load times of your new Xbox Series X Console truly blow the past generations out of the water. The experience is like no other! We're thrilled you are enjoying the optimized performance and enhanced graphic capabilities your new system hosts. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for what you get in the bundle especially if you already use game pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Significant Improvement - for serious gamers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a major improvement for anyone into serious gaming. If you are upgrading from the original Xbox One, you will notice some serious differences. However, if you are upgrading from the Xbox One X and are only a casual gamer (someone who only plays every now and then) you probably won't notice anything huge. Still does 4k movies and games, but now it is much smoother and faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a regular gamer that got lucky.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience right out of the box. 4K 120hz works great on the handful of titles I've used. I would highly recommend if you can manage to get one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're excited to be a valued addition to your home setup, and to hear that your new Xbox Series X Console has been providing you with an elevated gaming experience! We're proud of the optimized package we've put together in your new setup, and couldn't be happier you're enjoying your time with it. Thank you for taking a few minutes from your day to share your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next Gen gaming is the way to go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is awesome! When everyone says next-gen gaming with 4K graphics, along with actual Ray tracing being shown through the reflections in the glass (buildings), and something as simple as a water puddle, you will be able to see how much this generation of gaming has changed since the original Xbox. Even if you cannot get your hands on the Series X, the Series S is just as awesome. Microsoft even offers Game Pass, and you will be able to play 100+ great games. Between the PS5, XSX, and XSS, you won't go wrong with whichever console you pick. They are all very top of the line gaming consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear that you are enjoying the Xbox Series X and its awesome features. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love this console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this console. I also own a PS5 and have been using this more at the moment because of Gamepass. 100+ titles, and lots of them got Series X visual upgrades/FPS boost. Love quick resume, it’s really a game changer to be able to swiftly change through multiple games without issue or having to swap discs out (Gamepass). Has 120 FPS mode+VRR support for the smoothest lag free performance. Best part is the newly acquired Bethesda studios which means more exclusives in the future and Dolby Vision which is come to games as well. Well worth it if you get lucky to get one nowadays.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us! We really appreciate the kind words, and are thrilled you are enjoying the next-generation gaming capabilities your new Xbox Series X Console hosts. From optimized computing power, to graphics enhancements, to the added Quick Resume functionality, we're proud of the package we've put together, and excited you have found it to be a beneficial addition to your setup. We're happy to have you on Team Xbox, and glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    love this xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are xbox gamers. had to have the new system. its great. load speeds are much faster than before. controllers feel good. only downside... you will have to buy new charge stations for the controllers if you use those... we just recently found that out but they have some cheap ones that work really well. also... the console itself is cool and new but not sure how many people will fit this in their tv stands. you will definitely have to lay it down even though its made to stand up. we have two... one lays down because of our set up and the other is able to stand. either way, the system works and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Xbox One and don't regret it at all. I like the quick resume feature that allows you to get back into a game quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on 4k t.v. plays both digital and disks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very smooth transaction. It was ready for pickup a day early and I’ve been enjoying it so much! It has noticeably faster load times thanks to the SSD, and everything looks and feels so much crisper and smoother than even on my Xbox One X that I had. If you’re able to, I would definitely recommend buying from Best Buy. You’re guaranteed that the product is brand new and unopened, and you keep the scalpers from making huge profits and buying up all of the new ones. I would recommend this to anyone who is into gaming, especially on Xbox, it really is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DON’T BUY FROM A SCALPER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fast loading times and all my games look great. Audio is also improved. New controller is great too. Definitely worth the upgrade from last gen. DO NOT BUY FROM A SCALPER. Just wait till it comes back stock. Not worth paying the premium In my opinion. I know it might be on the top of little Timmys Christmas list but trust me it will be better for everyone if you don't pay resale. And you might be scammed in the end . Best buy curbside was easy and less stressful than ordering online. You risk losing or damaging during shipping. Bought one for my coworker from Target and it came damaged and late.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system doesn’t have the first parties like PlayStation but performance and game pass is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything plays amazing! I didn’t think it was going to be such a large improvement graphically and performance wise, but it truly is. If you own a tv that supports 120fps I would buy the series x in a heartbeat. I’m beyond excited to see the future of true next gen games in a year or two. If you don’t have a top of the line tv. I would wait a year or so and upgrade your tv before upgrading to the series x so you can get the full benefit of wait this amazing system can can give, but either way upgrading to it now or later you simply won’t regret it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The world of next-generation gaming is an exciting one, and there's truly no better host for the experience than your new Xbox Series X Console. We're thrilled to be a part of your adventure, and are happy to hear you've been enjoying the performance of your new system. We're glad you're pleased with your purchase! Thank you for sharing your feedback. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Buy the Series X, a 4K TV, and Game Pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Upgraded from the Xbox One X. Highly recommend doing so. The bootup times are a fraction of the One X. No longer are the days of waiting five minutes for Red Dead Redemption 2 to start up. Quick resume is also a game changer. I moved out of my apartment in the last couple of months. Plugged this bad boy back in, booted it up, and it still picked up my most recent games from where I left off. Get a 4K TV if you dont already, especially one that supports HDR 10 and all the fancy stuff. Buy this console now. GAME PASS is also a must. literally so many games

    I would recommend this to a friend