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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 36,771 reviews
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Great Package deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new x series.was very easy to buy with Xbox all access.runs great.super fast load times.came with 2 yrs of Xbox ultimate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great experience!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really came through by staggering the original preorder release allowing me to get my hands on this amazing console..everything from pick up to set up was extremely easy..have been playing my series x so much! I could not be more happy with this purchase, it is truely an amazing product and it is lightning fast (quick resume is a complete game changer). What a complete leap from my experience on the original xbox one console that I have been playing on..Microsoft knocked it out of the park with this machine and I can't wait to see when this box is truely leveraged as this generation moves forward!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not necessary. Like having it anyway.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Not necessary since we still don't have any true next gen games. Exclusive to ps5/series x/s I mean. However, I do enjoy playing all games that are enhanced for it such as Forza, gears 5, cyberpunk 2077 after next gen update. I also am a huge lover of game pass in fact it's a must if you own the system and play online. Playing the revenge of shredder on game pass enticed me to buy the cowabunga collection. I've owned the system about 6 months I hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this xbox and it faster they all of the other xboxs. Better graphs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great, solid build, never have overheating issues. Payment plan was vital

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product had no problem mooresville NC good place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son as an upgrade from his older Xbox for Christmas. He has since had nothing but great things to say about it. Since he has been gaming for years on both computers and many different game consoles I trust his opinion. The value plus constant sales of this Xbox makes it a great gift for any occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase! Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this console from launch day, I’m happy to say it is worth the money and a step up from any other Xbox console. I’ve been with Xbox since I was a kid and I’m happy to say I love Xbox and everything about the series x. Way more customizable than the previous iterations, loading times, quick resume, refresh rate, resolution and back compat games optimized for the hardware make this more unique than any other console. It needs more exclusive games and it will get them with due time but I won’t knock it down due to games not being out since that has nothing to do with the hardware.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to have you as a loyal customer for all of these years! Thank you for taking a minute from your day to share your story with us. Whether it be the Quick Resume functionality, improved load times, or optimized computing power, we're glad you are excited to play your new Xbox Series X Console. If you are looking for game options outside of those that are backwards compatible with your new console, try pairing your device with Xbox Game Pass Ultimate, and instantly open up your catalog to hundreds of titles from across all genres: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars from the purchase, pickup and the product itself! I grabbed a great bargain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too shabby

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s pretty good and a lot smaller than older models, runs pretty well I’d recommend it for most games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second xbox x I've gotten for my grandkids. I ended up buying the second one for my grandson to take to college. They said graphics are better and it has better features. So based on their opinions I'd say it's worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Next Generation of Gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is an amazing upgrade from the Xbox One and Xbox One X. I was coming from the Xbox One X so I wasn’t expecting much of an upgrade but I was completely wrong. Games look and run beautifully on native 4K 60 FPS, with the ability to run 120 FPS and run 8K in a future update. Games look amazing running on 4K 60FPS like Skyrim, Assassins Creed Valhalla, and Halo MCC. Loading times are practically nonexistent. This console is an absolute MUST HAVE, especially with Xbox Game Pass! Definitely pick this console up to play future titles like Halo Infinite and Gears 6 that will look and play amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is awsome if you can find one. Best buy had one on day one and also when i purchased this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a xbox for my son and he and I can play like tons of games at 4k which is amazing without lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox rules , we have been xbox fans since Halo , now if they would get rid of 343 studios it would be even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. I love it. I got a s90d oled Samsung and they are the perfect partners!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox has done it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is killer in every way. Fast, great picture quality and smoothness regardless of game, game pass is a life changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless pickup transition

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. I was luckily able to find this unit right when it was introduced into the market. Thanks to the kind folks at Best Buy, a quick online purchase reserved item for pickup. Item was ready for pickup as I walked up to the pickup counter 30 minutes later. It was a seamless transition. Thanks for good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic console.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting to get this console. It has lived up to its potential so far. No issues. No lag. Having a disc drive for movies that I own is a benefit as well. The 1tb hard drive allows me to have the games I want to play ready at my fingertips. I highly recommend spending the money on this beast of a console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSX is the future

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console for the best price. Really can’t be beat. The graphics and FPS are next level. The loading times for games is astronomical. The real minding blowing feature is the “Quick Resume” feature which allows you to dashboard from a game, start up a new one and then go back to that previous game later and have you transported instantly back to where you were in a matter of seconds. You can even dashboard, turn the console off for a few days and then start up the game with the quick resume and you’re back in faster than if you had to reload the game every time you wanted to play it.

    I would recommend this to a friend