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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36772 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 36,772 reviews
  • Rated 5 out of 5 stars

    Love my Xbox!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox! I had the Xbox one before and when I upgraded, best decision I've made. I got a great deal from Best Buy and I haven't had any issues with my Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend the XBox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plain looking box is amazing. Lay it flat or standing up, your choice. The onscreen dashboard requires no relearning, it's the same as the XBox One interface. My games load faster and the in game menus are faster. If the game manufacturer made the game for 4K graphics it will display the high rez (assuming you have a 4K tv). It also has HDR. 4K and HDR are also for movies. The console is very, very quite. I cannot hear it running. If you have an XBox One or Series I recommend you also subscribe to XBox Game Pass. There are tons of games on the pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Addition to my gaming setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series x has been an excellent addition to my entertainment setup. I have been playing Age of Empires 2, Fallout New Vegas, Star Field, Quantum Break, Fallout 3, Forza Horizon 5, Crysis 2 and many more on game pass. I cannot believe i can play all these games from previous generations on this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rules!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you want in a gaming system plus the backwards compatibility for all your old games. Easy to set up too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    24 Monthly Payments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Deal around, couldn’t be happier with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playing old games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not compatible with all older xbox titles, compatibility is significant enough that I was compelled to purchase. I don’t play newer games as those will fill the hard drive in no time. But to play original Xbox, Xbox360 games, it is a good purchase. Plus the holiday sale price helped to make the purchase decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most powerful Xbox yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is an absolute BEAST. I love the fast loading times, quick resume and the Game Pass library keeps growing by the day. I was one of the luck ones who secured one before Christmas and have been enjoying my time with the console ever since. Do yourself a favor and upgrade to a 120hz 4K TV if you have the extra money. After playing games at 60-120fps, I am now a refresh rate snob and can't play anything under 60 (im looking you you 30pfs) because it's just painful! No regrets with my purchase - don't hesitate to buy one if you can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my sons 16th bithday and it was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system and company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was in good shape. Only had one minor issue at first where the disc tray wouldn’t open. I contacted your warranty department but at the time there wasn’t a replacement system available. They offered for me to send it in for repair but I had a real hankering to play some mech assault so I made the repair myself and all works great now. Thank you for your speedy responses and offers of help. Great system and great company and will definitely have my business moving forward!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super powerful with great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The optimized games look incredible on Series X. Gamepass gives me access to hundreds of games at launch. I love that I was able to just sign in and all my saves from the Xbox One X were instantly available. There was no "transferring" or "uploading" of saves involved. I just signed in and downloaded my games. Some would say that the UI feels too similar to last gen. However, I love that they've been iterating and testing their UI over the years. We get a mature, tested UI on day one. Microsoft have taken the PC or iPhone approach to upgrading this time and it really works.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eric,

      Thanks for sharing how great games look and play on your new Xbox Series X. It's great to hear how easy it was to set up and start gaming, and that you're a fan of Xbox Game Pass, too. We hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X 1TB gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X 1TB Console is an incredible gaming system. This is one of the best gaming systems that I have ever played on. I have not found a system that is compatible to this Xbox system. I am very glad that i purchased this system for my family. My family has enjoyed the Xbox system immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way xbox is supposed to work.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The framwrates, native 4k, and incredibly fast load times/quick resume are all amazing. Definitely worth the upgrade cost. I just started elden ring last night and i cant begin to describe how much more enjoyable it is to play big, beautiful, demanding games. The biggest con is being mindful of the crappy ssd size. Realistically, you will probably want to invest another 150 to 250 dollars to upgrade the ssd. But even at 750- the series x is a powerhouse as good as many mid to upper end pcs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is a winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Love Best Buy customer reps are always very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, very powerful console !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , this is an upgrade from xbox one s, you can see right away that the xbox series x is a very powerful console , much faster game loading , very nice graphics with my 4K TV , worked right away with my G920 racing wheel without any problem.it is very quiet too , you cannot hear the fan. My advice to everyone who wants to gets his hands on one , just be patient, keep checking on BestBuy website and get it with the original retail price, don't go to other websites where it is listed with almost double of its official price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox is as XBox does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an XBox. Does exactly what you need it to do. Upgraded to Series X due to failed One X. In store staff was wonderful. Item went on sale 2 days after I bought it, and BB refunded the difference, no questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is expected from Microsoft other then amazing products. Its amazing and works even better with a 120 refresh rate tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system and great deal with the 2 yeara of gamepass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its much better than the older xbox and loads much faster and has better visuals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY FOR THE WIN!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this back in December but due to shipmebt issues i never recieved it. But after deling with the shipper for a month and trying to get them to replace it, i just notified bestbuy and the next day this issue is now resolved! Waiting to go pick package up instead of delivery! Thanks BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes. Buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very helpful. Initially they were out of stock but asked kindly i return in the morning for they were receiving a shipment that night. I havent owned a console in a long time and turning on this x for the first time was nostalgic. I dont prefer one to the other but i'd def suggest everyone getting a series X! they are wonderful

    I would recommend this to a friend