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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 36,771 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, this is a big boy but runs really nice, be sure to keep in a well ventilated area because it can run hot with that top fan but no overheating so far, games have run great and I really enjoy quick resume makes switching games easy when my friends wanna hop on to our normal games, overall I'm very happy with my purchase, be warned however if you have a wireless headset there is a bug where it will turn your console on and your controller won't connect will probably be fixed with and update otherwise you just have to hard reset and resume as normal

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    SERIES X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GRAPHICS A+ RESPONSE TIME A+ DOWNLOAD SPEED A+ INTERNAL ADDITIONAL SERVICE A+ SOOOOO HAPPY WITH MICROSOFT.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best Xmas ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get a xbox x series for 2 years. Ten minutes at Best Buy. My grandson will have the best X-Mas ever. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console, as a standalone without a bundle, is an excellent choice for individuals who already own most of the games they play and don't really venture out too much into new ones. The bundles are great, but this was my personal favorite option. The 120 Hertz is a nice feature and the reliable frames are astounding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I enjoyed my Xbox one and was hesitant on upgrading due to not thinking it could be that much better and the expense as well. Well I’m impressed, graphics are amazing (also depends on the TV) and the new Hogwarts game is a lot of fun (one of the reasons to finally upgrade). Definitely think the faster boot up and loading times are reasons alone to get but the picture is an added bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A huge upgrade from a day one Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a day one Xbox One, the Series X is a major step up. It's fast, silent, and looks great on screen and in person. When I first saw the X I wasn't quite sure I liked the look of it, but it blends right in with my home theater. The quick resume feature is great and lets you jump back into games in no time at all. So far I've had zero issues and am very happy with my purchase. If you have a 4k HDR tv or projector you will love the Series X!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Level Up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X Box Series X is a beast. Has lots of memory, starts games quickly and runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this, as a first time Xbox owner, and I am very happy with my purchase. Supposedly a new xbox will be out in a few years, which is to be expected, but this one is great. It runs smoothly and has good storage capacity. You can also expand the storage if it isnt enough for what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Xbox series x! It's so much faster and the graphics and game play are amazing. Definitely happy with the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big black box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice machine it plays my older games clearer and faster.excelant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let The Console Wars Begin!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Was lucky enough to pick up my Xbox series X just after thanksgiving. And after not having a played for over 2 years. The series X felt both new and familiar simultaneously. I bought a few months of game pass and took advantage of some Black Friday deals but I love the quicker loading times and how quiet it is... And I love the backwards compatibility all the way back to the original XBox. The Xbox series x exclusive titles haven’t started to role out yet but the library for someone who hasn’t played many games in the last 2 years is awesome. Fully recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Gaming System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming system I have owned. The load times alone are worth the purchase. I used hate sitting there waiting for a game to load. Right now there aren't a lot of next gen games available,but they are coming, and once the do im sure they will look great. This system is built to improve the visuals of older games and it doesn't disappoint. I don't even have a fully compatible TV yet and can tell a difference. I plan to upgrade my TV next year. If your TV is older don't worry, there isn't an immediate need to upgrade just yet. I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The display, the design, everything. Very sleek and modern with awesome graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new Xbox is very effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a powerhouse for a gaming console, especially compared to the older Xbox consoles. While it might be large in size still, it’s fun to look at and the 1 TB option is definitely the way to go if you play more than 3 games religiously. There’s no way Bill Gates invented this Xbox! Huge credit to whoever did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work great. Good pricing. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of Annoying

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox works great, but I really hate having to set up accounts for every single game. It all just seems way more complicated than it should be. Why can't I just put in the disc and play a game? We occasionally have hiccups that require a restart, but generally, it's reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass and this console are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great 4k goodness with Quick resumeis the best cuz i can switch between games pretty quick and gamepass is the best i havent boyght a game yet just been going though all the games on there its crazy how many there is rhank you xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with the games pass bundle and its great. I love being able to just swap games and not have to buy anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice! I use it mainly for playing blu-ray or DVD but games are smooth too. I like the feature you can keep the game open on stand by mode and come back to it. My only complain would be I wish it was smaller but I guess bigger is better for performance….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gamer this is a console and in my opinion the better of the brands and consoles enough said lol

    I would recommend this to a friend