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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 36,771 reviews
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox what more is there to say. Easy to set up and lots to choose from. Sale people were very helpful and not pushy considering I'm a new gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that I have to buy a new TV for this but was well worth the 4k and everything else it comes with! Love this thing glad was able to snag one up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of graphics are unbelievable, very fast loading, huge library using the game pass , what else can I say, I confirm it’s the best video game console in the market !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x! Thank you!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the series x. I started with the original xbox, and I've had every xbox since. And everytime I get the new one... its 100% better... at first I didn't really see what was so special about it... but now I do lol... 4k 120hz gaming is amazing... load times over the xbox one is almost non comparable in some games.... if you wanted the same features in a pc, you would have to spend over 1000 bucks...easy... this is a simple powerful all in one unit for gaming and entertainment. that's if you can get one.....I Couldn't be happier!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We really appreciate you taking a few minutes from your day to share your story with us, and are thankful for the kind words! We're happy to have you as a loyal customer, and are thrilled to hear you have upgraded to the powerhouse of a next-generation setup that is your new Xbox Series X Console. We agree, the improved graphics capabilities truly must be seen to believe. Combined with optimized computing power and fast load times, Xbox Series X Console can simply do it all. We're glad you were able to get your hands on one.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good syatem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I purchased b4 tariffs took effect backwards compatibility saves money on titles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally purchased the Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time to finally pick up the new Xbox console because it was hard to find. Haven't had it very long but I am impressed. Looking forward to playing Starfield in September. Ive heard Game Pass is a great deal. When I have time I will subscribe. This is definitely a huge upgrade from the Xbox 360. If you like playing older titles from past Xbox consoles this is the console to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for the win . I was able to get a Xbox before Christmas. I was ultimate dad for Christmas. The 4 k is nice Game pass help with the purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic & Versatile Console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic & versatile console. And this is coming from someone who owns PS5 disc and prior PS systems. Fast, crisp picture, app selection is great, and remote is awesome & fits beautifully in hand. Use yearly Xbox Pass. Totally worth it, all the way around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous delivery

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous, the console was shipped carefully and there was no damage, excellent care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New XBox is Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Xbox Series X 1TB Console - Carbon Black is a great new system to play anything from COD to FIFA on and still have more to give.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has done a great work with the gamepass and the Xbox series x is a great experience from the unboxing of the console !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, always have been a PS guy, but now switched to the dark side!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for my teenage son. He was super pleased with the gift and I was happy with how easy it was to set up and transfer info from old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got an XBOX Series X!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying unsuccessfully to get a Series X since launch. When Best Buy had one of their drops, I was lucky enough to get it. This is an incredible machine. The quick resume feature is a game changer especially when playing multiple digital games and you can swap between all of them quickly and it picks up exactly where you leave off. The Series X is whisper quiet and doesn't take up a lot of room. I keep mine horizontal, but it can be stood upright. Best Microsoft console yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X is must have it you like XBOX games.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure what to expect since I already had an XBOX ONE X and all my games played good on it. But I was surprised by the graphics and option to start where you left off without waiting for game to load. The XBOX Series X was smaller than I expected and weight less than my XBOX One X. I can’t even hear the fan going, XBOX One X had a loud fan. Games that are XBOX Series X were 50Gb larger and took up all my internal hard drive space. Have not played any XBOX Series X only games yet there are only a few and not very good.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Just DO IT!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it! Makes the old seem new again. Load times even on an external drive are so much better. Can't complain at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would make an amazing gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have this Xbox for a bit before leaving a review so I could really see what it can do. I am surprised to say, I love it. It’s not better or worse than anything, it has its own characteristics which make it sweet. Great graphics, fast processing, high gaming quality overall. What I’d expect from an Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much can be said about Xbox series X that everyone doesn’t already know. My last series X was killed by an electric strike. Hopefully this one won’t suffer that fate.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series X!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been great so far, if you want a graphical showcase game, play Forza Horizon 5 on this bad boy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good if you can get one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son and I both one of these. Best Buy has the best system to actually let people buy them before the bots get them all to scalp. I am still using a 1080p 144hz monitor, but it definitely looks better than my Xbox one x. The higher refresh rate makes a noticeable difference on games like cod and fortnite. My only complaint is that Microsoft needs to do something to prevent scalpers and bots from buying all of these consoles up. Almost a year later and it is still almost impossible for the average person to buy one.

    I would recommend this to a friend