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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 36,771 reviews
  • Rated 5 out of 5 stars

    Buy what you like. But this console is worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had to be one hardest times I ever had getting a console. But Honestly one of the best consoles I've had in a while. I think Microsoft finally got focused again with this console. It was bigger than I thought it was when I finally got it in hand. The performance is top tier. I definitely believe the hype. Was a little skeptical after last generation xbox one came out. This console definitely gave me xbox 360 excited vibes. The transition through apps and games are smooth. The layout us nice as well. Can't wait to see whats coming in the upcoming months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want it I got it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift. Best Buy made it so easy for me to get an XBox when you couldn't find them at any other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is a solid buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun. I am very happy with my purchase. I like having the option to view a DVD with the console if I want but only download online games. Would be happier of course with 2 TB or more storage rather than 1 TB. Best Buy had a good price when I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best system ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Upgraded from the original Xbox one, and the performance increase is totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to the HYPE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the HYPE! It took me over a year to get my hands on one of the flagship consoles from Microsoft. I was not going to give into resellers, bunch of people taking advantage of others, BOOO!!! Patience is a virtue and it paid off handsomely. Graphics and fps are flawless. Load times are next to nothing and everything looks stunning on my LG OLED tv. If you’re an avid gamer who appreciates quality over quantity this is the console for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welp, I finally got one. It took forever to find one for sale. No surprise it was Best Buy. I had to sign up for their TotalTech support plan (which has paid dividends already). Product was ready for pickup as advertised. The Best Buy associate was friendly and fast and I was on my way. The Xbox Series X is fast and quiet. Setup was super easy. The first thing I did was install Halo Infinite. Super fast refresh rate, no artifacts, and super bright 4K picture. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The future of gaming. I know its not for everyone, but I personally love the aesthetic Microsoft chose for the new Series X console. It makes for a great statement piece on my glossy white entertainment stand. Beyond the aesthetics, this console is fast, powerful, and delivers everything that has been promised thus far. While I am excited for Halo, it has been a little bit of a bummer to wait, but Gamepass has an impressive library that has kept me more than happy in the meantime and its integration into the Series X is just so smooth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jay,

      We truly appreciate you taking a few minutes from your day to share your story with us. We couldn't be happier to hear you are enjoying the next-generation gaming experience your new Xbox Series X hosts, and that you've found it to be a beneficial addition to your gaming setup. Whether it be the optimized performance metrics, near-instant load times, added Quick Resume functionality, or simply the whole package, we couldn't be happier you have found it suits your needs. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best system EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing…fast loading, best 4k graphics. Went from xbox one And this system far exceed my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids. Slim look, quiet. Amazing xmas gift for whole family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console. Had it for a month now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is nearly flawless. The quality of the graphics and processing make it truly a "best buy" (see what I did there?). My concerns are minimal. The wireless controller has syncing issues once the rechargeable battery dies (had to purchase rechargeable batteries separately- lame), which require you to unplug the console from the outlet to fix. It screws up your position in the game. I also only use Game Pass, and 4 FPS games take up 2/3 of the 1TB space. Not sure if I'll buy additional hard drive, or just delete games. Hope this helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this console, gaming at 120 fps is opening up a new world of gaming. I also love the speed of this console generation. Quick resume is blazing fast. I only hate how there seems to be issues with hdr10 on most tvs. However with some extra steps you can work around it. I’m sure that it will get fixed in the future. I think it’s on the tv side not the Xbox side itself. I highly recommend this to anyone who enjoys gaming. With the power of this generation gaming is only going to get better and better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized computing power and enhanced graphic capabilities of your new Xbox Series X Console are truly impressive! Not to mention the added features and functionalities like Quick Resume. We're thrilled you've been enjoying the elevated sessions it hosts! We're excited to have earned your recommendation, and thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A good Value for the consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of Tech. While an Early adopter so still playing mostly older titles, the ease of use and incredible library provided from game pass make this (or even the Series S) A great value for the consumer. One note, while not as overall big as the ps5 don't let that fool you, the Series x is BIG! Laying on it's side in the horizontal position the console is actually HIGHER than the ps5 laying on it's side so make sure you have another space height wise to support the unit. **Will update review down the line once i get a few more miles into it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Xbox series x works perfectly. Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an older man. I knew the learning curve would be hard for me. My son always played playstation. The performance and games I play are beautiful. Thanks to Best Buy employees I had all my first questions answered. Between them and my son; I am progressing slowly but steady. Highly recommend this unit and the xbox games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not my favorite console; however, what it does, it does well! Xbox still has some good games, and this console has some good features. Quick resume definitely being the top of the list. I’ve really enjoyed my time playing the console. The 4 stars is simply because I personally enjoy some of the features on other consoles that I wish this one had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this console so far! The graphics look amazing, even the games that aren't yet optimized look better. The load time is crazy fast. The only issue we have right now is that it is much bigger than the previous console so we couldn't fit it inside our current tv stand as it needs to have air circulation around it. I also was impressed with best buy for having the extra security step during the purchase process- I think it is a great way to keep scalpers and bots away- I hope best buy will continue this practice for in demand items in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great upgrade from the last generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, quiet and run great. Game pass is aweomw for people thay like to try out lots of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Opinion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I have so much fun in this everyday, and I would play on my friends Xbox everytime I would go to his house, honestly the greatest console of all time GOAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphics, super fast speed, overall a powerhouse gaming platform! My one gripe would be that, even at 1TB, I imported a few games from my old XBOX ONE (secondary gripe - you can only import games over wifi, not by USB even though BOTH systems have USB ports) and it's already 1/2 full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product, I have the PS5 and now the x box both really compatible to each other. Great experience with a 4K tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have a budget for a PC, this one of the most powerful consoles out there!

    I would recommend this to a friend