Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 36,771 reviews
  • Rated 5 out of 5 stars

    Best Buy ever!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this for over a year and I finally got it for him for his birthday and he was so excited!! It was definitely a great upgrade for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From series s to series x

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using a series s till I got my hands on one of these it is a difference in clarity but not as much as you’d expect however storage is a different story there is not enough on the s, on the x you don’t have to delete and install games all the time, plus it’s way more future proof as far as the performance goes, If you have a series s and you can find a series x and you can afford it then by all means comp one you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    The best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Having the Xbox Game Pass along with the series x made this the best purchase ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBSX vs PS5 = winner ***XBSX***

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 100% Was one of the lucky ones to purchase both XBSX and PS5. After using both for several hours, if I had to only choose one to keep then it would be my Series X! Its more powerful, CRAZY fast at loading, literally switching from one game to another within 2 seconds and it just overall feels like a finer polished product! It also was much easier to purchase compared the stressful nightmare that ps5 was. Thank you Microsoft for always listening to us fans! ...sony listens too but I guess they just dont care...= GREED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CURRENT GEN GAMING AT ITS FINEST!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent predecessor to the XBOX 1 X. Amazing graphics and fast load times. The gaming experience on this console is on par with (if not better) than that of the PS5. Honestly, you can't go wrong with either console. However, if you're Team XBOX, the Series X does NOT disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox quality and with 4K it’s even better. Goes great when pair with a 75 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first dedicated Xbox. It's been fantastic.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first dedicated Xbox, and it's been fantastic. I've had it for 14 months. I bought it for Game Pass, but has been used for basically everything now. If something supports Quick Resume, I'll probably buy it for Xbox now. Or Atmos. Or if I have Microsoft Rewards available, and so on. Smart Delivery is effortless and handy. I also bought myself a Design Lab controller that I'm super fond of. All in all, it was a great time to jump into the platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed of this console rules

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this more than I do now. I built a PC instead but from what I’ve seen it’s an extremely fast console. My only disappointment is the way they advertised 120fps for the consoles. It refuses to allow 120fps unless you have a TRUE 120Hz refresh rate TV (or monitor). If you don’t know, those are reserved for high end TVs now. i.e. top models of the brands well over $1k. I kind of wish they would just allow you to turn on 120fps on the 60Hz TVs. I mean I can do that on many of my games regardless of refresh rate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you and your son are enjoying the Xbox Series X and how fast it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old xbox 1. I am now able to play and have more space for games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerhouse of a console. It may not have the exclusives that the PS5 has, but that’s going to change in 2024! Plus, this is backwards compatible for older XBox titles. Not only that, the processor ‘cleans’ up these older titles to make them look ‘remastered.’ Truly unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a PS user all my life, but couldn’t find one back in 2021 so I decided to get a series x and man, I have used it ever since. I love the sleek design and the controller is one of the most comfortable I have ever used. I love the quick resume feature and overall I love my series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive new console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the original Xbox One for a few years, so upgrading to this machine was much needed. I was using an external HDD and I just simply unplugged it from my previous Xbox and plugged it in here and everything transferred. I love how easy it is to upgrade from the last gen, and the quick resume is pretty impressive. Even if you unplug the console and move it, it still is able to quick resume games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the series S, was on the fence about the upgrade but definitely worth it. Especially when using my best buy card to make the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best consoles we have ever purchased, we still have 1 PS4 we use and probably will get a PS5, but 4 of us in the house use Series Xs and 2 of the TVs support all features along with 120 FPS gaming and it has made a significant difference in where we land on the leader boards. Game pass is just to much of a great value to not engross yourself into this universe. We play many older titles and they have boost and or enhancements and it just feels like such a new experience with the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest son loves it. He’s been asking for it for almost a year! It’s compatible with Alexa so you don’t have to waste batteries on your controller to turn it on you can just tell Alexa to turn on Xbox. It’s super convenient when he downloads a game and needs to leave it on when to download and we go out. I just use the app on my phone and turn it off while we’re out. Great device and great collaboration with Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Experience♥️

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Exactly as expected! Couldn’t believe I was invited to purchase it after being sold a knock off through Amazon. Not a long wait in the virtual lobby and all items were delivered exactly when the promised that would be. Experience was so good I just made another large purchase from them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I usually wait until any issues with initial console launch are remedied, but had to grab this while I could ( 3 hrs online, can't complain, considering..). So far put over 200 hrs into it and * knock on wood* , not a hitch. Wanted it right off the pallet without the worry if delivery damage so did a pick up at store, walked in and grabbed it no problem. Fast downloads, great graphics, and QUIET! *2 thumbs up* Have yet to run a disk since I've consolidated all my games to digital, but I'm sure it'll be just fine. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son LOVES i!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX games download is A LOT faster, What use to take 20 minutes now takes 30 seconds give or take. There are a few glitches with the upgrading software that causes interruption during game play. The 4K games are awesome, you do need a 4k tv-that has a 120 refresh rate. for these games for optimal experience. My 15 year old son loves it, best Christmas present ever!!! The reviews above are reviews from the user (my son) because I would have no idea because I am not a gamer just the buyer. He answered the rating below as well. I was worried about some of the negative reviews I read online with the first batch of consoles that were sold but so far so good he loves it except for the glitches mentioned above. Because these were in such high demand Best Buys online shopping was fair, I tried Walmart numerous times and had it in my cart in seconds and clicked to pay and it would then tell it was sold out or there was a problem with their system. Kudos to Best Buy to figure out a fair process for consumers to purchase items so the consoles were not being sold to the robocomputers to sell for double the $. The Best Buy pick was easy and they had it ready to go!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kari,

      Thank you for sharing your son's experience and your thoughts about the purchase experience through Best Buy. We're thrilled that your son loves his new Xbox Series X and is enjoying its speed and enhanced graphics capabilities. We hope he has a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect console

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox series X. Would recommend picking up halo infinite along with the console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Much quieter than my old Xbox and next gen!!

    I would recommend this to a friend