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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 36,771 reviews
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I my son and i enjoy going to best buy when we have down time to go to the store we enjoy the great deals and the great customer appreciation and friendly environment. We really enjoy our new xbox series x console. Thank you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kissimmee bestbuy & xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product salespeople are great. Love shopping there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Her

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looovvvee my XSX. I got this May 2021. I used a twitter bot account that I put on notifications bc the bot only posted about new gen console restocks. If you’re still having a hard time getting a XSX I highly suggest that. I also got this via Xbox All Access! Didn’t have to pay upfront & got two years of Game Pass Ultimate with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x > ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new series x ! Deff recommend playing with a 120hertz refresh rate to get the best experience. 4K movie disks are always dope!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster than I thought possible between generations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of an upgrade for hardware, this is one of the best gaming purchases I have ever made. I initially was skeptical that this would be a massive improvement to the experience, but I'm so happy I was wrong. I have stable 4k framerates around 120fps, and when I bump it down to 1440p, its stable 120 and a little above that all the time. The loading times for games are insanely fast, it's almost as though the machine is processing everything 10 times the speed of previous consoles. It's such a joy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have it. When it came out, we tried for months to get it. Finally got it on best buy and could not be more happy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      We're happy to hear your persistence paid off! There's no better host for your next-generation gaming experience than your new Xbox Series X Console. We're thrilled you were able to finally get your hands on one for yourself! And, glad you are pleased with your purchase. Thank you for sharing your experience with us! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox. THE superior console. I don’t make the rules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great upgrade from my Xbox one. I love it!! Super fast, lots of storage, great design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and it was a birthday gift so thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the All-Access Bundle. It is basically the Console with a 24-Month Subscription to Gamepass Ultimate. You also have to apply for a Credit Loan to Citizens One. I guess they went through this route to discourage scalpers/bots. I was sceptical with this method in the beginning but I took a chance on it. I am so happy that I did it. The packaging is pretty premium and the unboxing is so well presented. I got a Gamepass so it is a Great Buy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, 4k 120 fp and the black color sweet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed playing this system as I upgraded from the Xbox one X to be able to play next gen games mainly CFB 25 I got a good discount for console as I got it during the Black Friday in July Sale.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Plays great and me and my boyfriend got them at the same time so we play together all the time

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox one x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest and easiest way to get an xbox one x, struggled for a year to find one, glad i took this deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly small bunch of awesome hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Xbox other than a little experience with the son's 360 so don't have a lot to compare to. It's very small considering what I know to be a lot of hardware inside. Runs cool and very quiet compared to my gaming PC which is pretty well sound insulated. It seems pretty fast compared to watching my son navigate and load games on his PS4 which I would expect having an NVMe drive. I highly suggest the Xbox Gamepass as there are a lot of games available along with EA Play and possibly adding UBiSoft in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    The Best is Finnally here .Xbox ruels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X is awesome waited for so long to be able to finnally have it. really enjoying it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. 10/10 game console. I’ll keep this short. The amount of time that the Series X has saved me just from the super quick load times is enough for me to justify the money I’ve spent. The quick resume feature is amazing. I power the Xbox off, and then when I boot it back up and select the game I was playing, it takes 5 seconds and then I’m back in the game like I never left. Many other awesome things to note. Just buy it already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games play great. I love Gamepass. Much better then the Sony alternative. The ui is nice and streamlined. Movies look great as well. Both digital and physical ones. One of the things Sony did much better on was storage. Easy to upgrade. Unlike the Xbox Series X ones they force you to use and are overpriced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever, worth the buy, would recommend this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package arrived on time. Graphics are stellar compared to its previous model. You are now able to play older titles and they have much upgraged graphics. One thing i didnt realize was how heavy xbox would be. No complaints from me though. I recommend buying best buy protection just incase. You never know

    I would recommend this to a friend