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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 36,771 reviews
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the next gen. I had the OG 500 gb xbox one and needed an upgrade. Saw this available online on a Tuesday and luckily was able to snag one (picked up that Saturday). It works well with my old Sony 4k tv but I recently sold my tv and looking to purchase one with next gen hardware/software to get maximum output for this system. So far, so good. Quick, precise and I love how it doesn't make much sounds. I also love the instant on/quick resume feature. It boots up literally so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notable Improvement Over the One X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending eight years between the Xbox One and One X I can say this has been a worthy upgrade. I love the quick resume feature and load times are really fast in general compared to the One X. Xbox Series X games look incredible on my 4K TV and it’s really smooth. To get all this for $500 is a great deal compared to what it would cost to build a PC capable of similar performance. It took me 6 months of trying to be able to finally get the console but it was worth the wait.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brendan,

      Thank you for your patience! It's great to hear that you got a new Xbox Series X, and that you're enjoying its powerful performance and new features. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and easy to setup. I just wish they would start doing built in batteries on the controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game console ever i wouldn't give my consel up for nothing great graphic and download is a lot faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it is super easy-to-use and set up i have never had a new game system sobi was worried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An awesome machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im am a loyal Xbox user for years and really didn’t want to upgrade from Xbox One but when it finally went out I decided what the heck. Glad I did. The One X is a great system. The graphics are amazing on the television and the speed at which it loads is a night and day difference. I love the system and glad i purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended For All

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful consol. I bought for my brother in law and works faster than his old one. He has access to more games and faster networks now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Next Generation of Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To those of you who bought an Xbox Series X and it broke, I feel for you all. Luckily, I didn't have that issue. This console definitely brings the 8K experience to life. It is much faster, reliable and the Gears Tactics is a excellent game to start out with for your first purchase. I absolutely love how everything downloads in record times. They should of started out with these consoles before all the slower models. Unfortunately, it's 2020. Highly recommend and hope they have more available for everyone soon!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for recommending Xbox Series X! We're thrilled that you're enjoying its overall speed and power, too. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Nothing more to say other than our family loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same xbox experience i remember.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the esthetic side it fits into most rooms and looks great. Gaming experience is pretty much what you expect from a console. The main reason I got one is to play older game titles that are better optimized for console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console perfect for a gift for someone who enjoys gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment the Xboxes made what it's for had no type of issues whatsoever it runs pretty much all day every day for all my TV uses such as video games streaming listening to music YouTube overall just excellent piece of equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console, great media system - no regrets!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Fast, sleek, powerful. I have been nothing but impressed with it so far - it really feels like a tech step up from the prior generation Xbox. We use it for games and media all the time, it's the center of our media system at our house and likely will remain that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up selling my PlayStation 5 to get one of these, and I AM NOT disappointed! The machine is an absolute beast. It actually runs better than my gaming laptop! Wonderful price! Wonderful purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waster your money on X-box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with X-box at all. I bought it to play thought the Halo series. Within the first 28 day, the first x-box I had completely died after it frozen on the game, and would not restart. I took it back and got a replacement. Now the second one worked great… but it would always hav trough connecting to any internet I used. Let me make this clear. I have owned my PlayStation do five years and not one single issue. The quality of the system is way better then any x-box

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I do love this Xbox so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this Xbox so far, It is definitely an upgrade from my previous Xbox, I enjoy the fact that it has an SSD now so load times are extremely fast compared to an HDD, I have noticed complaints about it getting super hot but that isn't the case for mine at least, I have had days where I have played it for more than 4 hours and it hasn't felt like it's overheating at all, also as it is a next-gen console it does do better in terms of fps and graphics. Now it does have some flaws such as connectivity issues, I have had times where my controller or headset will disconnect and will refuse to connect unless I unplug the system entirely and plug it back in. Also, there have been times when I have been playing COD: Cold War it has completely turned off, I did read that Cold War was ending up bricking some series X consoles so I have stayed away from Cold War until the issue is properly handled and fixed. Other than that I have not had any other issues, I will say the good outweighs the bad with this console so far. I have not used the controller because I use a different one but it doesn't feel too much different than the previous controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of gaming value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool powerful console with some great exclusive titles. Never gave me any problems. Great price to performance ratio when comparing it to gaming PCs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on the fence of upgrading to the next gen system, but I’m glad I did. Smoother running, A LOT quieter than my Xbox one, doesn’t heat my room up like an oven, and graphics are amazing. The gameplay is fast and smooth compared to the Xbox one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm so glad I got this gaming console!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having waited quite a while to get this console, I must say that I'm absolutely satisfied with my purchase. Now, I just have to get my hands on a few of my CoD games to complete my game collection. Bottom line: This console is AWESOME!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox Series X! The packaging was sleek and very appealing, and the console itself runs like a dream. So far I’ve had zero issues playing any game I’ve downloaded to the console. The only thing I would change is that I wish I had bought it sooner!

    I would recommend this to a friend