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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 36,771 reviews
  • Rated 5 out of 5 stars

    This is the best game console one can buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the present, this is truly the best game console one can purchase and it is also the best DVD player. Granted, it can't compete against an elaborate keyboard PC game console, but it costs only a small fraction what a PC game computer would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard To Find/GamePass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted an Xbox Series X for Gamepass, because Gamepass is a great deal that Xbox offers. The disc feature is also nice so I can buy games on sale that are not on Gamepass and watch movies. This thing is pretty big, so I have it standing next to my TV because my TV stand did not have a big enough space to hold it. I love it though. They are currently still difficult to find due to the chip shortage, I got pretty lucky getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Xbox console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great console. I honestly recommend this to anyone who doesn't want to buy a pc or they already have an Xbox and want to upgrade to a better one. It's been a year since I bought this and I haven't run into any major issues at all. Although I recommend cleaning your console because your performance can gradually become worse if your internals are dusty. That's all definitely a great console to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard getting the new Xbox for Christmas but I did it with the help of third party notifications. Best Buy overall was awesome! They were clear with their directions to obtain the Xbox, and delivery to the store was 3 days earlier than stated. Best part was pick up...I pulled into a Pick Up spot at the local store, texted I was there (prompted by an email) and within 3 minutes they put it in my back seat!!! Super easy and much appreciated when so much goes wrong at other places these days!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this system so much reminds me of the 360 but better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hunter55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent graphics and color compact

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love the frame rate ! And runs smoothly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has the fastest load times I’ve ever seen! I can be on one planet in Destiny 2 and hop to another completely loaded in within 20 seconds flat. The whole gaming experience feels much smoother and more immersive when your load screens barely even exist now. Xbox’s quick resume feature is also quite wonderful. I can join a friend’s game and come back to the one I was just playing without having to boot up the whole game from the start screen. This is an absolutely game changing console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your experience with us on the Xbox Series X. We are so happy to hear you are enjoying it and all of its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Buy is the BEST !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift. Has not been opened as of yet but i can say when i purchased this gaming system i paid $449.00 Black Friday deal. A week ago i go in looking for a laptop and noticed the system was a lot cheaper. They refunded my $107.00 (price match) before i got to my car

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful console for a new gen console doesn’t overheat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazingly fast, it plays xbox series x games amazingly with its graphics and load times honestly i am amazed at how fast it loads. I used to be able to go do other things quick while playing assassins creed or like a dragon while it loaded but with the new xbox i honesty don't have anytime to do anything with the loading time being fast(which is a good thing). Graphics look amazing if you own a 4k tv. The reason I gave it a 4 star is because graphics still kinda look like xbox one only a little bit better and you can tell just not from the jump of xbox 360 to xbox one standards. Also the home UI is exactly the same as the xbox one, I get it people are familiar with the interface but also give me something a little new, something fresh thats says "hey im new look at me". Also i was kinda bummed out that they got rid of the one guide i loved the fact that i can switch between tv and my games in the console, it was the greatest thing about the xbox one. Still love my series X and how great it looks and performs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lack 1st games, but best in hardware

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. We can have this console war debate about games as we all know Xbox is lacking in 1st party games, but this is the most powerful console and ahead of PS5 in hardware and software support, such as display resolutions, etc. GamePass is cool, but they are just missing the great 1st party games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    X box X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to see my son’s face when we were able to get this! It is better than we thought it would be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! The holes on the top are a bit big so I got some net to cover them a bit more so it wouldn’t get as dusty inside. Runs really fast and definitely recommend connecting it to your WiFi router. My storage did get full very quickly :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox all the way , now have 3 of them in the family

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than previous versions and loads games much quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service great people awesome service friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its amazing!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics on the console. But the main thing i love is the fact i can play my childhood games from the original xbox & the xbox 360 on the Xbox series X just by either downloading it or simply inserting the disc. Backwards compatibility is the main reason I bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this xbox for my Christmas gift. It is replacing my xbox one S. The performance is a night and day difference. I'm in awe of how quickly my games load now and how much the graphics have improved with the newer console. So happy with it! The only negative is the controller seems a little less well-made, but I'll probably get a customized one anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X rules. It's fast and has lots of games on Game Pass that a guy like me loves to play.

    I would recommend this to a friend