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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 36,771 reviews
  • Rated 5 out of 5 stars

    Bought this to replace my Xbox 1

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly runs amazing and I love having access to all the extra games that come with game pass and the ability to put my old 360 games in to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have this console and I bought one for my girlfriend as a Valentine's Day present so she could have own system (and get off mine! lol!) so she can enjoy playing games like Palworld and Brotato at her own leisure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great evolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silent fan design; can be used horizontally and vertically. A very iterative design; just like the Xbox One X before and the S before that. Two nice things: - You do not have to make this Xbox your "home Xbox" anymore (so you can have a couple in the house) - Backward compatibility is very nice Accepts external SSDs (limited selection and size available for now) to install games to (at the time of this writing the PS5 does not). Speaking of the PS5, it is much smaller than the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Xbox one and just bought a series x just because. Cant go wrong great processing power and a bunch of games . I won when i caught this on sale around the holidays . If you are teetering weather or jot you should purchase i say go for it! !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Fun Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! Patience paid off, and I was able to purchase this for my husband for his birthday. He was so excited to get it. It does require quite a bit of software updates, which for most people who have good to great internet isnt a problem. We, though, have horrible internet service at our house (we basically live off of a hotspot), so it took For.Ev.Ver to download. Once it's up and running, though, it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a console with buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft finally listened to customers on what they want in a console. Performance, graphics, and quality finally make it to the new Xbox Series X and at a decent price for what it’s built with. Pair it with an OLED LG 65C1PUB tv, or equivalent type tv, and it will blow your mind what the graphics will do on this console. Don’t buy if you are going to play it on a cheap tv. The graphics will only be as good as your tv allows…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the sale price, my son was finally able to get his ultimate Christmas gift! The fact that Best Buy will price match (I bought it in Nov, the price was lowered and I was refunded the difference up on request) made a huge difference! It was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming purchase yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Best console in gaming. Runs smooth, 4k gaming is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Son Is Very Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with his new Xbox X hes been asking for it for awhile and I finally was able to do it for him and he said its a huge improvement from his Xbox One S.. Best Buy also had it ready in no time with my 1 hour store pick up.. Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All ways running

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second series x , needed one for other room. My current one is on 24/7 with family streaming and playing games. Had it like for 2 plus years , with no issues. Console is fast , only downside is memory, you will need an ssd card .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get One If You Can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Love being able to play basically any game from all of Xbox's history with high fps and in 4K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the xbox series x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Get to play old games and new ones. Physical edition is great for more options to buy games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console screams! Older games look better! Everything loads faster and newer games like Valhalla are amazing visually. Quick resume is a great feature. Add on Gamepass and you have a great catalog to start with. Even though I am a Playstation owner as well, it has done nothing but collect dust on my shelf as Microsoft has really pushed a customer-first strategy where Sony seems to be stuck in trying to squeeze their customers for extra money at every opportunity.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so glad you are enjoying the Xbox Series X and all of its awesome features. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Xbox ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! It’s fast and sleek. So quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best new console I've used in a decade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - this is a great gaming device. Works great in my home with multiple people who like to play remotely - on their Macs and on iPhones! Storage is limited if you have many games - but otherwise, the Christmas sale on this at BB was a steal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Jump in Graphics, step back in other areas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big, it's fast, it's quiet. I've had a Series X since launch. I recently bought another as a gift. I love how quiet the Series X is. Games are faster too, obviously. Did I mention that it's big? The biggest downside of the quietness is the form factor. Such an awkward shape that won't fit easily in most home theater set ups, especially if you have a rack or cabinet of any kind. I've placed it sideways, but it takes up so much wasted space that way. I get that it's designed to be placed upright on top of a table or entertainment center, but c'mon. I don't need more clutter on my table. Another miss is the lack of optical or SPDIF output, so you're stuck with HDMI for audio. The easiest solution was to buy a cheap HDMI audio splitter from Amazon. But then there's no compatibility with HDMI 2.1. Will have to get a much more expensive splitter later. All in all, Love the more powerful graphics upgrade. Not a fan of the hardware form factor and recycled UI from older XBox generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family time game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this X box and it is a great!!! Family time together is so important and we challenge each other !! Great product from Best Buy and we also purchased the warranty with protect if something goes wrong they will fix it. We are grateful for Best Buy’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife so she could enjoy more games from Game Pass. It's been a great gaming addition to our home, and as a long time Xbox fan happy to have it. She's mainly been enjoying old titles she used to have in her 360 days, and it's been awesome seeing most of them perform better thanks to the FPS boost feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zippy Fast Xbox...If You Can Find One!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much out for this console that won't also run on an Xbox One but what it does do is lightning quick load times! Can't stand the wait to get on your ship in Sea of Thieves? Just a few seconds now! Awesome upgrade, even from Xbox One X. I don't even leave mine in suspend mode because a full boot up is only a few seconds as well! It even keeps games suspended when fully shut down. It also doesn't look like an art project gone wrong, which is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing frame rate!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and the recipient was thrilled. The packaging was sleek and the console was well protected. The console itself has a large memory capacity and the frame rate exceeded expectations. Buying online and picking up in store was hassle free and while expensive, it seems well worth the price since the next gen will not be out for a while.

    I would recommend this to a friend