Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 36,771 reviews
  • Rated 5 out of 5 stars

    Best Xbox

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my husband loved it for his birthday. Thank you again for your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine! I’ve been playing video games since the 80s and won’t be slowing down anytime soon. Love the fact that Xbox has backwards compatibility, as I can play the majority of my 20 year old original Xbox games (upscaled in 2K), my 15 year old Xbox 360 games and all Xbox One games. I use it several times a week. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game system, much more faster then the one an & more enhanced. I play it daily since i bought it. Mainly bought it for the new forza motorsport but i tried waiting awhile to hopefully get another special forza edition xbox but they never had one come out for the series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Shoe box of next gen fun!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next gen console with 4k HDR gaming. Paired with xbox game pass you are set for entertainment for years to come.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, Thanks for sharing your review. We're glad that you are enjoying your Xbox Series X paired with Game Pass. Have a great one, Nelson Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I recommend this purchase

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X offers an exceptional gaming experience with its powerful hardware, quick load times, and impressive graphics. Its extensive game library and backward compatibility ensure a wide range of gaming options, making it a fantastic choice for both casual and hardcore gamers alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently changed from PS to Xbox and I don't regret my decision Gamepass is a really good service and it helps to save a lot of money + the console works perfect. It's sad that people don't give Xbox the chance but it is what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gabe xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great console my son loves playing his new Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best next generation console on the market. Thanks to Best Buy u was able to get my hands on one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for gamers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game console would definitely recommend you have a 4K tv to truly get all out of the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned every iteration of these Xbox consoles, from the original all the way to the One X. So it was a no brainer for me to pick one up once it became available, and it just so happened to be in store when I went to pick up Skyward Sword that day, what amazing luck. The UI is clean, games run amazing on it, and teamed up with game pass, you have a great library games to enjoy! Don’t buy from a scalper, just be patient & you will get one at retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my present for my husband. It is a great game console, stylish and very durable. Microsoft is a great company with many perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically a Sony fan but I love Microsoft’s integration with windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful but quiet

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to finally have a modern console that can push both 4k 60fps Gaming and some 120fps gaming. The design of the Xbox allows it to utilize a large fan for cooling which means that it can move more air with less fan speed keeping it quiet and cook at the same time. A big step up from what we used to see in console design. Microsoft's efforts to make gaming as accessible as ever with GamePass also makes this one amazing console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Performing Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance with this unit. It did replace another that stopped connecting with the TV through HDMI cable. I’ve heard this sometimes happens and may be related to soder issues in the unit. Frustrating that one cannot get live help from Microsoft, but Best Buy was extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAKES PS5 LOOK WEAK!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bad boy on launch day and wanted to wait to give it some time before giving my thoughts. So far I’ve had 0 issues and tons of hours put into it. THIS THING IS INCREDIBLE PLEASE DO YOURSELF A FAVOR AND BUY IT! Super fast, amazing graphics, awesome games (thanks gamepass.) This machine makes PS5 look like the weaker younger brother who’s trying too hard to look cool. This is worth every penny if your a hardcore gamer. Boys this is it... everything we’ve ever wanted. Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, a very noticeable improvement.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. You may want to add an additional 4 GB SSD Drive to the mix like we did since the downloads for games are extremely large and can take up the space in a few months. Surprising quiet. Download speeds are out of this world fast compared to Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Xbox Series X Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats to say, good system, wish Microsoft would work on a recharageable battery int he controller like the other brand, having to buy aftermarket recharageables is an extra expense that I don't like, The graphics if your TV can handle them are amazing and the play is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. it's in good condition as well and I enjoy playing with my kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go and get it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best game out with plenty of potions on what’s available to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than a budget pc that can only do 1080p!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get midrange gaming pc but those go over 700 bucks! Got this on sale for 400 bucks AND $50 gift card! Upgrading from a Xbox one S that has bogged down over the years with slow loading times and low fps, hoping to upgrade my TV to 120hz in the next year or 2

    I would recommend this to a friend