Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 36,771 reviews
  • Rated 5 out of 5 stars

    Xbox one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pickup I got. Got this back 2-3 years ago and still runs 100%

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A nice step up.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m yeah, it’s awesome. Build quality is far superior than the Xbox one. Graphics are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great upgrade from my previous system, being able to play games with all of the features included. Plus the fast start up time and picking up where you left off in a game super quick as well. Overall I have no complaints about this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a great console upgrade over the last generation! Whisper quiet, super fast Wi-Fi downloads over Wi-Fi 6 instantly boot up 5 games with zero load time. One of the biggest things I don’t really see people mention is how the Series X console resolution always hits true 4k x2160 where the ps5 usually sits under it @ x1900. Add in smart delivery where it works on any Xbox console and you have a very very nice package @ only 499.99!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The resolution capabilities of your new Xbox Series X Console are truly impressive! We're excited to hear you've been enjoying the elevated gameplay and experience hosted by your new setup, and have found it to be the perfect addition to your home setup. We're happy you love it! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    fun to my son

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves .... excellent purchase. i should have bought it sooner. i recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, looks good on display

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids saved up for this and love it. It’s a sleek little design that sits on my media console and doesn’t look tacky like the video game consoles of MY childhood, so it works for all of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X keeping it fun

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a blast with my xbox which i have not had in many years. And takes me back to all the fun i use to have with the ability to play classics and plenty of fun new titles that have been released lateley. No heating or loud sound issues. Runs smoothly and everything looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy Cow, MS NAILED IT and I hate EVERYTHING!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got super lucky with this preorder. Staff in store was super awesome and console is amazing. Do not fall for suspect YouTube videos of this console pooping the bed or beating small children while smoking cigarettes - this console runs well, looks good and makes games that should have played well on the XBox One X run amazing, play like they have been done properly- Assassin’s Creed: Ezio Collection, I’m looking at YOU! A crowd pleaser. I hate everything except Bass and love this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun. I love the console very fast download speed great graphics I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X for the Win!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re interested in getting one, just get it! The x is faster than the Xbox one, the games look better, and it has a bunch of storage! The only downside is it’s a bit bulky, but still 5 stars cause it’s a tremendous upgrade from my previous Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this item for a little over a month and it works perfectly. Definitely an upgrade from my X Box One. It was a hard decision choosing between the X Box Series X and the PS5 but ultimately Microsoft has taken greater steps at securing better games than the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service at any store I have visited in awhile. Great products and an abundance of stocked product. Also, love the XBox. Very fast with enhanced play and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is meeting my expectations. Games optimized for x series have our standing graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a standard Xbox One and am so happy that I was able to. The graphics are amazing and it runs so quietly! I love how I can use my extra controllers from my old Xbox One with the new Xbox One X and it came with a free month to try Xbox Game Pass. Overall very happy. I'm a die hard Playstation fan but with them so hard to come by I opted for an Xbox One X instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is very nice. I bought it for my wife and I don't see her as often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect console for my needs, I can play all my old favorites and the new 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X - good improvements over Xbox One X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Xbox Series X now for about 2 weeks, and I think the biggest issue I have had is configuring the CEC settings to control the right equipment. It's configured a bit differently between Xbox One X and Xbox Series X. If this is the only issue I run into, then that's AWESOME! Setting things up was easy, but I didn't follow any game/app migration, so I just re-installed everything I wanted. That was fine by me. The games and apps look and feel great. They look and feel like I would expect in a next gen console, great! Lastly, I think one of the best things that have changed between my Xbox One X and the Xbox Series X is that the new console reacts more quickly when making selections in, games, apps, Microsoft Store...I think one of my biggest complaints about the Xbox One X was that the navigation was really slow and awkward a lot of times...but that seems to have changed with the Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great buy with all access

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All access was the best way to capture one of these! It is the powerhouse its claimed to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console and great Value from BB

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, zero issues. Staff had me in and put and didn't bog down my time with addons.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better Than Expected!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this not knowing what to expect but my expectations were exceeded.

    I would recommend this to a friend