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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 36,771 reviews
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, big upgrade from xbox one. Quick resume is a very underrated feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    next gen console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has built what feels like an exciting PC upgrade experience in a console form. The Xbox Series X comes the closest I’ve ever witnessed to re-creating the superior PC experience of playing games, thanks to SSD storage, a far more powerful CPU, 120Hz support, and impressive backward compatibility features that improve existing games. This is all inside a $499 box that’s quieter and far easier to use and maintain than the $3,000 gaming PC I built a few weeks ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like i have the hybrid where i can go from cloud to disc if needed

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :) good console very fire good job xbox good job best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I was able to preorder this when preorders first opened. I decided to go with the series X due to the ability to play games from the past three generation of Xbox box consoles thank due in part of the backwards compatibility of the Xbox Series X. Being able to play some of my favorite original Xbox , Xbox 360 and Xbox one games on the series X made my choice very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited way to long.. but they set me up with everything I asked for. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is a great console.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xboxs newest console stands on its own despite having not as many hard hitter exclusives like Sonys PS5. FPS Boost has revived multiple game franchises for me and made gaming on it worth the money. The newest features such as 120 refresh rates and the crazy fast SSD make this thing such a prime time machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was friendly and super helpful will continue to do business at this location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased to find it in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously i count myself fortunate to have purchased it a couple weeks after its release. I was just checking one Sunday morning and sure enough, they had some stock. I even had time to update my payment and shipping info after I got it into my cart, although I had to reload the page a number of times. The whole process took me about 10 minutes. So, I guess, when you see they have stock, don't be afraid to keep at it with page reloads if you run into slow or lagging pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Got this for my son and he loves it. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox sysytem so far. Sucks theyre slowly transitioning into virtual copies instead of physical, but i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBOX Ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Séries X is amazing! The graphics and pure power is unbelievable! The game Assassin’s Creed Valhalla and even old games like Battlefield 1 looks stunning. It is small enough to fit in any location or spot. The downsides are the OS, layout of the home page/screen is the exact same. There is nothing new or special about it and the controllers are barely different and do not perform anything new like the PS5 controllers do. Overall I would give it a 9/10.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X, we appreciate the feedback. We are glad you're enjoying the graphics and compact size. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming systems out there and game pass is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazeballs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright. This thing is amazeballs! I can't wait til more titles get released, because the lack of launch titles is the only negative right now. But the games that have been optomized for it, they are gorgeous! Speed is awesome, titles boot up super quickly, joy pretty much flows to my eyeballs from the moment the little x lights up :-) I have played the ps5 as well, and honestly - they are both great. I like the xbox controllers more, and can't wait for halo infinite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By far the best Xbox yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only having this system for a few days, the improvements are dramatic over last gen systems. Quick resume, 4K, 60 -120 fps options in games, game pass, back catalog of games makes me feel like a kid in a candy store. No kinect of any kind. No power brick either. No noise other than disc loading, but not intrusive. Does get a bit hot, but nothing concerning. Very fast and responsive going from game to game and within the UI. You will never want to go back to previous systems.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Power your dreams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast console, nice updated controller. Fired right up and enjoy the familiar Xbox interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect!!! I have not had any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the Xbox one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this for about a year now and haven’t had any issues. If you’re on the ropes still for upgrading your Xbox one to a series X or even the S, I’d say it’s worth it, once I switched to the new model all of my games have run smoother and it makes for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Xbox for my son, he already has S series. He is very happy with performance of new Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, received mine after 18 months, great console and playing on my cellphone!

    I would recommend this to a friend