Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 36,771 reviews
  • Rated 5 out of 5 stars

    Get this and Game Pass and you're all set.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Xbox. Having this and game pass have been absolute joy. It quiet, fast, and works just as intended. I would definitely recommend this over the series S model. I wish the hard drive size was bigger, I think that's my only problem with this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Forza Motorsport and it's been awesome. My son has one and also a PS5 with Gran Turismo and he prefers the Xbox/Forza combo. I added the Elite controller which is considerably better than the included controller (which ain't bad).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XOne

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time buying the mini fridge(Xbox One) to play games on. Bought another for the other room so we can play without split screening. Microsoft is always great in my eyes. Will keep buying Xbox Consoles in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1TB X

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fast and so far, plenty of memory for games. Hasn't showed any problems with speed at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it! His old Xbox died and he just so happy I got this for him and trust he is enjoying himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless game transfer and amazing graphics

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently made the upgrade from the first edition of the Xbox one to the series. The game transfer process was super easy, and the graphics are amazing! I don’t have to wait 5 minutes for my games to load. I’m honestly just mad i didn’t upgrade sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from one x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a one X to a series X and the game loading time went down. Games also look great in native 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have my series X, I wish I could have had one sooner! Coming from a first-gen xbox one, this was definitely a jump up in quality. Download speeds are so much faster, everything loads within moments, and even the most basic games or apps run smoothly. No regrets, I love my Xbox Series X!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Gift!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect Christmas gift for my son !!!!! Xbox has one of the best selections when it comes to entertainment. If you are thinking about getting it, go ahead without a doubt it is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to smile

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely happy with the purchase of my Xbox to give my daughter for Christmas. Not only was she happy to receive it but i was happy that Best Buy actually price matched the competition’s price cause i didn’t want to buy it in another store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX & Best Buy--Winning!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to find a better gaming console platform than you get with XBOX. The gaming horsepower is amazing and buying it at Best Buy with its selection and sale make a good thing GREAT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Roller Coaster

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this Xbox was a roller coaster ride! I opened an email early Sunday, Nov. 22, to discover that I would be able to purchase this in-demand item. I was ecstatic as it was to be a Christmas gift for my grandson. I was told that the curbside pickup date would be the following Saturday, Nov. 28. On that Saturday, I checked hourly to determine when I could pick up the item. At 5:30ish pm, I received an email saying that it would not be available on that date and that if the item did not arrive by Dec. 4 or 5, BestBuy would cancel the order. I was crushed as I had not pursued other purchasing options during that week. The following morning, I received another email saying that the item was now available. Joy returned! I was able to pick up the item later that morning. The wait time at the curb was minimal. The item itself was easy to hook up and already has provided my grandson with many hours of pleasure, given that he has few other options during this pandemic for interacting with his peers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best console I've ever owned. it gives me the ability to play hundreds of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X for the win.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox One S for years. It started slowing down so then I was like ok, time for an upgrade. After playing on the Series X, my gaming experience drastically changed for the better. Graphic are elite and smoother game play. 10/10 highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider me impressed, Microsoft!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually use my PS5, but when this came in stock, I couldn’t help but get it. And WOW. It’s actually…really great? I think the new system looks amazing cosmetically. The set up was easy and I love the way things are organized. So far, the game pass is ABSOLUTELY worth it. The graphics are wild (double check what TV you have so you can utilize the best graphics you can)!!! Definitely worth to have.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Best Buy for yor money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY NEW FAVORITE MACHINE. It is simply something you will love. Load times are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Xbox since they started to use fans in them I really couldn't wait to start up starfield when I got to play it for the first time on August 31 I would rather throw my money at a game developer like todd Howard because it just helps him develop better games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have this finally been wanting to get this since it was first announced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and works great ! Quality of picture and games is the best! It’s very sleek and fits about anywhere you want. The new controller we love it has texture for better grip ! A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out to be great, good memory, good server, it has no problems due to heating due to excessive use thanks to its particular shape

    I would recommend this to a friend