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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 36,771 reviews
  • Rated 5 out of 5 stars

    Feed the beast some games and this console slays P

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine. Sets up in a flash. The App is key for easy set up. Feels so smooth. HDR is incredible for upscaling games. Nice to have 800gb and purchasable expandable memory now. Obvious drawback are games. We need more. BUT the upscaling with game pass and HDR allows you to rediscover old games which is awesome. Playing the Xbox Series X with the Elite 2 controller and Arctis SteelSeries 9X is a transcendent experience. Truly the Ferrari of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome game console.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and my son are in heaven with this game console. Fast clear and awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is great as expected. I own both consoles through the past few generations and play pc. Gamepass is the way to go for the best bang for the buck. The best buy sevice was great as well. Once I ordered it came in 3 days later and I picked up from the nearest store with no issues. I took the option of going in the store to pick up and it was busy, so I'm not sure why they dont start selling consoles in store again. Great product, service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is the way to go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just STUNNING!!! The power and graphics is unreal. Being able to use the game pass to play games online. Just awesome. I wanted a 4k gaming console and its able to provide that for me. I would have preferred building a PC but with covid and getting the graphics card etc. It was much easier waiting for the Xbox to restock and purchase. Love the amount of storage. I probably downloaded 20 games with no issue. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kid is very happy with the new Xbox. The storage and clarity of the picture is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great entertainment machine from Microsoft

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as I got an alert that it was in stock and available. I have not had an Xbox since the original one in the 1990's and have been gaming on Playstation since then. This gaming machine seems to be an alternative to the PS5, however if you are a Playstation fan…I do not recommend crossing over to Xbox. I find the entire ecosystem and the gaming experience (graphics included) to be subpar and dare I say boring compared to the PS5 and Sony Playstation ecosystem and experience. Looking forward to the next Microsoft gaming iteration to properly challenge Sony and the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally! Long Time Coming…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve waited 2 years to find this at Best Buy. It’s everything my grandson wanted. It works great and very easy to set up. I purchased the XBox Ultimate Game Pass with this and he’s having a great time. I’m not a techie so I can go into a lot of detail about that aspect but it’s a great console. I went with this one over the digital one because he had a lot of games on discs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X are finally plentiful enough to find in stock. I’ve been waiting a long time. Graphics are amazing. Chose Series X over S because I thought storage would be an issue. I was right. Had I bought the Series S I would have been buying all available expansions. Would have cost me more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Op

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great console and great colors control is nice to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox release in decades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is incredible! As a lifelong gamer, this is definitely on top of this list of consoles that I have ever used! Much faster loading times than the Xbox One, and I love the quick resume feature. This console EARNED my five stars!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Series X about a year ago on a Christmas sale for about $350. It's a great console that has it's merits over other consoles but it's way to expensive nowadays. I'd definitely recommend a PS5/Pro at this price point or a more affordable Switch 2 at this point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Gamers Here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys we surprised on Christmas morning that they received the new Xbox Series X as a gift and not an IOU for future once they finally hit the stores. Have not heard any bickering from them since. I am a happy mommy for that. All their previous games work and the transfer from old system seemed to be easy. They are impressed by the quality of the images on the screen. Seems to be worth the hassle of beating the robots and stalking websites to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Flashy but still Happy with Console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did skip a generation, going from Xbox 360 to Xbox Series X. I also got a PS5 to compare. I would have to say I did enjoy the setup more on the Xbox Series X and seemed much easier to plug and play. I love the fact that I can go back to games I bought for Xbox 360 and cant wait to play old favorites. Console doesn't have that next-gen feel but backwards compatibility has got my attention. If Sony would have done the same I don't think I would need an Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system! it’s exactly what is expected from it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Gaming Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got the Xbox series X at Best Buy during their product drop sale. And what a drop I score one for an incredible price of $339.99 it’s couldn’t get any better that this . Along side a great next generation gaming console from Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system that has fast load times and is capable of playing previous games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is so easy to use. It’s intuitive. It runs quickly and smoothly. Love kt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this XBox for Christmas for our son to share with his father. They both play on it all the time. It’s probably on more than it’s off and is still working great as if it’s brand new. It’s only been 7 months, but they’re both loving that they can play all of our old 360 games too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controllers left joy stick(L3) stopped working. So I couldn’t sprint in games I played. I find it disappointing coming from PlayStation then to Xbox because when I had my ps3 never had a problem , and same with my ps4 and those controllers went through a lot when I was younger. When I bought my Xbox I rarely played , I got it to play every once in a while and the fact that the controller gave me issues that quickly is disappointing. Other than that the console itself is pretty cool. It’s a shame the controllers aren’t up to par.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to upgrade to series x for awhile. Goat a goog deal on this console and have beem pleased with the performance it given. Added a 144hz tv and the graphics are great. Now i have over 200 games ready to play come on wi ter storm...

    I would recommend this to a friend