Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 36,771 reviews
  • Rated 5 out of 5 stars

    Best Buy for the win

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house got struck by lighting, lost several electronics including my sons Xbox. A year and half ago when they were hard to come by Best Buy came through. I had no idea they were still short in supply and Best Buy again was the only place that had it available quickly. As for the Xbox I assume it’s great considering the amount of time he plays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from Xbox one !!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had an Xbox 360, then Xbox one, this is a great upgrade. Older games (360) and Xbox one games run much better, probably because of a faster frame rate, and of course Series X games are totally impressive !! Thoroughly recommended - also, you should get Game pass !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t opened it yet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Did Curbside pickup for a Christmas gift for mu teenage son. He spends more on PlayStation and his PC we still haven’t opened this. Cool box it came it, looked like a special design, not just a regular Xbox logo. Haven’t tried it, but best buy service was great. So was purchasing this online during Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a machine. I got one myself and purchased 2 more for my oldest 2 boys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't going to buy this generation console. Was planning on switching to PC gaming but needed to upgrade Video Card. Was not having much luck without paying outrageous prices. This came up so I said ok. Great purchase. Console is fast and quiet and games look fantastic. I like the unassuming look of it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new great console.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible console! I've always been more of a PlayStation guy, until Xbox Series X came out. While the PlayStation 5 is amazing, the Xbox Series X far surpasses it in just about every way. Graphics, load times, overall performance and storage space are all better on the Series X console. Also, with features like Quick Resume and game suspension (for faster download and installation speeds), it's definitely the console to beat!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're excited to have you on Team Xbox! And, thrilled you are enjoying your time with your new Xbox Series X Console. There's a lot to love about your new system, and we're excited to be a valued addition to your next-generation gaming setup. It truly is the best console out there! Thank you for taking a few minutes to share your thoughts with us. We appreciate and value your input, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are impeccable. Truly amazing how far games have come these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Happy Birthday and Christmas Present.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Microsoft Xbox for my son, who has been wanting one since it came out. OK, I said -- this is your Birthday and Christmas present. It was a deal for him. Now, all he does is express how all the detail in the graphics and the enemy coming out of so many places. He LOVES this Microsoft - Xbox. Now, we tell every to go to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eye candy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is a fast loading, heart pounding, eye tantalizingly, dream machine. Keeps you in the game an wanting more.From its beautiful 4K streaming, to its smooth screen play an sound during games,movies,an streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series x purchased from bestbuy was awesome. I plugged this into my tv and downloaded a few games to test it out and so far i have not encountered any issues. I initially purchased the xbox console to help Master Chief in his quests in Halo Infinite. I can't complain. Is this worth it moving from an xbox one? Yeah this feels much faster to load and overall more responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox x

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy® Elite Plus Member Made my purchase online and I received my console in less than a week. Super excited about its arrival. This unit was easy to set up in I purchased the Logitech steering wheel bundle that included a steering wheel plus a separate foot pedal. After using it for 2 days I love it and plan to purchase the gaming chair as soon as it becomes available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and the 1t storage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Xbox. It’s about a year old and still runs like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great opportunity to get it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device is in great demand and hard to find, as a member of Total Prottec I had the opportunity to buy it, it was worth buying this since it has many options to play, digital, disc or with the Game pass option, personally I think it's worth it worth the membership with xbox because there is a wide variety of games, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely next generation!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is well worth it. They say there’s no new games but every title feels next generation!! I’m a fan of PlayStation also for their exclusive games but you can’t beat the game pass along with the Xbox live which I think is superior to PlayStation. Overall happy with the next generation. I don’t pick and choose which console is better as both has their pros and cons, that is why I will own both consoles as soon as there’s a restock on the ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    1Tb drive Xbox series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great everything you would expect used on my Xbox series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox is better than a Genesis

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time I bought a console was in 1989 when I was 18. That console was a Sega Genesis. The Xbox is definitely leaps and bounds better than a Genesis. That much I can say. Why am Xbox over a PlayStation? Microsoft Flight Simulator 2020 will be available for the Xbox next year and the Xbox is more affordable than building a PC that’s capable of running it well. Until then, I’ll myself in quarantine with other games in game pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Ever!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best quality xbox I had in years definitely recommend buying one for a family member or a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft hits it out of the Park again!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, This is the best gaming console ever built. I have owned every XBOX console and this is the best one without a doubt. I really wish they would of put a larger hard drive in the device. If you are able to get one, I would highly recommend it. The XBOX is also a great media center which offers pretty much all apps for tv. I love that it has Youtube TV along with NFL Redzone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great and I love the new look. My son has been enjoying playing his video games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen is here!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I hoped for from this next gen console. Nice unassuming design. It still fits in my entertainment center when place horizontally. The load times for games are terrific. I can't wait for upcoming big title releases but for now just having the faster load times make it worthwhile to me. I also like that I can use my existing external hard drive for most of the Xbox One games. I will save the new SSD drive for the new games that require it.

    I would recommend this to a friend