Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 36,771 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this gift. Says it has the best graphics and the speed is out of this world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, storage kinda sucks for backwards comparable games, load time is about as fast as the Xbox one on older games which sucks considering the hardware but zips through loading on X/S optimized games... all in all awesome system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly, I have been on the Xbox train my entire life, but I am very impressed with this system. I have had it for almost a month with no issues. Having a nicer 4k TV will definitely help you get everything out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot to like about this console. I think my favourite feature about this new xbox is the quick resume function. Jumping in-and-out of games instantly as a gamer is one of the most satisfying feelings. Not to mention if you have the settings on the console set to instant on, It legitimately takes about 3 seconds from the moment you hit the power button to when you're able to select your game. Phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console runs smooth and dont have to worry about a lack in graphics or speed to load my games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great console!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did a great job with this piece of hardware! the XSX runs really well, is super quiet, and has a great controller. plus some great features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one purchase

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an absolutely great experience. Very quick and easy to get what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my One S. Love it. 4K!! Let me bring over my digital library as well!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to setup and operate. Just as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft nails it - again!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft nailed it! This console is FAST! From the time when you power it up to when you're on the dashboard and able to load a game is 4-5 seconds. Games load fast - a very noticeable improvement from the previous generation and switching between them is quick. The console is quiet and definitely feels more refined than the previous console. Very impressed and I'm loving this console.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the $

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for Christmas for my husband it’s quick and compact too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super surprised how gaming on the series X would improve the whole experience. The speed of processing everything is awesome and some games have a much improved quality and look when played on this console, compared to the Xbox One S. Highly recommend grabbing this console if you can find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got a Series X with Best Buy as I refuse to support scalpers. I love the new controller d-pad. The new hard drive loads my games up so fast also which is great. I also like that Microsoft lets you use older accessories so I didn’t have to buy a new remote or controller as I already had these from last gen. Get one when you can and you won’t regret it. Just don’t buy them from scalpers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Xbox yet

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so lucky to get this when it first came out. Love my Xbox, I like that it looks like a fridge because we make jokes about it, and honestly it’s way more convenient like this. I have much more space on my table for other things since the Xbox is vertical now and has a smaller footprint. A year later and it still works perfectly, it’s awesome! I love the disc tray

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe a tad too early for next gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox since the Xbox 360. Overall the system is solid. The quick resume feature is good. The controller is comfortable. The phone app is good. The games when fully optimized to take advantage of the system looks and plays really good on a 4K tv. Gamepass is decent. For the negatives, there are not many titles that Take full advantage of the series x. I find myself playing the old games that I didn’t play because I didn’t have a Xbox one. I do get crashes sometimes. I hate the confusing name convention on the games. You could pick up the wrong game and it won’t take advantage of the Xbox series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this is the first new Xbox I have purchased since the 360. Everything else has been used. Great system it’s amazing how far they have come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it fast, it works just as i expected it too with 0 problems for the past month since i bought it. Did have to buy extra storage card though just due to the amount of space you need for most games nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console and definitely worth the money if you have a 4k 120 hertz tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic video game console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox!!! Great graphics, amazing speed, beautiful and simple gameplay. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the graphics ,speed and ATMOS sound!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the total tech from Best Buy and the ability for the price match as the price went down!! Excellent service to accompany a great console! Love that I can place it sideways or vertical to fit in my cabinent!

    I would recommend this to a friend