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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 36,771 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Playstation gamer; had every Playstation from 1-5. Got this Xbox for new Bethesda games, and I have to say, Xbox has really won me over. They've made me a fan. Excellent system, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Xmas gift for my son last year. He loves it! Says it’s better than all the other Xbox series he has.bad thing can’t pull him away from it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how much faster it is. now on to bigger things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product works perfect and the people who helped me were also very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over great product!! I already own a PS5, and have be a PlayStation biased person but all through HS i had an Xbox 360 S i had so many games and im impressed by its backwards compatibility. Best Purchase so far!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the wait! Challenging to acquire but pick up was extremely smooth and efficient. Package was delivered to store intact and undamaged. Unit itself is extremely quiet and has very efficient cooling. It’s performance continues to impress us. Being able to add in protection policy after initial purchase due to button pushing timing was a greatly appreciated feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console but consider this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, but expensive downloadable games! Expect to spend 59,99 on Gold to just play online. No games will be on sale if you get the online pass like Playstation, you’ll need to get game pass to get the discount on games and it’ll cost you 14,99 per month or 180 per year without the 59,99 (yes, it’s ridiculous) so expect to spend good money online.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Too old, but great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to get a hands on with this and it has been glorious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hardware, takes a while to get set up well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it if you can. It's good hardware and when developers finally start dropping games optimized for the platform it's going to be amazing. One gripe. Setting up some of the streaming apps is very confusing. Xbox asked what things I wanted to install during setup, great, however at some places in the UI clicking on what looked like the Netflix app just prompted me to install it. That bit was a bit painful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is everything I was hoping for. For arriving faster than expected and all the way to the game play. This xbox is so much faster on the boot up to much smoother game play. The graphics are phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandkids Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it's great its an Xbox. My boys and my grandchildren all play online together so I thought I could get one and maybe get on line with them so we could spend some time together although we are apart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandchildren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually, other than the fact that I kept waking up all night to try the "website button for X box availability" on the indicated day, I was very pleasantly surprised at the efficiency and ease of the transaction; I had been advised to have a Best Buy account prior to logging on to purchase my X box, so that also was very helpful I received frequent and clear email and text communication from BB as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Works so much faster. Really love the new ypgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Much Better! Buy it Now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why we waited so long to upgrade our Xbox. This is so much better than the Xbox One! Absolutely Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. My kids are non stop playing it. Same as me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Gen Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll be impressed with the speed from the get-go. The initial setup was super fast and it even allows you to copy settings from the cloud that it backed up from your previous console. The system runs cool and quiet! It is a huge improvement from last generation. Super happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup. Very fast on startup process. Load times definitely improved. No problems at all with this console. Xbox one hub transitioned over to the xbox series x hub before the series x came out, making the transition over to this system the same only with faster response time. The console is very quiet. Definitely buy an elite 2 controller as the quality is much better than the original controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ronnie,

      We're happy to hear you had a quick and easy setup and things are running smoothly. We hope you continue to enjoy the speed of your Xbox Series X. Thanks for sharing your experience!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy! Everytime! Great customer service. Very knowledgable staff. I never feel like they try and sell me items or add ons I don't need or want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, easy to navigate and fun. Love the Xbox pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Loading is fast, easy to use. Obviously many games available. XBOX does have a unique subscription service as well. Had to search what is what but im also fairly new to Xbox Would buy again for sure.

    I would recommend this to a friend