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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 36,771 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything my husband wanted. He loves playing his games and we use the Xbox for all our streaming. My tv remote picked it up and we use one remote to control our tv, sound and all our streaming apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHATS IN THE BOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky enough to get one of these a week or so ago. So far it is pretty good. Really quiet and fits in entertainment center well. I have been playing the one x for a few years and this is definitely better. While not a huge leap from xbox one x in terms of graphics you can definitely tell a difference with higher framerates and lighting. Load times are fast and gamepass is pretty awesome too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is goated as usual price was better than competition at the time-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't owned a console since Xbox 360 and I was very pleased. 4K 4K 4K

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Justin,

      If there was ever a time to revisit owning a console, now is the time! We're excited to hear you are pleased with the computing power and overall optimized capabilities of your new Xbox Series X Console, and have been enjoying the hosted experience so far. Thank you for sharing your story! We appreciate it, and are happy to be a part of your next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great graphics!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun! The Xbox Series X has such amazing graphics compared to my old Series S. Both are great machines, but the Series X has such superior graphics that even my wife noticed a huge improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the PS5 had to get the Xbox to match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a console collector I had to get the series x after getting the PS5 both consoles have their positives and negatives. Obviously the PlayStation 5 has the exclusives and a better line up at launch but the series x is powerful, fast, game pass is the best value in gaming and I’d love to see some kind of quick resume function come to the PS5 as it’s a great feature on the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power, Speed, Fluidity, and Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transition from my Xbox one to the Series X was much easier than ever before. This system offers great games and tons of value through Game Pass. The frame rate and load time upgrades alone make this system a must have. There is so much potential to unlock on this system, I am excited to see what games will be able to do in the future with the powerful hardware that is in the Xbox Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge fan of the Xbox consoles so it’s safe to say that I’m so happy with this product! It runs so smoothly and I like that it stands because it takes up less room on the table I have it on! I truly recommend anyone who loves Xbox to buy this console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool console extravaganza!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, great value for gaming! Looks great in 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! We absolutely love this unit and Best Buy was the perfect place to purchase! Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can dig it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the old xbox for a long time. I think its still the same ole system but it is fast. Wish the dashboard was more advance but it's quiet and looks great on my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XBox is exactly what my son wanted. He is so pleased with it. I am especially pleased with the customer service I received while in the store. Everyone was so friendly and helpful. I will return to Best Buy for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is worth the jump

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet. 4K really makes a difference. Loads times are faster. Plus, I didn't realize the different animations and things that were missing when I played the older Xbox One versions of games. For example, Madden 23 plays a lot different on Series X VS Xbox One. Make the upgrade if you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a series x for both my sons, they were super easy to set up and if you spend the 17 bucks a month on the play pass theres a ton of games that you can download, much clearer and faster than my xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great runs quite my son loves it Xbox for the win

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are noticeably better than the series s..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still not a PS5.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for a great price. Still not better than a PS5.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great! Gaming is great. I do wish it was smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game console. Prefer the disk over the digital

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy to have found one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy that I was able to order the Xbox X 1 console online through Best Buy. I like that item works very well and runs super quietly. I can't even tell that I have it on. I do wish that the remote control could be charge by connecting it to an outlet or the console instead of using batteries. Other than that, I really enjoy using the Xbox 1. I highly recommend buying this product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Veronica,

      Thank you for taking the time to share your thoughts and for recommending the Xbox Series X. We are so happy that you are enjoying how quiet it is and all of its other awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft