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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 36,771 reviews
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Once hooked up to a 4K 120 refresh rate tv you will see the difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is my favorite of all the xboxes. It works the best. Most games are still online multiplayer playable between this one and older modles. And it runs better. Its just better.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    FAST

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed speaks for itself. The tb ssd makes games, especially older ones, run extremely fast. It is my go-to method of playing games now. Setup is also easy, you can do it with your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young people were very helpful to me and then when I went to the cashier the cashier picked out a nice one for me that had no wrinkles in the box or no marks because it was going as a present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé wanted this console and it went on sale so I got it for Him for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this XBOX X. Best purchase i jave ever made. As always Bestbuy, makes the process of purchase easy going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Husband happy he has a new console. Bought it through a representative and glad he was able to help us do the price match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Xbox, Great Staff!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great! The staff were amazing helping me get the right Xbox (was on the fence about the S and X) but they gave me the right one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriend has no complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend really seems to like the Xbox he said it's easy to navigate and find things your looking for. The controller is good quality and well as the system itself. He says by far the best Xbox and the design isn't to bad either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect hand controller issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console was fantastic as expected however was a bit more buggy than my Xbox one when playing Fortnite. The sound seems to drop depending on who I am playing with and I need to restart the console. Otherwise it’s a great purchase. Especially now that Microsoft is going to allow Multiplayer games without the need to purchase gold access for multiplayer games. I gave it four stars because the controller that came with the Xbox series X had a faulty headphone plug that I have to wiggle constantly to keep the sound working. I think this is poor quality control. Given how difficult it is to get one of these I am not going to return it but I wish there was a way to get the hand controller fixed by itself? I am otherwise very happy with my purchase and would definitely buy another one if I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best of all the places to buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Love Best Buy so much. Great service. The best. They are making America great again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, you won't regret it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, great graphics and speed. I love mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a xbox one x before upgrading to the series x. Definitely worth it. A bunch of old games have 60 fps boost. New games are series enhanced. Everything loads so much faster and the console is a good size for its power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like thats it's not 8k and it freezes from time to time i have to restart the console and it would be nice if they would bring back the knickt system back out for people like me who has Phicycal challenges who r really can't play the game unless it's Phicycal challenge friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to find it but finally I got one I was buying a game when I seen it I didn’t think about it twice bought now my ps5 is collecting dust Xbox is the best specially with gamepass you save a lot of. Money

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system, design is simple and very clever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system for sure

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jave been a Sony guy forever but knew i wanted an XBX especially after picking up my PS5. I bought this and have been playing stuff on Game Pass this while time. That is an amazing offering and is allowing to play all the Xbox games I missed. Also I didnt think it would be a huge deal but quick resume is an awesome feature that i wish the PS5 had.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have you on Team Xbox, and couldn't be happier you've been enjoying the elevated gaming experience hosted by your new Xbox Series X Console. Pairing it with an Xbox Game Pass Ultimate subscription is the right move! There's simply no more powerful duo in all of gaming today, and we're thrilled you've found it to suit your needs. Thank you for sharing your story! We appreciate your feedback, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, great games, and at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great on my desk with plenty of room to spare! The 1TB is able to store all my games and the graphics are beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kalebs review ×4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a bot. Best buy is that good. Ive gotten so much from them and i will continue. Thats why youre seeing all my reviews!!

    I would recommend this to a friend