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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 36,771 reviews
  • Rated 5 out of 5 stars

    In love with it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console i ever had. Upgrading from Ps4. Super powerful just as advertised. Got it for Christmas for for 349.99. Best buy had the best price and shipping was super fast. Totally satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I got a lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this console for a few months before it started having issues crashing and rebooting. It finally quit powering on so i contacted Microsoft for a warranty repair. I packed it up and shipped it off for a few weeks where microsoft supposedly gave it a good cleaning and returned it to me. It at least powers on now but still has issues with frequent crashes and I really wish I had not wasted my money on this brick. Maybe I just had the bad luck to get a lemon but it has definitely put me off from buying anything remotely related to xbox.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just as expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is providing my son with hours of fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Xbox. The quick resume feature is awesome even after you have turned off the Xbox it still puts you right where you left off, great for games that normally take long to load. The Xbox is fast and graphics are great even though my tv can’t put out 120fps. It’s very quiet and Xbox game pass is a must have to get the most fun out of Xbox. I don’t regret buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is super helpful and knowledgeable and can answer any question I may have prior to a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and really great graphics. If you’re a true gamer you got to give this xbox a try. I came from their console competitor and I dont plan in going back any time soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and powerful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to snag an open box and everything was great at first but unbeknown to the geeks at best buy, the previous purchaser kept an issue under wraps. Turns out it had an intermittent wireless connection and syncing issue. I had the plan and got it swapped out in less than a couple weeks! Solid 4k gaming and entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome gaming system, bringing memories playing the new ncaa football game !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in 4K worth every penny to upgrade to the next gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it. Easy set up great graphics. Kids love it of course

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding console graphics are so much better!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Xbox series x.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s super powerful. Game pass ultimate is the best service in all of gaming. So many games at your fingertips. The series x also enhances the graphics of every game, including 360 games. I’ve been playing fight night champion in 4K hdr and it’s never looked better. Not to mention it’s a nearly 10 year old game. I love my series x and I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Made the switch from ps4 mostly for game pass and some Xbox exclusives that caught my eye. Game pass completely changes how you game! It’s like Netflix for games at a great price. Great hardware in this Xbox. Such a big upgrade from ps4. You’ll love the fast load times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series x is almost everything that I wanted. It is true 4k uhd, powerful processor no lag and backwards compatiblewith all my previous xbox games. The only think that could make it better would be a media passthrough so that i could run my cable tv through it and cut down on the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade from Xbox One

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade if you’re still on a Xbox One. Can still play all your Xbox One games, most automatocally upgrade to Series X/S version of the game. Graphics are better and load times are faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a gift, wanted to make sure I got one for Christmas. works great ,very happy with purchase did not even leave the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox One died on me so I figured it was time for me to upgrade. Was worth the investment when I got to experience the FPS Boost option that a lot of games I own have, plus Game Pass is bang for my buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tower of Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the PS5, have owned Sony products exclusively for years. This is my first Xbox and I have to say this is a wonderful console. Its considerably smaller than the PS5, so shelf space is less of a concern. Both systems are functionally very similar- each having their own quirks. I look forward to some fun gaming with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for the win!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox user for the past 20 years here. My previous Xbox was the Xbox One S. Nothing crazy different other than the speed and efficiency of everything. Looks sleek and does the job. Game on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The upgrade was well worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! Purchased this for my 8 year old's game room. I can't keep out the room. The best upgrade I ever purchased.

    I would recommend this to a friend