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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 36,771 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great item console was very excellent and controller worked great love this console and i would by this over and over again customer service was excellent as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Swapped out RAM for 64G in about 10 minutes - super fast now. I use for general web surfing & large, complex Excel models. Way better performance than my work issued laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to the hype

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, fast, and quiet. All of my old fames run great kn this new xbox and all new games run and look amazing. I recent ly started playing monster hunter world again and the load screens zip by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute powerhouse, quiet as a mouse, every game I have played on it runs buttery smooth. This machine right here can fit so many good times in it. Only issue I had was that for some reason during the initial start up, these consoles have a hard time connecting to wi-fi to update. Had to use mobile hotspot to get through that point but otherwise no other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend just for the game pass. To have access to so many free titles is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one to have for me, plays all my old original games, plus old 360 games. My old x boxes were not backwards compatible on all my games of which I have many years worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly one of Microsoft's best consoles in the long run. Works just as advertised! Faster download times, Better graphics processing and all the works. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm moving from the XBOX ONE X to this and the quality does seem better. The system seems nice and quiet, no complaints. I don't really have many SERIES X games yet, so hard to judge. Played FORZA 4 and the draw distance seemed improved. Loading was better. My one complaint, the system is HUGE! Does not fit in my opening, so I had to place on top my stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is on another level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I having a lot of fun!! No complaints, works great and gamepass is a plus! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees were very nice and helpful, made me feel welcomed and taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System!!! Kids Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, however, the system runs at 120 fps which is very noticeable from previous versions at 60 fps. Call of Duty runs great as well as several other games, I'm excited to see more extensive titles for this system in the future. Although this system will set you back 500+ dollars I think it is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ps5 and recently bought the series x for Star field alone. I was not disappointed. The game and system is amazing along with games pass I highly recommend this to anyone considering buying one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgraded from One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the Xbox One X and very happy with the performance difference. Much smoother high action gaming with sustained framerates. Controller range seems to be improved. SSD makes game loading so much better, load times in games makes for a much more enjoyable gaming session. It was not easy to get an order in online but keep trying, it is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts with us! We are so glad you're happy with your upgrade to the Xbox Series X. We hope you continue to enjoy the quick load times.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Multiple uses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for gaming and is also good for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service at its best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new console. I cannot thank Best Buy enough for making this purchase so quick and convenient. I was sick the day I purchased the console. The Best Buy staff arranged for me to pick it up curbside. That was a first for me and certainly won’t be the last. Thanks Beat Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yurrrr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i finaly got the new xbox after having the old one and its great really an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, perfect condition. Ordered online and was quickly ready at the store. Great Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they didnt get rid of the optical audio outputs on all of these new consoles but thats besides the point. This was an easy setup and I've had no issues with this console so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues, extremely fast.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a PlayStation so it’s good. I own every console known to man. This is by far the most superior game console made. My crack at the ps is very deserving. As I own multiple PlayStations. their service, quality and extremely poor online capabilities. Downloading 1 game at a time as appeared to the Xbox as many as you want and it will still function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves his new series X. He’d been saving for it and loves its power, graphics and performance. His only gripe is the controller it came with he says isn’t the best, but otherwise it’s great.

    I would recommend this to a friend